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Generac G0072100 Troubleshooting

Generac G0072100 troubleshooting: 60 fault codes and 47 symptom-cause-remedy entries from the manufacturer's own service documentation.

Generac G0072100 — full specs, parts & maintenance.

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Troubleshooting

107

Fault codes

CodeMeaningCauseRemedy
HIGH TEMPERATUREUnit shuts down during operation — LED REDCheck LEDs / screen for alarms.Inspect ventilation around generator, intake, exhaust, and rear of generator. If no obstructions are present, contact an IASD.
OVERLOAD REMOVE LOADUnit shuts down during operation — LED REDCheck LEDs / screen for alarms.Clear alarm and remove household loads from generator. Put in AUTO and restart.
RPM SENSE LOSSUnit was running and shut down, attempts to restart — LED REDCheck LEDs / screen for alarms.Clear alarm and remove household loads from generator. Put into AUTO and restart. If generator does not start, contact an IASD.
NOT ACTIVATEDUnit will not start in AUTO with utility loss — LED NONECheck if screen says unit not activated.See Activation section in installation manual.
LOW OIL PRESSUREUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Check oil level and add oil as needed. If oil level is correct, contact an IASD.
RPM SENSE LOSSUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Clear alarm. Using control panel, check battery by navigating to BATTERY MENU option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace battery.
OVERCRANKUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Verify fuel line shutoff valve is ON. Clear alarm. Start unit in MANUAL. If it does not start, or starts and runs rough, contact an IASD.
LOW VOLTS REMOVE LOADUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Clear alarm and remove household loads from generator. Put in AUTO and restart.
OVERSPEEDUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Contact an IASD.
UNDERVOLTAGEUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Contact an IASD.
UNDERSPEEDUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Contact an IASD.
STEPPER OVERCURRENTUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Contact an IASD.
WIRING ERRORUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Contact an IASD.
OVERVOLTAGEUnit will not start in AUTO with utility loss — LED REDCheck LEDs / screen for alarms.Contact an IASD.
AUXILIARY SHUTDOWNUnit will not start — LED REDCheck auxiliary shutdown switchesSet auxiliary shutdown switch(es) to CLOSED (I). Clear alarm.
LOW BATTERYYellow LED illuminated in any state — LED YELLOWCheck screen for additional information.Clear alarm. Using control panel, check battery by navigating to BATTERY MENU option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace battery.
BATTERY PROBLEMYellow LED illuminated in any state — LED YELLOWCheck screen for additional information.Contact an IASD.
CHARGER WARNINGYellow LED illuminated in any state — LED YELLOWCheck screen for additional information.
HIGH TEMPERATUREUnit shuts down during operation — LED redInspect ventilation around generator, intake, exhaust, and rear of generator. If no obstructions are present, contact an IASD
OVERLOAD REMOVE LOADUnit shuts down during operation — LED redClear alarm and remove household loads from generator. Put in AUTO and restart
RPM SENSE LOSSUnit was running and shut down, attempts to restart — LED redClear alarm and remove household loads from generator. Put into AUTO and restart. If generator does not start, contact an IASD
NOT ACTIVATEDUnit will not start in AUTO with utility loss — LED noneSee Activation section in installation manual
LOW OIL PRESSUREUnit will not start in AUTO with utility loss — LED redCheck oil level and add oil as needed. If oil level is correct, contact an IASD
RPM SENSE LOSSUnit will not start in AUTO with utility loss — LED redClear alarm. Using control panel, check battery by navigating to BATTERY MENU option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace battery
