HomeControllersSYNC2 HSB

SYNC2 HSB Controller

The SYNC2 HSB is a generator-set controller. It is used on generator sets from Generac, including the G0070420.

18
Generator sets
Generac
Brand
9–22 kW
Power range
2
Fuel types

Generator sets using this controller

18

Also fitted to: Generac 11 kW, Generac 16 kW, Generac 20 kW, Generac 22 kW, Generac 9 kW.

Engines paired with this controller

3

Troubleshooting

60

Fault codes

CodeMeaningRemedy
0Utility failureCrank and start engine, transfer load to Generator if Utility returns above 75% nominal for 15 seconds
000001DANGER
000002AVERTISSEMENT
000003MISE EN GARDE
000100aConsultez le manuel.
000103Asphyxie.
000108Surfaces chaudes.
000111Pièces mobiles.
000115Pièces mobiles.
000130Démarrage accidentel.
000146Dommages à l’équipement et aux biens.
000151La branchement à une source de carburant doit être effectué par un technicien ou un entrepreneur professionnel qualifié.
000155Seul un électricien formé et agréé devrait s’occuper du câblage et des connexions à l’appareil.
000178aAsphyxie.
000182Seul un technicien qualifié peut installer, utiliser et entretenir cet équipement.
000187Electrocución.
000190DANGER
000191Démarrage automatique.
000192Explosion et incendie.
000209aCe produit n’est pas conçu pour être utilisé dans un système de maintien de la vie.
000216Blessures et dommages à l’équipement.
000218Explosion et incendie
000228Risque environnemental.
000237Retour d’énergie électrique.
000247Cet appareil n’est pas conçu pour être utilisé comme source d’alimentation principale.
1Engine won’t crank.
10Defective Low Coolant Level Switch
11Defective AUTO/OFF/MANUAL switch
12Open/disconnected wire #15A between AUTO/OFF/MANUAL switch and Control Module circuit board.
13Engine starts then shuts down.
1501RPM Sensor ALARM
1900Prolonged Over-Voltage Undervoltage
1901Instantaneous Undervoltage
1902Undervoltage
2Engine cranks but won't start
2099Wiring Error ALARM
2100Stepper Overcurrent ALARM
2102Overloaded ALARM
2399Overload Remove Load ALARM
3Engine starts hard, runs rough.
4Engine oil level is low.
5Engine is overheated.
6Defective Low Oil Pressure Switch
7Defective Coolant Temperature Switch
8Defective Control Module circuit board
801Engine will not crankCorrect short circuit condition, replace 7.5A fuse in generator control panel. Tighten, clean or replace battery cables as necessary. Replace defective starter contactor or motor.
802Engine cranks but will not startReplenish fuel/Turn on fuel valve. Replace defective fuel solenoid or open #14 wire from engine control board. Clean, re-gap or replace spark plugs as necessary. Reset valve lash. Verify choke plate moves freely.
803Engine starts hard and runs roughCheck, replace air cleaner as necessary. Clean, re-gap or replace spark plugs as necessary. Confirm fuel pressure to regulator is 10-12” water column (0.36-0.43 psi) for LP, and 5-7” water column (0.18-0.25 psi) for natural gas. Move selector to correct position. Verify choke plate moves freely.
804AUTO/OFF/MANUAL switch is set to OFF, but the engine continues to run
805There is no AC output from the generatorReset circuit breaker to ON (or CLOSED). Contact nearest Dealer for assistance.
806There is no transfer to standby after utility source failure
807Unit consumes large amounts of oilAdjust oil to proper level. See 'Engine Oil Recommendations'. Check for oil leaks.
9Coolant Level is Low.
Battery is DeadProblem 22 – Battery is DeadTest 45 – Check Battery and Cables
Evolution E-Code 2400Engine Will Not Crank When Utility Power Source FailsTest 44 – Check 7.5 Amp Fuse Evolution Alarm Code 2400
Generator Will Not ExerciseProblem 20 – Generator Will Not ExerciseTest 45 – Check Battery and Cables
No Low Speed ExerciseProblem 21 – No Low Speed Exercise
Problem 18Shutdown Alarm/Fault Occurred
Safety004Not statedEngine shutdown; restart after temperature returns to safe operating level; add oil and reset generator control board
YELLOWYellow LED illuminated in any state.Check the screen for additional information. Perform SERVICE A maintenance. Press ENTER to clear.

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.