| No AC voltage | Blown fuse or circuit breaker (if used) | Look for cause and repair. Then replace fuse or reset breaker. |
| No AC voltage | Disconnected wire or lead with collector rings; brushes not making contact | Reconnect wire or wires. |
| No AC voltage | Brushes not making contact with collector rings | Check brush springs for free movement or brushes which may be excessively worn. |
| No AC voltage | Open, grounded or short circuit in field or armature winding | Test with ohmmeter or continuity tester and repair or replace as necessary. |
| Low AC output | External short circuit on line | Locate and eliminate short circuit problem. |
| Low AC output | Generator overloaded | Remove part of load. |
| Low AC output | Shorted or grounded circuit in field or armature winding | Test with continuity tester or ohmmeter and replace if defective. |
| Low AC output | Engine not running properly causing generator to slow | Refer to Engine Section-Troubleshooting. |
| Noisy generator | Defective bearing in end bell | Replace bearing. |
| Noisy generator | Brush rig loose | Retorque. |
| Noisy generator | Armature and field frame rubbing together | Check generator alignment and clean air gap between arm and field of varnish lumps. |
| Generator overheats | Generator overloaded | Remove part of load. |
| Generator overheats | Windings and parts covered with oil or dirt | Clean generator. |
| Generator overheats | Air intake restricted or incoming air too hot | Take necessary steps to allow for proper cooling. |
| Generator overheats | Shorted, open or grounded circuit in armature or field windings | Test with ohmmeter or continuity tester and replace if defective. |
| Engine does not crank | Battery cables not tight | Check battery. Are battery cables tight? |
| Engine does not crank | No battery voltage between control TB1 terminal 3 and B+ terminal when start switch S1 is pushed to START | Replace start-stop switch S1. |
| Engine does not crank | No battery voltage between start solenoid terminal S1 and ground when start switch S1 is pushed to START | Replace start solenoid K1 which is defective. |
| Engine does not crank | Generator fault | Perform generator tests. See Generator section. |
| Engine cranks but does not start | No battery voltage between stop relay K2 terminal 5 and a good ground when start switch is pushed to START | Check wiring to stop relay K2 and connections. Replace stop relay if necessary. |
| Engine cranks but does not start | Fuel solenoid does not operate when start switch is pressed to START | Check wires to fuel solenoid, check solenoid, and replace if necessary. |
| Engine cranks but does not start | No fuel pulsating from fuel line when control positive terminal of ignition coil is jumpered to battery positive post | Check wire lead to fuel pump, check fuel pump, and replace if necessary. |
| Engine cranks but does not start | Ignition system fault | See the Ignition System section in the ENGINE portion of the Master Service Manual (922-0501). |
| Engine starts but stops when start switch is released | No voltage indicated at start solenoid relay K1 terminal S1 after start switch was released | Check wire connections from generator to start solenoid K1 terminal S1. If OK, perform generator test (Generator Troubleshooting and Procedures). |
| Engine starts but stops when start switch is released | Resistor R1 and resistor connections not OK | Replace resistor or wire leads as necessary. |
| Engine starts but stops when start switch is released | Reverse current diode CR1 shorted or open, or diode connections faulty | Replace if necessary. |
| Generator set is running - then stops | Engine started but stopped when switch S1 was released | See Engine starts but stops when start switch is released. |
| Generator set is running - then stops | No battery voltage between stop relay K2 terminal 5 and a good ground when start switch is pushed to START | Replace stop relay K2. |
| Generator set is running - then stops | Engine does not start and run when stop relay terminals 5 and 11 are jumpered | Check resistor R1 and resistor connections. Are they OK? |
| Generator set is running - then stops | Resistor R1 and resistor connections not OK | Repair wire leads or replace resistor as necessary. |
| Generator set is running - then stops | Stop relay K2 does not operate when battery positive is jumpered to stop relay K2 terminal 9 | Perform generator tests (See Generator Troubleshooting and Procedures). |
| Low battery - no high charge rate | Ammeter does not indicate higher charge rate when two-step voltage regulator relay terminals BAT and B are jumpered | Replace two-step voltage regulator relay K3. |
| Low battery - no high charge rate | Resistor R2 or resistor connections faulty | Check resistor R2, resistor connections, and replace if necessary. |
