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R-100 Controller

The R-100 is a generator-set controller. It is used on generator sets from Generac and Not Specified, including the QT 1.5L 20kW, QT 3.9L 40kW, QT020 and QT022.

33
Generator sets
2
Brands
20–70 kW
Power range
2
Fuel types

Generator sets using this controller

33

Used across brands: Generac, Not Specified

Also fitted to: Generac 005210-0, Generac 005211-0, Generac 005212-0, Generac 005213-0, Generac 005219-0, Generac 005221-0, Generac 005222-0, Generac 05261T / 05261 / 05262, Generac 5221-0, Generac 5222-0, Not Specified Not specified.

Troubleshooting

60

Fault codes

CodeMeaningRemedy
1001 Series OnlyEngine Does Not Crank when Key Switch Turned to Position “ ” (Start)1. Check all Emergency Stop Pushbuttons are released (including any remote buttons). 2. Check operation of Key Switch. 3. Check no fault lamps illuminated. Reset, if required, after remedying indicated fault. 4. Check battery voltage on control panel. If voltage is not registering check fuses F4 and F5. If voltage is registering but is low then recharge the batteries with separate battery charger and reconnect to the set.
2001FAIL TO START
DELUtilisé ou en surcharge, ou s’il faut lui ajouter de l’huile

