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Kohler — Firmware Update Procedure

Maintenance · Controller / device firmware

From a Kohler service manual covering: 11EKOZD, 5EFKOD, 9EFKOZD. Check it applies to your exact model before use.

Applies to: Kohler 11EKOZD, Kohler 5EFKOD, Kohler 9EFKOZD

Before you start

  • Do not attempt to update firmware on RSA II remote serial annunciators with version 1.0 firmware.
  • The Decision-Maker 550 and 6000 controllers require Program Loader software to update firmware (see TT-1285).

Procedure

  1. Download the new firmware file from the Service Support page, software section, on KPRC. Save it on your PC and note the file location.
  2. Use a USB cable to connect the device to a USB port on your PC.
  3. Start SiteTech (Start>Programs>Kohler SiteTech).
  4. Wait for the program to recognize the connected device.
  5. Click on Update Firmware near the top of the screen.
  6. Click Browse and navigate to the directory where the firmware file is stored and click Open.
  7. Verify the current version number, new version number, and file name; click Update Firmware.
  8. When the message Firmware Updated Successfully appears, click Close.
  9. For RDC2, DC2, or VSC with a blank display: disconnect the USB cable, disconnect the starting battery negative lead first, wait 1 minute, then reconnect the battery negative lead last.

Tools required

Tool links are Amazon searches (affiliate links); manufacturer special tools may only be available from a dealer.

Specs & values

  • Firmware files have the extension .bin (for example DEC3000_v1.1.bin)
  • Version number format: [Major].[Minor].[Build], for example 2.3.179

Full service-parts list: Kohler 11EKOZD →, Kohler 5EFKOD →, Kohler 9EFKOZD →

Source: Kohler service manual. Steps and values are as documented; always cross-check against the official manual and any later revisions for your exact serial number before servicing.

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