| Engine does not crank | No battery voltage between control terminal 3 and B+ terminal when start switch is pushed to START | Replace start-stop switch S1. |
| Engine does not crank | No battery voltage between terminal 7 of the start disconnect relay assembly and battery B+ terminal when start switch S1 is pushed to START | Replace start disconnect relay from start disconnect assembly. |
| Engine does not crank | No battery voltage at start solenoid relay terminal S1 when start switch is pushed to START | Replace start solenoid relay K1. |
| Engine cranks but does not start | No battery voltage between control B+ terminal and terminal 9 of the start disconnect relay assembly when start switch S1 is pushed to START | Replace the start disconnect printed circuit board. |
| Engine cranks but does not start | No battery voltage between control terminal 2 and 1 when start switch is pushed to START | Check resistor R3 and resistor connections. Are they OK? |
| Engine cranks but does not start | Resistor R3 or resistor connections faulty | Repair wire lead connections or replace resistor as required. |
| Engine cranks but does not start | Start disconnect relay K4 defective | Replace start disconnect relay K4. |
| Engine cranks but does not start | Red button on low oil pressure relay K5 out | Wait at least one minute, then push in red button. |
| Engine cranks but does not start | Low oil level or low oil pressure switch S4 fault | Check oil level. If okay, remove wire lead from low oil pressure switch S4 and push start switch. Does engine crank and run? |
| Engine cranks but does not start | Grounded wire lead to low oil pressure switch S4; low oil pressure switch S4 or resistor R4 faulty | Check for a grounded wire lead to the low oil pressure switch S4. Check low oil pressure switch S4 and resistor R4. Replace as necessary. |
| Engine cranks but does not start | No battery voltage at stop relay K2 terminal 5 when start switch S1 is pushed to START | Check wiring to stop relay K2 and connections. Replace stop relay if necessary. |
| Engine cranks but does not start | Engine does not crank and run when resistor RT1 terminal is jumpered with wire lead to low oil pressure relay K5 | Check low oil pressure relay K5 and replace if necessary. |
| Engine cranks but does not start | Engine does not crank and run when high water temperature switch S3 is jumpered | Check high water temperature switch S3 and wiring. Replace as necessary. |
| Engine cranks but does not start | Fuel solenoid K6 does not operate when start switch S1 is pushed to START | Check wire to fuel solenoid, check fuel pump, and replace if necessary. |
| Engine cranks but does not start | No battery voltage at the + terminal of the ignition coil when start switch S1 is pushed to START | Check wiring to stop relay K2 and connections. Replace stop relay if necessary. |
| Engine cranks but does not start | Low oil level or low oil pressure switch fault | Check oil level. If okay, remove wire lead from low oil pressure switch and push start switch. Does engine crank and run? |
| Engine cranks but does not start | Wire lead from low pressure switch grounded | Repair or replace wire lead. |
| Engine cranks but does not start | Low oil pressure switch faulty | Check low oil pressure switch and replace if necessary. |
| Engine cranks but does not start | High air temperature switch fault | Remove wire lead from high air temperature switch and push start switch S1. (Do not let wire lead ground while disconnected). Does engine crank and run? |
| Engine cranks but does not start | Wire lead from high air temperature switch grounded | Repair or replace wire lead. |
| Engine cranks but does not start | High air temperature switch faulty | Check high air temperature switch and replace if necessary. |
| Engine cranks but does not start | No fuel pulsating from fuel line when B+ is momentarily jumpered to fuel pump | Check wire lead to fuel pump, check fuel pump and replace if necessary. |
| Engine starts - but stops when start switch is released | Resistor R2 and resistor connections in control not OK | Replace resistor or wire leads as necessary. |
| Engine starts - but stops when start switch is released | Generator fault | Check wire connections from generator to start solenoid K1 terminal S1. If OK, perform generator tests (see Generator Troubleshooting and Procedures). |
| Engine is running - then stops | High air temperature, high water temperature, or low oil pressure condition (if applicable) which would shut down the engine | Check the unit for a high air temperature, high water temperature, or low oil pressure condition (if applicable) which would shut down the engine. |
| Engine is running - then stops | Engine did not start when cranked with DC voltmeter connected to IGN terminal of control terminal block TB1 | If no safety shutdown occurred, connect a DC voltmeter to the IGN terminal of control terminal block TB1 (control cover open). Crank the engine. Does engine start? |
