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Cummins/Onan DSHAD Troubleshooting

Cummins/Onan DSHAD troubleshooting: 225 fault codes and 9 symptom-cause-remedy entries from the manufacturer's own service documentation.

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Troubleshooting

234

Fault codes

CodeMeaningCauseRemedy
111Internal ECM error
115Speed signal lost
122Manifold air press sensor high
123Manifold air press sensor low
124High manifold pressure
135Oil pressure sensor high
141Oil pressure sensor low
143Low oil pressure
144Coolant temp sensor high
145Coolant temp sensor low
146High coolant temp warning
151High coolant temp alarm
152Low coolant temp
153Manifold air temp sensor high
154Manifold air temp sensor low
155Manifold air temp alarm
187Sensor supply 2 low
221Air pressure sensor high
222Air pressure sensor low
223CORS value driver shorted low
224CORS value driver shorted high
227Sensor supply 2 high
234Overspeed
238Sensor supply 3 low
271High fuel pressure sol 1 low
272High fuel pressure sol 1 high
281Fuel pump stuck (mech)
285J1939 time out error
286J1939 config error
287J1939 time out error
288J1939 time out error
311Injector sol 1 H current
312Injector sol 5 H current
313Injector sol 3 H current
314Injector sol 6 H current
315Injector sol 2 H current
321Injector sol 4 H current
322Injector sol 1 L current
323Injector sol 5 L current
324Injector sol 3 L current
325Injector sol 6 L current
331Injector sol 2 L current
332Injector sol 4 L current
334Cool tmp sensor error
341ECM data lost
342ECM calibration error
343Internal ECM error
351Bad injector pwr supply
352Sensor supply 1 low
386Sensor supply 1 high
415Low oil pressure alarm
418High H2O in fuel
422Coolant level sen data error
425Coolant level sen data error
427CAN data link lost messages
428H2O in fuel sensor high
429H2O in fuel sensor low
434ECM power lost
435Oil pressure data error
441Low battery voltage
442High fuel supply pressure
449High fuel supply pressure
451Injector metering rail 1 high
452Injector metering rail 1 low
482High fuel supply pressure
488High intake manifold temp
553High fuel pump pressure
554Fuel pressure sensor error
559Low fuel pump pressure
595High turbo #1 speed
599OEM commanded shtdn
687Low turbo 1 speed
689Crankshaft sensor error
697ECM internal temp sen high
698ECM internal temp sen low
731Cam/Crank misalignment
778Camshaft sensor
951Cylinder power imbalance
1117ECM power lost
1124Delayed shutdown
1244CAN − Engine normal shutdown
1245CAN − Engine shutdown
1246CAN − Unknown engine fault
1247CAN − Engine unannounced fault
1248CAN - Engine warning condition
2217ECM data lost
2249Diesel low 2 pressure error
2265Fuel priming pump circuit high
2266Fuel priming pump circuit low
2292Diesel flow high error
2293Diesel flow low error
2311EFC resistance error
2345Turbo speed error
2377Fan clutch low control error
2425GHC high volt error 2
2426GHC low volt error 2
2555Intake air heater #1 circuit high
2556Intake air heater #1 circuit low
2973Intake manifold pressure sen error
197LOW COOLANT LEVEL — Lamp: Warning (Optional). Indicates engine coolant level has fallen below the warning trip point. Allow engine to cool down completely before proceeding.Check coolant level and replenish if low. Look for possible coolant leakage points and repair if necessary; Reset control and restart after locating and correcting problem.
235LOW COOLANT LEVEL — Lamp: Shutdown. Indicates engine coolant level has fallen below the shutdown trip point.See code 197 for corrective action.
427CAN DATALINK LOST MESSAGES — Lamp: Warning. Datalink fault. Indicates that important data was lost between the Base board and the CM850 engine control module.Refer to detailed troubleshooting procedure in this section.
434ECM POWER LOST — Lamp: Warning. Indicates that “Keyswitch” to the ECM was NOT removed for 30 seconds before removing battery power to the ECM (removing connectors or battery cable).To reset, place the O/Manual/Auto switch in the O position and press E-Stop and wait 30 seconds. Remove E-Stop and press the Fault Reset button.
441LOW BAT VOLTAGE — Lamp: Warning. Indicates battery voltage supply to the control is approaching a low level at which unpredictable operation will occur.Refer to detailed troubleshooting procedure in this section.
