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Generac Q-55G Troubleshooting

Generac Q-55G troubleshooting: 11 fault codes and symptom-cause-remedy entries from the manufacturer's own service documentation.

Generac Q-55G — full specs, parts & maintenance.

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Troubleshooting

11

Symptoms & remedies

SymptomCauseRemedy
Engine won’t crank1. 15 amp fuse blown. 2. Loose, corroded or defective battery cable(s). 3. Battery is discharged or defective. 4. Defective starter contactor. 5. Defective starter motor. 6. Defective control relay (CR1).1. Replace blown fuse. 2. Tighten, clean or replace, as necessary. 3. Recharge or replace battery. 4. Replace starter contactor. 5. - Replace starter motor. 6. Replace control relay.
Engine cranks, won't start1. Out of fuel. 2. Fuel shutoff valve is closed. 3. Fuel pump not operating. 4. Automatic choke not operating properly. 5. Engine is flooded. 6. Fuel filter is clogged. 7. Defective control relay (CR2). 8. Engine spark plugs defective. 9. Bad ignition magneto on engine. 10. Bad carburetor. 11. Dirty air cleaner.1. Refill fuel tank. 2. Open fuel shutoff valve(s). 3. Repair or replace pump. 4. Repair, replace or adjust properly. 5. Wait 5-10 minutes; try again. 6. Replace filter if clogged. 7. Replace bad relay (CR2). 8. Clean, regap or replace as needed. 9. Replace if defective. 10. Adjust, repair or replace. 11. Clean or replace as needed.
Engine starts hard, runs rough1. Dirty engine air cleaner.1. Clean or replace as needed.
Engine cranks, won’t start1. Out of fuel. 2. Fuel shutoff valve is closed. 3. Fuel pump not operating. 4. Automatic choke not operating properly. 5. Engine is flooded. 6. Fuel filter is clogged. 7. Defective control relay (CR2). 8. Engine spark plugs defective. 9. Bad ignition magneto on engine. 10. Bad carburetor. 11. Dirty air cleaner.1. Refill fuel tank. 2. Open fuel shutoff valve(s). 3. Repair or replace pump. 4. Repair, replace or adjust. 5. Wait 5*10 minutes; try again. 6. Replace filter if clogged. 7. Replace bad relay (CR2). 8. Clean, regap or replace as needed. 9. Replace if defective. 10. Adjust, repair or replace. 11. Clean or replace as needed.
Engine starts, then shuts down1. Engine oil level is low 2. Bad control relay (CR1). 3. Bad low oil pressure switch. 4. Bad control relay (CR2). 5. Water in fuel.1. Add oil as needed. 2. Replace if bad (CR1). 3. Replace, if bad. 4. Replace bad relay (CR2). 5. Drain fuel tank and refill.
No AC output voltage1. Main breaker(s) open. 2. Transfer switch (if so equipped) is set to wrong position. 3. Failure in vehicle electrical system. 4. Generator component failure.1. Close main breaker(s). 2. Reset transfer switch. 3. See vehicle manual. 4. Contact authorized service facility.
Engine failureAttempted cranking or starting engine before proper oil servicingProperly service engine crankcase with recommended oil
Generator overheating and shutdownInsufficient cooling and ventilating air flowEnsure air inlet and outlet openings in generator compartment are open and unobstructed
Exhaust gases entering vehicle interiorOpenings in the vehicle that might permit exhaust gases to enterClose windows, doors, and other openings in the vehicle
Engine does not start after cranking for 15 secondsRelease the start/stop switch and try again
Engine won't crank1. 15 amp fuse blown. 2. Loose, corroded or defective battery 3. Transfer switch (if so equipped) is set to wrong position. 4. Failure in vehicle electrical system. 5. Generator component failure.1. Replace blown fuse. 2. Tighten, clean or replace, as necessary. 3. Set transfer switch correctly if equipped. 4. Check and repair the vehicle's electrical system. 5. Inspect and replace any faulty generator components.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

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Common questions

Generac Q-55G: Engine won’t crank — what causes it?

Documented causes: 1. 15 amp fuse blown. 2. Loose, corroded or defective battery cable(s). 3. Battery is discharged or defective. 4. Defective starter contactor. 5. Defective starter motor. 6. Defective control relay (CR1).. See the table for the matching fixes.

Generac Q-55G: Engine cranks, won't start — what causes it?

Documented causes: 1. Out of fuel. 2. Fuel shutoff valve is closed. 3. Fuel pump not operating. 4. Automatic choke not operating properly. 5. Engine is flooded. 6. Fuel filter is clogged. 7. Defective control relay (CR2). 8. Engine spark plugs defective. 9. Bad ignition magneto on engine. 10. Bad carburetor. 11. Dirty air cleaner.. See the table for the matching fixes.

Generac Q-55G: Engine starts hard, runs rough — what causes it?

Documented causes: 1. Dirty engine air cleaner.. See the table for the matching fixes.