The French is a generator-set controller. It is used on generator sets from Generac, including the G007035, G007036, G007037 and G007038.
Also fitted to: Generac 10 kW, Generac 13 kVA, Generac 14 kW, Generac 18 kW.
| Code | Meaning | Remedy |
|---|---|---|
| 0 | Utility failure | Crank and start engine, transfer load to Generator if Utility returns above 75% nominal for 15 seconds |
| 000001 | DANGER | |
| 1501 | RPM Sensor ALARM | |
| 1900 | Prolonged Over-Voltage Undervoltage | |
| 1901 | Instantaneous Undervoltage | |
| 1902 | Undervoltage | |
| 2099 | Wiring Error ALARM | |
| 2100 | Stepper Overcurrent ALARM | |
| 2102 | Overloaded ALARM | |
| 2399 | Overload Remove Load ALARM | |
| 801 | Engine will not crank | Correct short circuit condition, replace 7.5A fuse in generator control panel. Tighten, clean or replace battery cables as necessary. Replace defective starter contactor or motor. |
| 802 | Engine cranks but will not start | Replenish fuel/Turn on fuel valve. Replace defective fuel solenoid or open #14 wire from engine control board. Clean, re-gap or replace spark plugs as necessary. Reset valve lash. Verify choke plate moves freely. |
| 803 | Engine starts hard and runs rough | Check, replace air cleaner as necessary. Clean, re-gap or replace spark plugs as necessary. Confirm fuel pressure to regulator is 10-12” water column (0.36-0.43 psi) for LP, and 5-7” water column (0.18-0.25 psi) for natural gas. Move selector to correct position. Verify choke plate moves freely. |
| 804 | AUTO/OFF/MANUAL switch is set to OFF, but the engine continues to run | |
| 805 | There is no AC output from the generator | Reset circuit breaker to ON (or CLOSED). Contact nearest Dealer for assistance. |
| 806 | There is no transfer to standby after utility source failure | |
| 807 | Unit consumes large amounts of oil | Adjust oil to proper level. See 'Engine Oil Recommendations'. Check for oil leaks. |
| Battery is Dead | Problem 22 – Battery is Dead | Test 45 – Check Battery and Cables |
| Evolution E-Code 2400 | Engine Will Not Crank When Utility Power Source Fails | Test 44 – Check 7.5 Amp Fuse Evolution Alarm Code 2400 |
| Generator Will Not Exercise | Problem 20 – Generator Will Not Exercise | Test 45 – Check Battery and Cables |
| No Low Speed Exercise | Problem 21 – No Low Speed Exercise | |
| Problem 18 | Shutdown Alarm/Fault Occurred |
| Symptom | Cause | Remedy |
|---|---|---|
| Display Reads: Wrong Passcode Try Again | Reenter the activation code. If a second attempt is unsuccessful, check the number against the code given on activategen.com. If it is correct and the generator will not accept it, contact 1-888-9ACTIVATE (922-8482). | |
| Engine cranks but will not start | No fuel. | Replenish fuel / turn on fuel shutoff valve. |
| Engine damage. | Verify proper type and quantity of engine oil prior to starting engine. Failure to do so could result in engine damage. | |
| Engine speed and frequency drop excessively under load | Engine may be underpowered; result of dirty air cleaner, loss of engine compression, faulty fuel settings, or incorrect ignition timing | Refer to Section 4.5 Diagnostic Tests for repair procedures |
| Engine starts hard and runs rough | Plugged or damaged air cleaner. | Inspect and clean or replace air cleaner. |
| Engine will not crank | Blown fuse. | Correct short circuit condition by replacing 7.5A fuse in generator control panel. Contact an IASD if fuse continues to blow. |
| Generator Produces High Voltage | TEST 1 - CHECK AC OUTPUT VOLTAGE, HIGH -> TEST 11 - CHECK AC OUTPUT FREQUENCY, HIGH -> TEST 12 - CHECK STEPPER MOTOR CONTROL, REFER TO PROBLEM 1, TEST 3 - CALIBRATE VOLTAGE, VOLTAGE OUTPUT AT BREAKER IS BELOW 220 OR ABOVE 270 VOLTS -> VOLTAGE OUTPUT AT BREAKER IS BETWEEN 220-270 VAC -> FREQUENCY O.K., BUT VOLTAGE INCORRECT -> FREQUENCY AND VOLTAGE O.K. -> STOP TESTS | |
| Generator Produces High Voltage at No-Load | TEST 14 - CHECK AC OUTPUT FREQUENCY TEST 16 - CHECK STEPPER MOTOR CONTROL TEST 2 - CHECK AC OUTPUT VOLTAGE | |
| Generator Produces Low Voltage at No-Load | TEST 14 - CHECK AC OUTPUT FREQUENCY TEST 16 - CHECK STEPPER MOTOR CONTROL TEST 2 - CHECK AC OUTPUT VOLTAGE | |
| Generator Produces Zero Voltage or Residual Voltage | TEST 1 - CHECK MAIN CIRCUIT BREAKER TEST 4 - PERFORM FIXED EXCITATION / ROTOR AMP DRAW PERFORM STATOR INSULATION RESISTANCE TEST - SECTION 1.4 PERFORM ROTOR INSULATION RESISTANCE TEST - SECTION 1.4 TEST 7 - TEST STATOR TEST 5 - WIRE CONTINUITY TEST 6 - FIELD BOOST TEST 11 - CHECK ROTOR RESISTANCE CHECK VOM FUSES TEST 12 - CHECK BRUSHES & SLIP RINGS TEST 13 - TEST ROTOR ASSEMBLY REPAIR OR REPLACE FUSES | |