OVERCRANKUnit will not start in AUTO with utility loss — LED redVerify fuel line shutoff valve is ON. Clear alarm. Start unit in MANUAL. If it does not start, or starts and runs rough, contact an IASD
LOW VOLTS REMOVE LOADUnit will not start in AUTO with utility loss — LED redClear alarm and remove household loads from generator. Put in AUTO and restart
OVERSPEEDUnit will not start in AUTO with utility loss — LED redContact an IASD
UNDERVOLTAGEUnit will not start in AUTO with utility loss — LED redContact an IASD
UNDERSPEEDUnit will not start in AUTO with utility loss — LED redContact an IASD
STEPPER OVERCURRENTUnit will not start in AUTO with utility loss — LED redContact an IASD
WIRING ERRORUnit will not start in AUTO with utility loss — LED redContact an IASD
OVERVOLTAGEUnit will not start in AUTO with utility loss — LED redContact an IASD
SHUTDOWN SWITCHUnit will not start — LED flashing redSet emergency shutdown switch(es) to CLOSED (I). Clear alarm
LOW BATTERYYellow LED illuminated in any stateClear alarm. Using control panel, check battery by navigating to BATTERY MENU option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace battery
BATTERY PROBLEMYellow LED illuminated in any stateContact an IASD
CHARGER WARNINGYellow LED illuminated in any stateContact an IASD
CHARGER MISSING ACYellow LED illuminated in any stateContact an IASD
SERVICE AYellow LED illuminated in any statePerform SERVICE A maintenance. Press ENTER to clear
SERVICE BYellow LED illuminated in any statePerform SERVICE B maintenance. Press ENTER to clear
INSPECT BATTERYYellow LED illuminated in any stateInspect battery. Press ENTER to clear
HIGH TEMPERATUREUnit shuts down during operation — LED: REDInspect ventilation around generator, intake, exhaust, and rear of generator. If no obstructions are present, contact an IASD
OVERLOAD REMOVE LOADUnit shuts down during operation — LED: REDClear alarm and remove household loads from generator. Put back in AUTO and restart
RPM SENSE LOSSUnit was running and shuts down, attempts to restart — LED: REDClear alarm and remove household loads from generator. Put back in AUTO and restart. If generator does not start, contact an IASD
NOT ACTIVATEDUnit will not start in AUTO with utility loss — LED: NONESee Activation
LOW OIL PRESSUREUnit will not start in AUTO with utility loss — LED: REDCheck oil level and add oil as needed. If oil level is correct, contact an IASD
RPM SENSE LOSSUnit will not start in AUTO with utility loss — LED: REDClear alarm. Using control panel, check battery by navigating to BATTERY MENU option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace battery
OVERCRANKUnit will not start in AUTO with utility loss — LED: REDVerify fuel line shutoff valve is ON. Clear alarm. Start unit in MANUAL. If it does not start, or starts and runs rough, contact an IASD
LOW VOLTS REMOVE LOADUnit will not start in AUTO with utility loss — LED: REDClear alarm and remove household loads from generator. Put into AUTO and restart
OVERSPEEDUnit will not start in AUTO with utility loss — LED: REDContact an IASD
UNDERVOLTAGEUnit will not start in AUTO with utility loss — LED: REDContact an IASD
UNDERSPEEDUnit will not start in AUTO with utility loss — LED: REDContact an IASD
STEPPER OVERCURRENTUnit will not start in AUTO with utility loss — LED: REDContact an IASD
WIRING ERRORUnit will not start in AUTO with utility loss — LED: REDContact an IASD
OVERVOLTAGEUnit will not start in AUTO with utility loss — LED: REDContact an IASD
SHUTDOWN SWITCHUnit will not start — LED: FLASHING REDSet emergency shutdown switch(es) to CLOSED (I)
LOW BATTERYYellow LED illuminated in any state — LED: YELLOWClear alarm. Using control panel, check battery by navigating to BATTERY MENU option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace battery
BATTERY PROBLEMYellow LED illuminated in any state — LED: YELLOWContact an IASD
CHARGER WARNINGYellow LED illuminated — LED: YELLOW
009209Puesta en marcha automática
001810Auxiliary Shutdown