442HIGH BAT VOLTAGE — Lamp: Warning. Indicates battery voltage supply to the control is approaching a high level at which damage to the control can occur.Check float level on battery charger if applicable (lower float level). Check battery wiring/calibration.
781CAN DATALINK FAILED — Lamp: Shutdown. Datalink failure. No communications between the Base board and the CM850 engine control module.Refer to detailed troubleshooting procedure in this section.
1117ECM POWER LOST — Lamp: Warning. Indicates that “Keyswitch” to the ECM was NOT removed for 30 seconds before removing battery power to the ECM (removing connectors or battery cable).To reset, place the O/Manual/Auto switch in the O position and press E-Stop and wait 30 seconds. Remove E-Stop and press the Fault Reset button.
1124DELAYED SHUTDOWN — Lamp: Warning. A shutdown fault became active while the Delayed Shutdown feature was enabled. The shutdown will be delayed by the delayed shutdown time entered.Review Fault History and perform corrective action.
1245CAN−ENGINE SHUTDOWN — Lamp: Shutdown. The CM850 engine control module indicated to the PCC that it is shutting down the engine but did not send any other fault condition over the datalink.Refer to detailed troubleshooting procedure in this section.
1313 - 1316NETWORK FAULT 1 thru 4 — Lamp: Warning/Shutdown or none for status message. Indicates network input (#1−#4) is in an active state.Each of the fault functions can be programmed (using service tool), as follows: Status, Warning or Shutdown; Change display name using up to 19 characters.
1334CRIT SCALER OR — Lamp: Shutdown. Incorrect feature or calibration was entered into control.
1335NONCRIT SCALER OR — Lamp: Warning. Incorrect feature or calibration was entered into control.
1417POWER DOWN ERROR — Lamp: Warning. Indicates that the controller can not power down because of some unknown condition. Possible drain on battery.Replace Base board.
1433EMERGENCY STOP — Lamp: Shutdown. Indicates local Emergency Stop.To reset the local/remote Emergency Stop button: Pull the Emergency Stop button out; Move the O/Manual/Auto switch to O; Press the front panel Fault Acknowledge/Reset button; Return O/Manual/Auto switch to desired position.
1434REMOTE E-STOP — Lamp: Shutdown. Indicates remote Emergency Stop.See code 1433 to reset.
1438FAIL TO CRANK — Lamp: Shutdown. Indicates possible fault with control, speed sensing or starting system.Refer to detailed troubleshooting procedure in this section.
1442WEAK BATTERY — Lamp: Warning. Indicates that during cranking, the battery voltage is at or below the weak battery warning trip point for a time greater than or equal to the weak battery set time.See code 441 for corrective action.
1443BATTERY FAILED — Lamp: Shutdown. Dead battery − engine will not start.See code 441 for corrective action.
1444KW OVERLOAD — Lamp: Warning. Indicates that generator output power exceeded 105% of genset rating.Check load and load lead connections.
1445SHORT CIRCUIT — Lamp: Shutdown. Indicates that generator output current has exceeded 175% of rated.Check load and load lead connections. (Fault may not reset for several minutes.)
1446HIGH AC VOLTAGE — Lamp: Shutdown. Indicates that one or more of the phase voltages has exceeded 130% of nominal, or has exceeded 110% of nominal for 10 seconds.Refer to detailed troubleshooting procedure in this section.
1447LOW AC VOLTAGE — Lamp: Shutdown. Indicates that one or more of the phase voltages has dropped below 85% of nominal for 10 seconds.Refer to detailed troubleshooting procedure in this section.
1448UNDER FREQUENCY — Lamp: Shutdown. Indicates that engine speed has dropped below 90% of nominal for 10 seconds.Check fuel supply, intake air supply and load.
1449OVER FREQUENCY — Lamp: Warning. Indicates frequency is 10% above base frequency for 20 seconds.Refer to detailed troubleshooting procedure in this section.
1459REVERSE POWER — Lamp: Shutdown. Indicates improper CT phasing.Check wiring to voltage sense circuit. Refer to CT Installation in Section 5.
1461LOSS OF FIELD — Lamp: Shutdown. Indicates loss of field (electric) due to reverse kVAR.
1466MODEM FAILURE — Lamp: Warning. Indicates that control can not communicate with the modem.Check for open, short circuit to ground, and loose connections to the modem.