Symptoms & remedies

SymptomCauseRemedy
"HIGH ENGINE TEMP" Fault Lamp Illuminates (Engine Stops Due to High Engine Temp. (or on some larger models due to Low Coolant Level), All control systems)Check engine was not overloaded; Check radiator obstructions; Check fan belt tension; Check ambient temperature is within the design limits of the generator set; After engine has cooled, check coolant level. Do not add large amounts of cold water to a hot engine as serious damage could result; Refer to Engine Manual; Once fault has been rectified, clear the fault lamp by turning the Key Switch to position "O" (Off) for the 1001 panel, Turning the Control Switch to "STOP" for the 2001 panel or by Pressing the P.C.B RESET button on the 4001 and 4001E panels, as appropriate; Cool the engine by starting and running it off-load for 10 minutes with the circuit breaker off (handle down).
"HIGH LUBE OIL TEMP" Fault Lamp Illuminates (Engine Stops Due to High Lube Oil Temp, Optional Shutdown - 2001, 4001 or 4001E Series Only)See trouble shooting guide on "Engine Stops Due To High Engine Temp" to see if cooling system is operating efficiently; After radiator has cooled, check coolant level; Check oil level; Ensure proper maintenance procedures have been carried out; Refer to Engine Manual; Once fault has been rectified, clear the fault lamp by turning the Control Switch to "STOP" for the 2001 panel or by pressing the P.C.B RESET button on the 4001 and 4001E panels.
"LOW COOLANT LEVEL" Fault Lamp Illuminates (Engine Stops Due to Low Coolant Level, Optional Shutdown - 2001, 4001 or 4001E Series Only)Allow engine to cool; Check coolant level. Fill as required with correct coolant mixture. Do not add large amounts of cold water to a hot engine as serious damage could result; Check radiator, engine and pipework for leaks. Repair as necessary; Once fault has been rectified, clear the fault lamp by turning the Control Switch to "STOP" for the 2001 panel or by pressing the P.C.B RESET button on the 4001 and 4001E panels.
"LOW OIL PRESSURE" Fault Lamp Illuminates (Engine Stops Due to Low Oil Pressure, All control systems)Check oil level; Refer to Engine Manual; Check oil pressure switch with test gauge. Replace if faulty; Once fault has been rectified, clear the fault lamp by turning the Key Switch to position "O" (Off) for the 1001 panel, Turning the Control Switch to "STOP" for the 2001 panel or by Pressing the P.C.B RESET button on the 4001 and 4001E panels as appropriate.
"OVERSPEED" Fault Lamp Illuminates (Engine Stops Due to Overspeed, 2001, 4001 or 4001E Series Only) — Note: The "OVERSPEED" fault lamp will also illuminate after the Emergency Stop Pushbutton has been depressed even though there has been no overspeed condition. The Emergency Stop Pushbutton and any remote stop buttons must be released before the fault can be cleared.Check if governor speed setting lever has moved. Re-adjust if required; If electronic governor is fitted check linkage for free movement. Adjust if required; Refer to Engine Manual; Replace the P.C.B.; Once fault has been rectified, clear the fault lamp by turning the Control Switch to "STOP" for the 2001 panel or by pressing the P.C.B RESET button on the 4001 and 4001E panels.
AC receptacle does not workItem plugged in is defectiveTry a different item
AUTO/OFF/MANUAL Switch at OFF, engine continues to run1. Defective AUTO/OFF/MANUAL switch 2. Open/disconnected wire #15A between AUTO/OFF/MANUAL switch and Control Module circuit board. 3. Defective Control Module circuit board1. Replace switch.* 2. Reconnect/close wire. 3. Replace board.*
AUTO/OFF/MANUAL Switch at OFF, engine continues to run.1. Defective AUTO/OFF/MANUAL switch. 2. Open/disconnected wire #15A between AUTO/OFF/MANUAL switch and Control Module circuit board. 3. Defective Control Module circuit board.1. Replace switch. 2. Reconnect/close wire. 3. Replace board.
Black smoky exhaust, excessive fuel consumption, fooling of spark plugs with black soot, possible lack of power under heavy loadFuel mixture too richAdjust choke. Install needed carburetor parts, adjust float level
Black, smoky exhaust - excessive fuel consumption - possible lack of power under loadGenerator overloaded. Black smoky exhaust normal condition with overloadReduce load to within rated capacity. If smoky condition does not clear up, stop the unit at once and check for further trouble. Serious damage may result if trouble is not corrected
Black, smoky exhaust, excessive fuel consumption, fouling of spark plugs with black soot, possible lack of power under heavy loadFuel mixture too richAdjust choke. Install needed carburetor parts, adjust float level
Charging Clamps Get HotFaulty Connections to the BatteryClean terminals and reconnect.
