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Kohler 20RES Troubleshooting

Kohler 20RES troubleshooting: 8 fault codes and 40 symptom-cause-remedy entries from the manufacturer's own service documentation.

Kohler 20RES — full specs, parts & maintenance.

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Troubleshooting

48

Fault codes

CodeMeaningCauseRemedy
Accy PwrOver WarningAccy PwrOver Warning — controller internal circuit protection activatedController internal circuit protection activatedPress OFF to reset; Contact an authorized Kohler distributor/dealer for service
MainPwrOverL ShutdownMainPwrOverL Shutdown — controller internal circuit protection activatedController internal circuit protection activatedPress OFF to reset; Contact an authorized Kohler distributor/dealer for service
Accy PwrOver WarningAccy PwrOver Warning — controller internal circuit protection activatedPress OFF to reset; Contact an authorized Kohler distributor/dealer for service
MainPwrOverL ShutdownMainPwrOverL Shutdown — controller internal circuit protection activatedPress OFF to reset; Contact an authorized Kohler distributor/dealer for service
Emerg Stop ShutdwnEmerg Stop ShutdwnRemote emergency stop button activated or shutdown (prime mover) switch turned to the off (open, O) positionReset the remote emergency stop switch(es) and reset the controller by pressing the OFF/RESET button; Press I on the shutdown switch to allow the engine to start and run
Accy PwrOver WarningAccy PwrOver WarningController internal circuit protection activatedPress OFF to reset; Contact an authorized Kohler distributor/dealer for service
MainPwrOverL ShutdownMainPwrOverL ShutdownController internal circuit protection activatedPress OFF to reset; Contact an authorized Kohler distributor/dealer for service
LossOfComm2Communication Lost with Secondary Controller

