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Kohler 20RES Troubleshooting

Kohler 20RES troubleshooting: 30 fault codes and symptom-cause-remedy entries from the manufacturer's own service documentation.

Kohler 20RES — full specs, parts & maintenance.

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Troubleshooting

30

Fault codes

CodeMeaning
LossOfComm2Communication Lost with Secondary Controller

Symptoms & remedies

SymptomCauseRemedy
Battery short circuitsDisconnect the battery before generator set installation or maintenance. Remove all jewelry before servicing the equipment. Use tools with insulated handles. Remove the negative (--) lead first when disconnecting the battery. Reconnect the negative (--) lead last when reconnecting the battery.
Bodily injury and/or equipment damageBattery short circuitsDisconnect the battery before generator set installation or maintenance. Remove all jewelry before servicing the equipment. Use tools with insulated handles. Remove the negative (--) lead first when disconnecting the battery. Reconnect the negative (--) lead last when reconnecting the battery. Never connect the negative (--) battery cable to the positive (+) connection terminal of the starter solenoid. Do not test the battery condition by shorting the terminals together.
Controller display backlight is off.Backlight turns off after about 1 minute with no activity. Backlight will turn on when a button is pressed or the generator set starts.
Controller display is off.Low or no battery voltage.Check connections. Check generator set battery. See Figure 5-5.
The generator set does not crank.Battery weak or dead.Recharge or replace the battery.
Fault shutdown.Check the controller display for fault messages. See Section 2.5. Correct the fault condition and reset the controller.
Generator set in the OFF mode.Press the RUN button to start the engine or press AUTO to allow remote starting.
Generator thermostat tripped.Check for obstructed air inlets and outlets. Reset the thermostat. See Section 5.5.
The generator set cranks but does not start, starts hard, lacks power, or operates erratically.Air cleaner clogged.Clean and/or replace the air cleaner.
Low oil pressure shutdown.Check for oil leaks. Check the oil level and add oil if necessary.
Fuel pressure insufficient.Check the fuel supply and valves.
Engine malfunction.Contact an authorized distributor/dealer.
No AC output.Line circuit breaker in the OFF position.Place the circuit breaker in the ON position.
Auxiliary winding circuit breaker tripped.Reset the circuit breaker (located in controller’s service access area). Contact an authorized distributor/dealer for service if breaker trips repeatedly.
Low output or excessive drop in voltage.Generator set overloaded.Reduce the load.
Generator set stops suddenly.Low oil pressure shutdown.Check for oil leaks. Check the oil level and add oil if necessary.
No fuel.Check fuel valves and fuel supply.
Overcrank shutdown.Reset the controller. If the overcrank fault occurs again, contact an authorized distributor/dealer.
Remote stop command received from a remote switch, ATS, or OnCuerPlus.Check the remote switch position. Check OnCuerPlus.
Accy PwrOver Warning or MainPwrOverL ShutdownInternal circuit protection is activated.Press OFF to reset. Contact an authorized Kohler distributor/dealer for service.
Generator set circuit breaker trips repeatedlyContact an authorized distributor/dealer for service.
Fault messages displayed on the controllerIdentify and correct the cause of the fault condition. Then reset the controller after a fault shutdown. See Section 2.5.4.
Generator set accidentally startsDisconnect the battery cables before working on the generator set. Remove the negative (- ) lead first when disconnecting the battery. Reconnect the negative (- ) lead last when reconnecting the battery.
Hot engine and exhaust systemDo not work on the generator set until it cools.
Battery acid splashes in the eyesImmediately flush the affected area for 15 minutes with large quantities of clean water. Seek immediate medical aid.
Battery acid on skinFlush the affected area for 15 minutes with large quantities of clean water and seek medical aid if necessary.
Battery acid cleanupAdd 500 g (1 lb.) of bicarbonate of soda to a container with 4 L (1 gal.) of water and mix the neutralizing solution. Pour the neutralizing solution on the spilled battery acid until all evidence of a chemical reaction has ceased. Flush the resulting liquid with water and dry the area.
Line circuit breaker tripping because of overload.Reduce the load on the generator set.
Line circuit breaker tripping because of short circuit.Contact an authorized distributor/dealer for service.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Kohler 20RES: Bodily injury and/or equipment damage — what causes it?

Documented causes: Battery short circuits. See the table for the matching fixes.

Kohler 20RES: Controller display backlight is off — what causes it?

Documented causes: Backlight turns off after about 1 minute with no activity. Backlight will turn on when a button is pressed or the generator set starts.. See the table for the matching fixes.

Kohler 20RES: Controller display is off — what causes it?

Documented causes: Low or no battery voltage.. See the table for the matching fixes.