Charging Rate Does Not TaperOld or Damaged BatteryCharger is not faulty - battery will not rise to full charge voltage. Test battery and replace as necessary.
Charging Rate Too LowLow Mains VoltageCheck mains voltage supply.
Current unsteady but engine not misfiringSpeed too lowAdjust governor to correct speed
DC receptacle does not workCircuit breaker is trippedReset the DC circuit breaker
Defective AUTO/OFF/MANUAL switch.1. Open/disconnected wire #15A between AUTO/OFF/MANUAL switch and Control Module circuit board.Replace switch.* Reconnect/close wire.
Dull metallic thud. If not bad, may disappear after few minutes operation. If bad, increases with loadLoose crankshaftReplace bearings, unless one of the next three remedies permanently corrects the trouble
Engine Cranks But Does Not Fire or Engine Starts But Stops After 20 Seconds ("FAIL TO START" Fault Lamp Illuminates on 2001, 4001 or 4001E Panels.) (Engine Fails To Start, All control systems)Check fuel level; Check that Canopy External Emergency Stop Pushbuttons, if fitted, are not depressed (1001 Series); Check wiring to the fuel control solenoid "FCS" and the voltage at the FCS; Check fuses F1, F2, F3 on alternator side plate; Check fuel lines and fuel filter for obstructions; If white smoke comes from the exhaust then fuel is entering the engine but the engine is not firing. Refer to the Engine Manual for further checks; If ambient temperature is low ensure thermostart aid is used, if fitted; Check voltage output of P.C.B. to FCS. If signal not present, Replace the P.C.B.; Once the fault has been rectified, clear the fault lamp by turning the Control Switch to STOP for the 2001 panel or by pressing the P.C.B RESET button on the 4001 and 4001E panels.
Engine Does Not Crank when Key Switch Turned to Position "" (Start) (Engine Fails to Start, 1001 Series Only)Check all Emergency Stop Pushbuttons are released (including any remote buttons); Check operation of Key Switch; Check no fault lamps illuminated. Reset, if required, after remedying indicated fault; Check battery voltage on control panel. If voltage is not registering check fuses F4 and F5. If voltage is registering but is low then recharge the batteries with separate battery charger and reconnect to the set. (Ensure Key Switch is in Position 'O' (Off) when disconnecting and reconnecting the battery leads.); Check supply to slave solenoid on starter motor - connect a DC voltmeter between this connection and the battery negative terminal. Try starting the engine using the Key Switch. If the meter registers a voltage then the starter motor or solenoid is faulty and must be replaced. If no voltage registers, check wiring from panel for loose connections or broken/shorted wires.
Engine Does Not Crank when Start Signal Given, Either Manually Via Control Switch or Automatically Via a Remote Signal (Engine Fails to Start, 2001, 4001, or 4001E Series Only)Check all Emergency Stop Pushbuttons are released (including any remote buttons). If no remote stop is used, ensure "Remote Stop" terminals are linked; Check that Control Switch is not off; Check no fault lamps illuminated. Reset, if required, after remedying indicated fault; Check battery voltage on control panel. If voltage is not registering check fuse F5. If voltage is registering but is low then recharge the batteries with separate battery charger and reconnect to the set. (Ensure the Control Switch is off when disconnecting and reconnecting the battery leads.); Check supply to slave solenoid on starter motor - connect a DC voltmeter between this connection and the battery negative terminal. Try starting the engine manually by turning the Control Switch to RUN. If the meter registers a voltage then the starter motor or solenoid is faulty and must be replaced. If no voltage registers, check wiring from panel for loose connections or broken/shorted wires; If wiring is not damaged then replace the P.C.B.
Engine backfires at carburetorLean fuel mixtureClean carburetor
Engine cranks but will not startLow fuel pressure LED not onCheck for proper gas pressure at input of demand regulator. Recommended 10" to 12"
Engine cranks but will not start (driver checks)Bad electronic governor driver (DEG)Replace PCB
Engine cranks but will not start (fuel checks)Bad fuel solenoid (FS) wiring from TB1R/R wire 0 to engine ground and wire 14 to TB1
Engine cranks but will not start (ignition checks)No spark at plugsGo to "Fuel Tests", Test 80
Engine cranks but will not start (relay checks)Bad fuel system voltage at TB1Repair or replace wire 15
Engine cranks but won't start1. Out of fuel. 2. Fuel solenoid (FS) is defective 3. Open Wire #14A from Engine Control circuit board. 4. Spark plugs defective. 5. Door on tank not closed.1. Replenish fuel. 2. Replace solenoid.* 3. Reconnect wire. 4. Clean, regap or replace plugs. 5. Close door on tank.