Symptoms & remedies

SymptomCauseRemedy
Engine will not crankBlown fuseCorrect short circuit condition by replacing 7.5 A fuse in generator control panel. Contact an IASD if fuse continues to blow.
Engine will not crankLoose, corroded, or faulty battery cablesTighten, clean, or replace as necessary.
Engine will not crankFaulty starter contact
Engine will not crankFaulty starter motor
Engine will not crankDischarged batteryCharge or replace battery.
Engine cranks but will not startNo fuelReplenish fuel / turn on fuel valve.
Engine cranks but will not startFaulty fuel solenoid (FS)Contact an IASD for assistance.
Engine cranks but will not startHarness/wiring issue
Engine cranks but will not startFaulty spark plug(s)Inspect spark plug gap; replace spark plug(s) if out of tolerance.
Engine cranks but will not startValve clearance out of adjustment, if applicable. See Engine.Inspect and adjust valve clearance.
Engine starts hard and runs roughPlugged or damaged air cleanerInspect and clean air cleaner.
Engine starts hard and runs roughFaulty spark plug(s)Inspect spark plug gap; replace spark plug(s) if out of tolerance.
Engine starts hard and runs roughIncorrect fuel pressureVerify fuel pressure to regulator is 10–12 in water column (2.49–2.99 kPa) for LP gas, and 3.5–7.0 in water column (0.87–1.74 kPa) for NG.
Engine starts hard and runs roughFuel selector in wrong positionSet fuel conversion valve to correct position and program controller for fuel type.
Engine starts hard and runs roughValve clearance out of adjustment, if applicable. See Engine.Inspect and adjust valve clearance.
Engine starts hard and runs roughInternal engine issueContact an IASD for assistance.
Unit is set to OFF, but engine continues to runController wired incorrectlyContact an IASD for assistance.
Unit is set to OFF, but engine continues to runFaulty control board
No AC output from generatorGenerator MLCB (generator disconnect) is OFF (OPEN)Set generator MLCB (generator disconnect) to ON (CLOSED).
No AC output from generatorGenerator internal failureContact an IASD for assistance.
No AC output from generatorEngine may be warming up. See Cold Smart Start.Check the controller screen to verify status.
No transfer to standby after utility source failureGenerator MLCB (generator disconnect) is OFF (OPEN)Set generator MLCB (generator disconnect) to ON (CLOSED).
No transfer to standby after utility source failureFaulty transfer switch coilContact an IASD for assistance.
No transfer to standby after utility source failureFaulty transfer relay
No transfer to standby after utility source failureTransfer relay circuit open
No transfer to standby after utility source failureFaulty control logic board
No transfer to standby after utility source failureEngine may be warming up. See Cold Smart Start.Check controller screen to verify status.
Unit consumes large amounts of oilExcessive engine oilAdjust oil to correct level. See Checking Engine Oil Level.
Unit consumes large amounts of oilFaulty engine breatherContact an IASD for assistance.
Unit consumes large amounts of oilIncorrect type or viscosity of oilSee Engine Oil Requirements.
Unit consumes large amounts of oilDamaged gasket, seal, or hoseInspect for oil leaks.
Unit consumes large amounts of oilRestricted air filterReplace air filter.
Wi-Fi network connection broken or intermittentVariousSee Wi-Fi module owner’s manual.
Unit running in AUTO but no power in house — LED FLASHING GREENCheck generator MLCB (generator disconnect).Check generator MLCB (generator disconnect). If it is ON, contact an IASD.
Unit will not start in AUTO with utility loss — LED GREENCheck screen for start delay countdown.If startup delay is greater than expected, contact an IASD to adjust from 2 to 1500 seconds.
Engine cranks but will not startValve clearance out of adjustment, if applicable. See EngineInspect and adjust valve clearance
Engine starts hard and runs roughValve clearance out of adjustment, if applicable. See EngineInspect and adjust valve clearance
No AC output from generatorEngine may be warming up. See Cold Smart StartCheck the controller screen to verify status
No transfer to standby after utility source failureEngine may be warming up. See Cold Smart StartCheck controller screen to verify status
Unit running in AUTO but no power in house — LED flashing greenCheck generator MLCB (generator disconnect). If it is ON, contact an IASD
Unit will not start in AUTO with utility loss — LED greenIf startup delay is greater than expected, contact an IASD to adjust from 2 to 1500 seconds
Engine cranks but will not startHigh fuel pressureCheck and adjust fuel pressure
Engine cranks but will not startFuel selector in wrong positionSet fuel conversion valve to correct position and program controller for fuel type, if necessary
Engine cranks but will not startValve clearance out of adjustment. (If applicable. See Specification section in owner's manual.)Inspect and adjust valve clearance
Engine starts hard and runs roughValve clearance out of adjustment. (If applicable. See Specification section in owner's manual.)Inspect and adjust valve clearance
Unit running in AUTO but no power in house — LED: FLASHING GREENCheck generator MLCB (generator disconnect). If it is ON, contact an IASD
Unit will not start in AUTO with utility loss — LED: GREENIf startup delay is greater than expected, contact an IASD to adjust between 2 to 1500 seconds

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Cross-brand guides for these symptoms

Common questions

Generac G0072100: Unit will not start in AUTO with utility loss — LED RED — what causes it?

Documented causes: Check LEDs / screen for alarms.. See the table for the matching fixes.

Generac G0072100: Engine cranks but will not start — what causes it?

Documented causes: No fuel; Faulty fuel solenoid (FS); Harness/wiring issue; Faulty spark plug(s). See the table for the matching fixes.

Generac G0072100: Engine starts hard and runs rough — what causes it?

Documented causes: Plugged or damaged air cleaner; Faulty spark plug(s); Incorrect fuel pressure; Fuel selector in wrong position. See the table for the matching fixes.