| Engine is running - then stops | Engine did not keep running after start switch was released | Recheck for high air temperature, low oil condition, etc., which may have occurred. |
| Low battery - no high charge rate | Resistor R1 or resistor connection faulty | Check resistor R1 and resistor connection and replace if necessary. |
| Engine does not crank | Problem lies in the three-wire adapter board or the remote switch (generator set starts using the generator set control) | Check relay K2 of the adapter by jumping terminal 3 to ground. If the relay does not operate or its contacts do not close to energize the start circuit, replace the board. |
| Engine does not crank | Start disconnect adapter P.C. board below the generator set control assembly P.C. board | Jumper between control terminal 16 and start solenoid terminal K1-S. Press start switch A1S1. Does engine crank? |
| Engine does not crank | Start disconnect adapter P.C. board faulty | Replace start disconnect adapter P.C. board. |
| Engine does not crank | No battery voltage between control terminal 6 and ground when Hand Crank ELECTRIC switch A1S1 is pushed | Remove control cover and jumper terminal 5 to terminal 6. Is battery voltage present between terminal 6 and ground? |
| Engine does not crank | Switch A1S1 faulty | Replace switch A1S1. |
| Engine does not crank | Battery cables incorrect polarity or fuse F1 blown | Check battery cables for correct polarity. Replace fuse F1 with a 9-ampere, in-line fuse. Push start switch A1S2. |
| Engine does not crank | Less than 8 volts present from terminal 9 to ground with start switch A1S2 depressed | With start switch A1S2 depressed, is at least 8 volts present from terminal 9 to ground? |
| Engine does not crank | Start solenoid K1 does not operate when solenoid coil terminal S is jumpered to battery | Jumper solenoid coil terminal S to battery. Does start solenoid K1 operate? |
| Engine does not crank | Start solenoid is defective | Replace start solenoid |
| Engine does not crank | Faulty start switch A1 S2 | Replace start switch A1 S2 |
| Engine does not crank | Defective transistor A1Q2 | Replace control P.C. board |
| Engine cranks but does not start | Faulty switch A1 S1 or diode A1 CR1 | Replace control P.C. board |
| Engine cranks but does not start | No battery voltage at control terminal 6 when start switch A1 S2 is depressed | Check transistor A1Q2; if defective, replace control P.C. board |
| Battery loses excess water | Battery terminal voltage exceeds 14 volts at 100°F (38°C) or above, 15 volts at 50 to 100°F (10 to 38°C), or 16 volts at 50°F (10°C) or below | Replace control P.C. board |
| Engine won't start and electric fuel pump won't work unless hand crank switch A1S1 is pushed during cranking. Engine runs okay after starting with hand crank switch. | Diode A1CR1 is destroyed through accidental grounding of terminal 6 or the leads supplying current to the ignition coil, electric fuel pump or fuel solenoid when start switch closes | To prevent future failure of diode A1 CR1 on units without 9-ampere fuse on terminal 5, add in-line fuse package #321-0212. Refer to Product Support Bulletin #57 |
| Engine stops running as soon as start switch is released | Diode A1 CR2 is destroyed through accidental grounding of terminal 6 or the leads supplying current to the ignition coil, electric fuel pump or fuel solenoid, while engine is running | To prevent future failure of diode A1 CR2 on units without 9-ampere fuse on terminal 5, add in-line fuse package #321-0212. Refer to Product Support Bulletin #57. The fuse does not protect A1 CR2, but will blow during cranking if terminal 6 is grounded |
| Start solenoid will not energize (check for faulty solenoid before checking following) | Diode A1CR4 may be burned out if battery connections are accidentally reversed on units not protected by 9-ampere fuse F1 on terminal 5 | To prevent future failure of diode A1 CR4 on units without 9-ampere fuse on terminal 5, add in-line fuse package #321-0212. Refer to Product Support Bulletin #57 |
| Start solenoid will not energize (check for faulty solenoid before checking following) | Accidental reverse battery connection to units not protected by in-line fuse package #321-0212 may damage diode A1CR5 | To prevent future failure of diode A1CR5 on units without 9-ampere fuse on terminal 5, add in-line fuse package #321-0212. Refer to Product Support Bulletin #57 |
| Start solenoid won't energize (controls without start disconnect adapter) | On units without 9-ampere fuse on terminal 5, accidental grounding of terminal 9 or reverse battery connections may damage transistor A1 Q2 | To prevent future failure of transistor A1Q2, on units without 9-ampere in-line fuse on terminal 5, install in-line fuse package #321-0212. Refer to Product Support Bulletin #57 |