1468NETWORK ERROR — Lamp: Warning. Indicates momentary loss of communication from the LonWorks Network.Refer to the LonWorks Network publications for more specific troubleshooting methods.
1469SPEED/HZ MATCH — Lamp: Shutdown. Indicates that measured speed and measured AC output frequency do not agree.Check calibration file.
1471OVER CURRENT — Lamp: Warning. Indicates that generator output current has exceeded 110% of rated for 60 seconds.Check load and load lead connections.
1472OVER CURRENT — Lamp: Shutdown. Indicates that generator output current has exceeded 110% of rated, and that a control time/current calculation has initiated an overcurrent shutdown.Check load and load lead connections. (Fault may not reset for several minutes.)
2323 - 2326NETWORK FAULT 5 thru 8 — Lamp: Warning/Shutdown or none for status message. Indicates network input (#5−#8) is in an active state.See 1313−1316 fault code corrective action.
2335EXCITATION FAULT — Lamp: Shutdown. Indicates a loss of all three voltage sense leads or failure in excitation circuit.Check field wiring (X1 and X2) for shorts or opens.
2336MEMORY ERROR — Lamp: Shutdown. Indicates control memory error. Data corruption of critical operating parameters.Try reloading calibration file.
2341HIGH CONTROL TEMP — Lamp: Warning. Control temperature is above normal (158 F [70 C]) for a time greater than control temperature set time.Check genset room air flow.
2342TOO LONG IN IDLE — Lamp: Warning. Indicates genset has been in Idle mode too long.Exit idle mode.
2967GOVERNOR FAULT — Lamp: Warning. Governor hardware drive circuitry contains a fault condition.
2968AVR FAULT — Lamp: Warning. Indicates AVR hardware contains a fault condition.
2969LON FAILURE — Lamp: Warning. Indicates no communications with LonWorks board.
2972FIELD OVERLOAD — Lamp: Shutdown. AVR Field has been at Max Field for a time greater than the allowed Max Field Time.
197/235LOW COOLANT LEVEL (WARNING/SHUTDOWN) — No action is taken by the PCC for code 197. Engine will shut down for code 235.Engine coolant level has dropped below the warning/shutdown threshold for low/high coolant level. The sensor, harness or Base board could be bad.If the coolant level is normal, isolate the source of the low coolant signal. (This is a ground signal.) Disconnect the signal lead at the sender and reset the control. If the 197/235 message drops out and does not reappear, replace the sender. If the 197/235 message reappears and remains after control reset, remove connector P7 from Base board and check continuity from P7-32 to ground. If there is continuity, replace the harness. If there is not continuity, replace the Base board.
427CAN DATALINK LOST MESSAGES (WARNING) — Engine will not start (If fault occurred during genset operation, genset may continue to operate).Power removed from ECM (keyswitch) during genset operation. O pressed on control during genset operation. (This is a nuisance fault only, not a critical fault.)Reset control by pressing Fault Reset button with O/Manual/Auto switch in O (Off) position.
427CAN DATALINK LOST MESSAGES (WARNING) — Engine will not start (If fault occurred during genset operation, genset may continue to operate).Defective Datalink harness assembly.Inspect the Datalink harness P10 and C1 connector pins. Repair or replace as necessary; Check for resistive circuit in lead P10-1 to C1-46 and P10-2 to C1-37 (10 ohms or less OK); Check terminating resistors. With connectors P10 and C1 removed, measure resistance between pins P10-1 and P10-2 (60 ohms OK).
427CAN DATALINK LOST MESSAGES (WARNING) — Engine will not start (If fault occurred during genset operation, genset may continue to operate).No B+ at Keyswitch input to CM850 module. (With battery connected, B+ should always be supplied to Keyswitch input of CM850 module, other than when PCC Sleep Mode is active.) Fuse F12 located on engine harness may be open.Remove F12 and check continuity. If open, replace the fuse with one of the same type and amp rating (5 Amps).
427CAN DATALINK LOST MESSAGES (WARNING) — Engine will not start (If fault occurred during genset operation, genset may continue to operate).The Base board or CM850 module is bad.Verify connection to Base board using InPower. If connection does not exist, replace Base board; Verify connection to CM850 module using InSite. Check for faults (refer to engine service manual). The Base board/module is bad if it fails to acknowledge message.