Symptoms & remedies

SymptomCauseRemedy
Controller display backlight is offBacklight turns off after about 1 minute with no activityBacklight will turn on when a button is pressed or the generator set starts
Controller display is offLow or no battery voltageCheck connections; Check generator set battery
The generator set does not crankBattery weak or deadRecharge or replace the battery
The generator set does not crankBattery connections reversed or poorCheck the connections
The generator set does not crankFault shutdownCheck the controller display for fault messages. See Section 2.5. Correct the fault condition and reset the controller
The generator set does not crankGenerator set in the OFF modePress the RUN button to start the engine or press AUTO to allow remote starting
The generator set does not crankGenerator thermostat trippedFor trips other than temperature (nuisance trips), reset the thermostat. See Section 5.5
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyAir cleaner cloggedClean and/or replace the air cleaner
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyBattery weak or deadRecharge or replace the battery
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyBattery connection poorClean and tighten the battery connections
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallySpark plug wire connection looseCheck the spark plug wires
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyLow oil pressure shutdownCheck for oil leaks. Check the oil level and add oil if necessary
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyFuel pressure insufficientCheck the fuel supply and valves
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyEngine malfunctionContact an authorized Kohler distributor/dealer
The generator set cranks but does not start, starts hard, lacks power, or operates erraticallyGenerator thermostat trippedCheck for obstructed air inlets and outlets. Reset the thermostat. See Section 5.5
No AC outputLine circuit breaker in the OFF positionPlace the circuit breaker in the ON position
No AC outputLine circuit breaker tripping because of overloadReduce the load on the generator set
No AC outputLine circuit breaker tripping because of short circuitContact an authorized Kohler distributor/dealer for service
No AC outputAuxiliary winding circuit breaker trippedReset the circuit breaker (located in controller's service access area). Contact an authorized Kohler distributor/dealer for service if breaker trips repeatedly
Low output or excessive drop in voltageGenerator set overloadedReduce the load by turning off non-critical appliances or equipment. Use a load management system to power lower priority loads when critical equipment is not running
Generator set stops suddenlyLow oil pressure shutdownCheck for oil leaks. Check the oil level and add oil if necessary
Generator set stops suddenlyOut of fuelCheck fuel supply
Generator set stops suddenlyOvercrank shutdownReset the controller. If the overcrank fault occurs again, contact an authorized Kohler distributor/dealer
Generator set stops suddenlyAuxiliary winding circuit breaker trippedReset the circuit breaker (located in controller's service access area). Contact an authorized Kohler distributor/dealer for service if breaker trips repeatedly
Generator set stops suddenlyFault shutdownCheck the controller display for fault messages. See Section 2.5. Correct the fault condition and reset the controller
Generator set stops suddenlyGenerator set in the OFF modePress the RUN button to start the engine or press AUTO to allow remote starting
Generator set stops suddenlyGenerator thermostat trippedCheck for obstructed air inlets and outlets. Reset the thermostat. See Section 5.5
Generator set stops suddenlyRemote stop command received from a remote switch, ATS, or OnCue PlusCheck the remote switch position. Check OnCue Plus
Generator set stops suddenlyEngine malfunctionContact an authorized Kohler distributor/dealer
Generator will shut down and the controller will display a fault (underspeed, underfrequency, or undervoltage)Thermostat detects excess heat inside the enclosureReset the thermostat: disconnect utility power; open enclosure roof; remove air intake end panel; disconnect battery negative lead first; press thermostat reset button; reconnect battery negative lead last; replace air intake panel and service door; reconnect utility power; reset the fault on the RDC2 controller
Battery short circuitsDisconnect the battery before generator set installation or maintenance. Remove all jewelry before servicing the equipment. Use tools with insulated handles. Remove the negative (--) lead first when disconnecting the battery. Reconnect the negative (--) lead last when reconnecting the battery.
Bodily injury and/or equipment damageBattery short circuitsDisconnect the battery before generator set installation or maintenance. Remove all jewelry before servicing the equipment. Use tools with insulated handles. Remove the negative (--) lead first when disconnecting the battery. Reconnect the negative (--) lead last when reconnecting the battery. Never connect the negative (--) battery cable to the positive (+) connection terminal of the starter solenoid. Do not test the battery condition by shorting the terminals together.
Generator set stops suddenlyNo fuelCheck fuel valves and fuel supply
Generator set stops suddenlyModel 20RESC/20RESCL only: enclosure thermostat trippedCheck enclosure thermostat and reset if tripped. See Section 5.5. Check and clear air inlets and exhaust outlets
Generator will shut down and the controller will display a fault (underspeed, underfrequency, or undervoltage)Thermostat detects excess heat inside the enclosure; blocked air inlets and exhaust outletsCheck for blocked air inlets and exhaust outlets; reset the thermostat
Overcrank faultGenerator set does not start in three crank attempts (three crank cycles, 15 seconds crank and 15 seconds off)
The generator set does not crankEmergency stop switch or engine shutdown switch activatedVerify that it is safe to start the engine and apply load; Then reset the stop switch or engine shutdown switch
Generator set stops suddenlyEmergency stop switch or engine shutdown switch activatedVerify that it is safe to start the engine and apply load; Then reset the stop switch or engine shutdown switch
Overcrank faultGenerator set does not start in three attempts (three starting attempts, 15 seconds crank and 15 seconds off)Reset the controller; If the overcrank fault occurs again, contact an authorized distributor/dealer
Underspeed, underfrequency, or undervoltage faultEnclosure thermostat tripped due to excess heat inside the enclosureCheck for blocked air inlets and exhaust outlets; Reset the thermostat

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Kohler 20RES: Generator set stops suddenly — what causes it?

Documented causes: Low oil pressure shutdown; Out of fuel; Overcrank shutdown; Auxiliary winding circuit breaker tripped. See the table for the matching fixes.

Kohler 20RES: The generator set cranks but does not start, starts hard, lacks power, or operates erratically — what causes it?

Documented causes: Air cleaner clogged; Battery weak or dead; Battery connection poor; Spark plug wire connection loose. See the table for the matching fixes.

Kohler 20RES: The generator set does not crank — what causes it?

Documented causes: Battery weak or dead; Battery connections reversed or poor; Fault shutdown; Generator set in the OFF mode. See the table for the matching fixes.