| Generator Shuts Down for Under Voltage | Perform FBCT, Preliminary Output Voltage Test (if Evolution non-Synergy with Firmware v1.12 or higher), TEST 4 - Fixed Excitation / Rotor Amp Draw, RE-TEST, REPLACE CONTROLLER if necessary, CHECK DMM FUSES, TEST 5 - SENSING CIRCUIT WIRES 11 AND 44, BAD -> TEST 6 - EXCITATION WINDING CIRCUIT 2 AND 6, BAD -> TEST 8 - RESISTANCE CHECK OF ROTOR CIRCUIT, GOOD -> TEST 7 - TEST STATOR, BAD -> PERFORM STATOR INSULATION RESISTANCE, REPLACE STATOR ONLY if necessary, TEST 10 - TEST ROTOR ASSEMBLY, BAD -> REPLACE ROTOR AND STATOR, BAD -> REPAIR OR REPLACE, BAD -> ROTOR CIRCUIT FAILURE, TEST 9 - CHECK BRUSHES & SLIP RINGS, GOOD -> BAD -> TEST 10 - TEST ROTOR ASSEMBLY, GOOD -> TEST 7 - TEST STATOR, BAD -> REPLACE ROTOR ONLY, BAD -> REPLACE ROTOR AND STATOR, PERFORM ROTOR INSULATION RESISTANCE TEST | |
| High Temperature ALARM | Check the inlet/outlet for debris. Check temperature sensor and wiring. | |
| Low Oil Pressure ALARM | Occurred while running The default Extended alarm for low oil pressure. Check oil level and pressure. | |
| NOT ACTIVATED! | Press ESC and then ENTER to reset Install Wizard. | |
| No AC output from generator | Generator MLCB (generator disconnect) is OFF (OPEN). Generator internal failure. | Set generator MLCB (generator disconnect) to ON (CLOSED). Contact an IASD for assistance. |
| No transfer to standby after utility source failure | Generator MLCB (generator disconnect) is OFF (OPEN). | Set generator MLCB (generator disconnect) to ON (CLOSED). |
| Overspeed ALARM | Prolonged (60 Hz on a 50 Hz unit, 72Hz on 60Hz unit) Over specified Hz for 3 seconds. Possible cause: Stepper motor/mixer body assembly issue. | |
| The AUTO/OFF/MANUAL switch is set to OFF, but the engine continues to run. | 1. Replenish fuel/Turn on fuel valve. 2. Clean, re-gap or replace plug(s). 3. Confirm fuel pressure to regulator is 10-12” water column (0.36-0.43 psi) for LP, and 5-7” water column (0.18-0.25 psi) for natural gas. 4. Fuel selector in wrong position. 5. Choke remains closed. | |
| The engine cranks but will not start. | Out of fuel. | Replenish fuel. Turn on fuel valve. |
| The engine starts hard and runs rough. | Air cleaner plugged or damaged. | Check/replace air cleaner. |
| The engine will not crank. | Fuse blown. | Replace 7.5 amp fuse in generator control panel. Correct short circuit condition if fuse blows again. |
| The generator is set to OFF, but the engine continues to run. | Defective keypad. | * |
| There is no AC output from the generator. | Main line circuit breaker is in the OFF (OPEN) position. | Reset circuit breaker to ON (CLOSED) position. |
| There is no transfer to standby after utility source failure. | Defective transfer switch coil. | * |
| Unit consumes large amounts of oil | Excessive engine oil. | Adjust oil to correct level. See checking engine oil level section in owner’s manual. |
| Unit consumes large amounts of oil. | 1. Engine over filled with oil. 2. See 'Engine Oil Recommendations'. 3. Check for oil leaks. 4. Engine breather defective. | |
| Unit consumes large amounts of oil. Engine over filled with oil. | Adjust oil to correct level. | |
| Unit is set to OFF, but engine continues to run | Controller wired incorrectly. | Contact an IASD for assistance. |
| Unit running in AUTO but no power in house. NONE | Check MLCB. Contact servicing dealer if MLCB is in the ON position. | |
| Unit shuts down during operation. OVERLOAD | Clear alarm and remove household loads from the generator. Put back in AUTO and restart. | |
| Unit was running and shuts down, attempts to restart. RPM SENSE LOSS | Clear alarm and remove household loads from the generator. Put back in AUTO and restart. If problem returns, contact servicing dealer to investigate possible fuel issue. | |
| Unit will not start in AUTO with utility loss. FUSE PROBLEM | Check ATO 7.5 amp fuse. Replace with same type fuse if bad. Contact servicing dealer if fuse is good. | |
| Unit will not start in AUTO with utility loss. HIGH TEMPERATURE | Check ventilation around the intake, exhaust and rear of generator. Contact serving dealer if no obstruction is found. | |
| Unit will not start in AUTO with utility loss. LOW OIL PRESSURE | Check oil level. Add oil per Owner’s Manual. Contact servicing dealer if oil level is correct. | |
| Unit will not start in AUTO with utility loss. MISWIRE | Contact servicing dealer. | |
| Unit will not start in AUTO with utility loss. NOT ACTIVATED | Refer to activation section in Owner’s Manual. | |
| Unit will not start in AUTO with utility loss. OVERCRANK | Clear alarm. Attempt to start the unit in MANUAL. If it does not start or starts and runs rough, contact servicing dealer. | |
| Unit will not start in AUTO with utility loss. OVERSPEED | Contact servicing dealer. |
Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.