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.Weak or discharged battery.Recharge or replace the battery. Specific gravity for a fully charged battery is approximately 1.260 at 80 F (27 C).
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.Low electrolyte level in battery.Replenish electrolyte and recharge battery.
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.Battery connections loose or dirty.Clean and tighten or replace the battery cable connectors and cables at the battery and the set.
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.Incorrect battery voltage setup.Verify that battery voltage matches the voltage that the PCC is calibrated for.
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.Insufficient battery charging voltage.Adjust charge rate of AC powered battery charging circuit, according to manufactures instructions.
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.Engine DC alternator could be bad.Replace engine DC alternator if normal battery charging voltage (12 to 14 or 24 to 26 VDC) is not obtained.
441Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur.If the batteries are OK, the problem may be the harness or the Base board.Remove connector P7 from Base board and check battery voltage at P7-1 through P7-4 (B+) to P7-5 through P7-8 (GND). If the voltage at P7 is not the same as the battery voltage, the harness is bad. If the voltage at P7 is OK, the Base board is bad.
442High battery voltage (Warning) — PCC damage will occur.Excessive battery charging voltage.Adjust charge rate of AC powered battery charging circuit according to manufacturers instructions.
442High battery voltage (Warning) — PCC damage will occur.Engine DC alternator could be bad.Replace engine DC alternator if normal battery charging voltage (12 to 14 or 24 to 26 VDC) is not obtained.
442High battery voltage (Warning) — PCC damage will occur.Wrong battery voltage.Verify that battery voltage 12 or 24 matches calibration.
781CAN datalink failed (Shutdown) — Engine will not start.Defective Datalink harness assembly.Inspect the Datalink harness P10 and C1 connector pins. Repair or replace as necessary; Check for open circuit between leads P10-1 & C1-46 and P10-2 & C1-37 (10 ohms or less OK); Check terminating resistors. With connectors P10 and C1 removed, measure resistance between pins P10-1 and P10-2 (60 ohms OK).
781CAN datalink failed (Shutdown) — Engine will not start.The Base board or CM850 module is bad.Verify failed message to: Base board using InPower; CM850 module using InSite (refer to engine service manual). The board/module is bad if it fails to receive message.
1245CAN engine shutdown (Shutdown) — Engine will not start.No B+ at Keyswitch input to CM850 module.Refer to code 427 instructions.
1245CAN engine shutdown (Shutdown) — Engine will not start.Fuse F1 or F2 located on engine harness may be open.Remove F1 (1 Amp) and F2 (30 Amps) and check continuity. If open, replace the fuse with one of the same type and amp rating.
1245CAN engine shutdown (Shutdown) — Engine will not start.CM850 module/engine fault.Refer to engine service manual.
1438Fail to crank (Shutdown) — Engine will not start.Starter is bad.Reset the control. Attempt to start, and test for B+ at the starter. If there is B+ at the starter, the starter could be bad. Test starter (see engine service manual). Replace the starter. If B+ is not present at the starter, go to next step.
1438Fail to crank (Shutdown) — Engine will not start.Base board is bad or fuse F3 on the Base board may be open.Remove F3 and check continuity. If open, replace the fuse with one of the same type and amp rating (2 Amps). If F3 is OK, install harness tool between Base board P7 connector. Attempt to start and check for B+ at P7-23 (GEN SW B+) and P7-27 (START SOL-). (These are leads to the K4 coil.) If there is no B+ signal, the Base board is bad. If there is a B+ signal, the Start Pilot Relay K4 or starter circuitry is bad. Go to next step.