Engine cranks but won't start.1. Out of fuel. 2. Fuel solenoid (FS) is defective. 3. Open Wire #14A from Engine Control circuit board. 4. Spark plugs defective. 5. Door on tank not closed.1. Replenish fuel. 2. Replace solenoid. 3. Reconnect wire. 4. Clean, regap or replace plugs. 5. Close door on tank.
Engine cranks slowly or will not crankDefective or discharged batteryReplace or recharge battery
Engine cranks too stifflyLoad not disconnected from unitDisconnect load from unit when starting
Engine fires but fails to keep runningAir in fuel systemBleed the fuel system. Check for air leakage. To help locate air leakage, raise the fuel supply 2 feet above pump level, if practical
Engine hard to startWater in gasolineDrain entire system and refill with fresh fuel
Engine lacks powerEngine stored without treating or draining gasoline, or refueled with bad gasolineDrain fuel and carburetor. Refuel with fresh gasoline
Engine misfires at all loadsLeaky valvesRefer to VALVE SERVICE under Maintenance and Repair
Engine misfires at all speedsFouled spark plugClean and adjust
Engine misfires at heavy loadFaulty injectionDirty fuel is main cause. Use only recommended fuels
Engine misfires at light loadFaulty injectionDirty fuel is main cause. Use only recommended fuels
Engine overheatingImproper lubricationSee Low Oil Pressure
Engine overheatsHigh coolant temperatureInspect cooling system; ensure radiator is clean and unobstructed; check fan operation
Engine races (stop unit at once and determine cause!)Governor linkage disconnectedReplace linkage. Tighten mounting nut securely
Engine runs but current does not build upPoor brush contactSee that brushes seat well, are free in holders, are not worn too short, and have good spring tension
Engine runs but voltage does not build upPoor brush contactSee that brushes seat well on commutator and collector rings (where used), are free in holders, are not worn shorter than 5/8 inch and have good spring tension
Engine starts hard, runs rough.1. Flame arrestor (air cleaner) plugged or damaged. 2. Plugged fuel line. 3. Defective spark plugs. 4. Fuel pressure incorrect.1. Clean or replace as needed. 2. Unclog fuel line. 3. Clean, regap or replace plugs. 4. Confirm fuel pressure to regulator is as recommended in SPECIFICATIONS.
Engine starts then shuts down.AUTO/OFF/MANUAL Switch at OFF, engine continues to run*Contact the nearest Authorized Dealer for assistance.
Engine stops unexpectedlyEmpty fuel tankRefill fuel tank as often as needed to prevent running out of fuel
Engine will not crank when SW1 is set to MANUALBad ground to PCBRepair or replace wire 0 PCB J2 pin 14 to ground through TB1
Engine will not crank when utility power failure occursAUTO-OFF-MANUAL switch not in AUTOSet switch to AUTO and restart test
Engine will not startOn/off/choke lever is STOP positionTurn on/off/choke lever to RUN position
Engine will not start when crankedAir in fuel systemBleed the fuel system
Engine won’t crank.1. 15 amp fuse blown. 2. Loose or corroded or defective battery cables. 3. Defective starter contactor. 4. Defective starter motor. 5. Dead or Defective Battery. 6. 5 amp fuse blown.1. Replace fuse. 2. Tighten, clean or replace battery cables as necessary. 3. Replace contactor.* 4. Replace starter motor.* 5. Remove, change or replace battery. 6. Replace fuse.*
Excessive arcing of brushesRough commutator or ringsTurn down
Excessive oil consumption - light blue smoky exhaustPoor compression. Usually due to worn piston, rings, or cylinderRefinish cylinder. Install oversize piston and rings
Excessive oil consumption, light blue smoky exhaustPoor compression, usually due to leaking valvesTighten cylinder head and plugs. If still not corrected, grind or replace valves
Generator does not startLow coolant levelCheck and refill engine coolant to proper level
Generator overheatingImproper brush rig positionAdjust to "neutral" position
Generator produces zero voltage or residual voltageRepair or replace wire 1 and 4 between V/R and TB1; Repair or replace rotor; Repair or replace brush assembly; Repair or replace wire 1 and 4 between brushes and TB1; Repair or replace R0 wire 4 to TB1; Replace bridge rectifier (BR1); Repair or replace wire 1 jumper to 0 on TB1, check wire 1 to ground at brush assembly; Repair or replace BR1; Repair or replace wire 14 to TB1 or wire 29 to R0; Test 9 - measure resistance of field circuit at AVR; Test 14 - check field flash diode condition; Test 15 - check field flash diode in bridge rectifier (BR1); Test 11 - measure resistance of field circuit at terminal strip (TB1); Test 12 - check resistance of field at rotor slip rings; Test 13 - check resistance of field at brushes; Test 16 - check resistance of wire 4; Test 17 - check resistance of wire 1

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.