1438Fail to crank (Shutdown) — Engine will not start.Start Pilot Relay K4 or starter circuitry could be bad.Check for B+ at K4-1 (directly connected to battery B+). If not present, check for open circuit. If there is B+, attempt to start and test for B+ at K4-4. If there is no B+ at K4-4, K4 is bad. If there is B+ at K4-4, check for open circuit between K4-4 and K3-S1. B+ at K3-S1, go to next step.
1438Fail to crank (Shutdown) — Engine will not start.Starter Relay K3 or starter circuitry could be bad.Check for B+ at K3 lead BATT (directly connected to battery B+). If not present, check for open circuit. If there is B+, attempt to start and test for B+ at K3 lead SW. If there is no B+ at K3 lead SW, K3 is bad. If there is B+ at K3 lead SW, check for open circuit between K3 lead SW and starter.
1438Fail to crank (Shutdown) — Engine will not start.The Emergency Stop switch or wiring is defective.With Emergency Stop push button not activated, remove connector P1 and check for continuity between P1-1 (ESTOP-NC1) and P1-2 (ESTOP-NC2). (If circuit is open, the control will detect a local E-Stop condition but will not display the E-Stop condition.) If circuit is open, isolate to Emergency Stop switch and wiring.
1438Fail to crank (Shutdown) — Engine will not start.CAN Datalink error.CAN Datalink error was detected prior to genset receiving start command. Review fault codes. Refer to code 427 instructions.
1442Weak battery (Warning) — No action is taken by the PCC.Weak or discharged battery.Recharge or replace the battery. Specific gravity for a fully charged battery is approximately 1.260 at 80 F (27 C).
1442Weak battery (Warning) — No action is taken by the PCC.Low electrolyte level in battery.Replenish electrolyte and recharge battery.
1442Weak battery (Warning) — No action is taken by the PCC.Battery connections loose or dirty.Clean and tighten or replace the battery cable connectors and cables at the battery and the set.
1442Weak battery (Warning) — No action is taken by the PCC.Insufficient battery charging voltage.Adjust charge rate of AC powered battery charging circuit, according to manufacturers instructions.
1442Weak battery (Warning) — No action is taken by the PCC.If the batteries are OK, the problem may be the harness or the Base board.Remove connector P7 from Base board and check battery voltage at P7-1 through P7-4 (B+) to P7-5 through P7-8 (GND). If the voltage at P7 is not the same as the battery voltage, the harness is bad. If the voltage at P7 is OK, the Base board is bad.
1443Battery failed (Shutdown) — Engine will not start.Refer to code 1438.Refer to code 1438 instructions.
1444KW overload (Warning) — No action taken by the PCC.Fault threshold is not set correctly with InPower.Reset the threshold to the highest allowable setting. Determine the required operating range before adjusting the threshold.
1444KW overload (Warning) — No action taken by the PCC.Short or overload.Check the load and load cables. Repair if necessary. Check operation by disconnecting load and restarting generator set.
1444KW overload (Warning) — No action taken by the PCC.Incorrect CTs or CT connections.Check CTs and CT connections. Correct if necessary. Refer to Current Transformer Installation in Section 5.
1444KW overload (Warning) — No action taken by the PCC.The problem may be the Base board or harness connections.Remove connector P7 from Base board. Check continuity from P7 to CTs. P7-11 (CT1) to P7-12 (CT1-COM); P7-15 (CT2) to P7-16 (CT2-COM); P7-19 (CT3) to P7-20 (CT3-COM). Repair connections.
1445Short circuit (Shutdown) — Engine will shut down.Refer to code 1444.Refer to code 1444.
1446High AC voltage (Shutdown) — Engine will shut down.Fault simulation was enabled with InPower.With InPower, verify that the related fault simulation is not enabled. If you do not have InPower, remove battery power from the control to disable fault simulation overrides.
1446High AC voltage (Shutdown) — Engine will shut down.Single step large block load removal.Clear fault and restart genset.
1446High AC voltage (Shutdown) — Engine will shut down.Fault threshold is not set correctly with InPower.Reset the threshold to the highest allowable setting. Determine the required operating range before adjusting the threshold.
1446High AC voltage (Shutdown) — Engine will shut down.Base board or generator is bad.Refer to Generator/Base Board Isolation Procedure in Section 6 to determine if the generator or the Base board is causing the high AC voltage shutdown fault.
1447Low AC voltage (Shutdown) — Engine will shut down.Fault simulation was enabled with InPower.With InPower, verify that the related fault simulation is not enabled. If you do not have InPower, remove battery power from the control to disable fault simulation overrides.
1447Low AC voltage (Shutdown) — Engine will shut down.Fault threshold is not set correctly with InPower.Reset the threshold to the lowest allowable setting. Determine the required operating range before adjusting the threshold.
1447Low AC voltage (Shutdown) — Engine will shut down.Overload.Check the load and correct any overload. Check operation by disconnecting load and restarting generator set.
1447Low AC voltage (Shutdown) — Engine will shut down.Improper connections have been made at the generator output terminals.Reconnect according to the appropriate reconnection diagram. See Section 8.
1447Low AC voltage (Shutdown) — Engine will shut down.PMG or field wiring could be bad.Check and repair the PMG or field wiring (refer to Section 8).
1447Low AC voltage (Shutdown) — Engine will shut down.The rotating rectifier assembly (diodes CR1 through CR6) is faulty.Check each diode (refer to Section 6).
1447Low AC voltage (Shutdown) — Engine will shut down.Loose connector or Base board is bad.Repair connections (P8) or replace the Base board if necessary.
1448Under frequency (Shutdown) — Generator set will shut down.Fault simulation was enabled with InPower.With InPower, verify that the related fault simulation is not enabled. If you do not have InPower, remove battery power from the control to disable fault simulation overrides.
1448Under frequency (Shutdown) — Generator set will shut down.Fault threshold is not set correctly with InPower.Reset the threshold to the lowest allowable setting. Determine the required operating range before adjusting the threshold.
1448Under frequency (Shutdown) — Generator set will shut down.Overload.Check the load and correct any overload. Check operation by disconnecting load and restarting generator set.
1448Under frequency (Shutdown) — Generator set will shut down.Fuel or air delivery problem.Refer to the engine service manual.
1448Under frequency (Shutdown) — Generator set will shut down.Loose connector or Base board is bad.Repair connections (P8) or replace the Base board if necessary.
1449Over frequency (Warning) — No action taken by the PCC.Fault simulation was enabled with InPower.With InPower, verify that the related fault simulation is not enabled. If you do not have InPower, remove battery power from the control to disable fault simulation overrides.
1449Over frequency (Warning) — No action taken by the PCC.Fault threshold is not set correctly with InPower.Reset the threshold to the highest allowable setting. Determine the required operating range before adjusting the threshold.
1449Over frequency (Warning) — No action taken by the PCC.Fuel or air delivery problem.Refer to the engine service manual.
1449Over frequency (Warning) — No action taken by the PCC.Loose connector or Base board is bad.Repair connections (P7/P8) or replace the Base board if necessary.
1471/1472Over current (Warning/Shutdown) — No action is taken by the PCC for code 1471. Engine will shut down for code 1472.Refer to code 1444.Refer to code 1444.
CODE 197/235LOW COOLANT LEVEL (WARNING/SHUTDOWN)
CODE 427CAN DATALINK LOST MESSAGES (WARNING)
CODE 441LOW BATTERY VOLTAGE (WARNING)
CODE 442HIGH BATTERY VOLTAGE (WARNING)
CODE 781CAN DATALINK FAILED (SHUTDOWN)
CODE 1245CAN ENGINE SHUTDOWN (SHUTDOWN)
CODE 1311, 1312, 1317, 1318Customer input (WARNING/shutdown)
CODE 1438FAIL TO CRANK (SHUTDOWN)
CODE 1442WEAK BATTERY (WARNING)
CODE 1443BATTERY FAILED (SHUTDOWN)
CODE 1444KW OVERLOAD (WARNING)
CODE 1445SHORT CIRCUIT (SHUTDOWN)
CODE 1446HIGH AC VOLTAGE (SHUTDOWN)
CODE 1447LOW AC VOLTAGE (SHUTDOWN)
CODE 1448UNDER FREQUENCY (SHUTDOWN)
CODE 1449OVER FREQUENCY (warning)
CODE 1471/1472OVER CURRENT (WARNING/SHUTDOWN)
121Speed Signal Lost
359Fail to Start
1123Shutdown After Battle Short
1131Battle Short Active
1311Customer Inputs #1
1312Customer Inputs #2
1317Customer Inputs #3
1318Customer Inputs #4
1416Fail to Shutdown
1435Low Coolant Temperature

Symptoms & remedies

SymptomCauseRemedy
Engine does not crank in manual mode (no fault message) — Engine will not startNo power supplied to control. (Control Alive indicator on Base board is not flashing.)Poor battery cable connections. Clean the battery cable terminals and tighten all connections.
Engine does not crank in manual mode (no fault message) — Engine will not startBase board not properly calibrated or corrupt calibration. (Control Alive indicator flashes every 1/2 second.)Confirm that the installed calibration part number matches the serial plate information. Re-enter calibration file if necessary. (When properly installed, Control Alive indicator flashes every second.)
Engine does not crank in manual mode (no fault message) — Engine will not startThe Emergency Stop switch or wiring is defective.With Emergency Stop push button not activated, remove connector P1 and check for continuity between P1-1 (ESTOP-NC-2) and P1-2 (ESTOP-NC-1). (If circuit is open, the control will detect a local E-Stop condition but will not display the E-Stop condition.) If circuit is open, isolate to Emergency Stop switch and wiring. If there is continuity, go to next step.
Engine does not crank in manual mode (no fault message) — Engine will not startThe Manual input is not getting from the Manual select switch (S12) to the Base board indicating that S12, Base board or the harness is bad.With S12 in Manual, remove connector P1 from the Base board and check for continuity from P1-6 (MAN) to P1-8 (GND). If no continuity, isolate to switch and wiring. If there is continuity, go to next step.
Engine does not crank in manual mode (no fault message) — Engine will not startThe Manual Run/Stop button, harness or the Base board is bad.Remove connector P3 from the Base board and check for continuity from P3-9 (MAN RUN/STOP) to P3-10 (GND). If no continuity when pressing the Manual Run/Stop button, replace front membrane panel. If there is continuity (200 ohms or less), the Base board is bad.
Engine does not crank in remote mode (no fault message) — Engine will not start in remote mode, but starts in manual modeThe remote start switch or customer wiring is faulty.Reset the control. Attempt to start, and check for ground at TB1-1. If ground level is not present, isolate to the remote switch or customer wiring. Repair as necessary. If ground is present, go to next step.
Engine does not crank in remote mode (no fault message) — Engine will not start in remote mode, but starts in manual modeThe Auto mode input is not getting from the Auto select switch (S12) to the Base board indicating that S12, Base board or the harness is bad.With S12 in Auto, remove connector P1 from the Base board and check for continuity from P1-5 (AUTO) to P1-8 (GND). If no continuity, isolate to switch or wiring harness. If there is continuity, the Base board is bad.
CUSTOMER INPUT #1 − #4 — Lamp: Warning/Shutdown or none for status message. The nature of the fault is an optional customer selection. Example inputs: Low Fuel Day Tank, Water In Fuel, Ground Fault, Low Starting Hydraulic Pressure, Low Starting Air Pressure, etc.Each of the fault functions can be programmed (using service tool), as follows: Enable/disable input (Default: enable); Status, Warning or Shutdown (Default: #1−None, #2 thru #4−Warning); Active closed or open (Default: closed [ground]); Change display name using up to 19 characters (Default: #1− Customer Fault 1, #2−Ground Fault, #3−Low Fuel, #4−Rupture Basin Fault).
Customer input (Warning/Shutdown) — Status, warning or shutdown.If there is no actual fault, the problem may be an external wiring problem, active input (closed or open) selection is incorrect.Disconnect the signal lead from TB1 and reset the control. CUST_IN1 - TB1-4; CUST_IN2 - TB1-5; CUST_IN3 - TB1-6; CUST_IN4 - TB1-7. If the message drops out, the external wiring has a short or open circuit, or the active input selection (closed/open) is not correct for customer input (use service tool to check selection).

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Cross-brand guides for these symptoms

Common questions

Cummins/Onan DSHAD: Low battery voltage (Warning) — PCC voltage supply approaching level at which unpredictable operation may occur — what causes it?

Documented causes: Weak or discharged battery.; Low electrolyte level in battery.; Battery connections loose or dirty.; Incorrect battery voltage setup.. See the table for the matching fixes.

Cummins/Onan DSHAD: Low AC voltage (Shutdown) — Engine will shut down — what causes it?

Documented causes: Fault simulation was enabled with InPower.; Fault threshold is not set correctly with InPower.; Overload.; Improper connections have been made at the generator output terminals.. See the table for the matching fixes.

Cummins/Onan DSHAD: Fail to crank (Shutdown) — Engine will not start — what causes it?

Documented causes: Starter is bad.; Base board is bad or fuse F3 on the Base board may be open.; Start Pilot Relay K4 or starter circuitry could be bad.; Starter Relay K3 or starter circuitry could be bad.. See the table for the matching fixes.