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Microprocessor Regulated Controller

The Microprocessor Regulated is a generator-set controller. It is used on generator sets from Cummins/Onan, including the 3.3KY, 3.6 KY, 3.6KY and 3.6MKY.

8
Generator sets
Cummins/Onan
Brand
3–4000 kW
Power range
Gasoline
Fuel

Engines paired with this controller

2

Troubleshooting

60

Fault codes

CodeMeaningCauseRemedy
12OVERVOLTAGE FAULT—CODE NO. 12See an authorized Onan dealer.
12Over VoltageA. Contact Local Dealer or Distributor
12Overvoltage
13UNDERVOLTAGE FAULT—CODE NO. 13Reduce the number of connected appliances, especially when air conditioners and battery chargers are running.
13Under VoltageA. Reduce Load Reduce the number of connected appliances, especially air conditioners and battery chargers. (Review load management in Loading the Generator Set.)
13Undervoltage
14OVERFREQUENCY FAULT—CODE NO. 14See an authorized Onan dealer.
14Over FrequencyA. Contact Local Dealer or Distributor
14Overfrequency
15UNDERFREQUENCY FAULT—CODE NO. 15Reduce the number of connected appliances, especially when air conditioners and battery chargers are running.
15Under FrequencyA. Reduce Load Reduce the number of connected appliances, especially air conditioners.
15Underfrequency
27VOLTAGE SENSE FAULT—CODE NO. 27See an authorized Onan dealer.
27Voltage Sense Lost
29HIGH BATTERY VOLTAGE FAULT—CODE NO. 291. Check battery bank connections and reconnect if necessary so that the 12 volt batteries serving the genset are connected in parallel (12 v
29High Battery Voltage
3SERVICE CHECK FAULT—CODE NO. 3Check the second-level fault code by pressing STOP once. The second-level fault code will have two-digits. The faults are listed in numerical order in this table.
3Service CheckSee second-level fault code.
3Service Check Fault
32Low Cranking Speed Sense
33Fault Code 33
35Control Card Failure
36Genset Stopped Without Fault Condition
38Field Overload (Overvoltage)
4OVERCRANK FAULT—CODE NO. 41. Check and fill the fuel tank, as necessary. (Note: The genset fuel pickup is probably higher than the boat engine pickup.) 2. Prime the engine fuel system by holding the control switch at Stop/Prime for 30 seconds. 3. Open any closed fuel valves. 4. Secure the spark plug lead on the spark plug (Page 20). 5. Replace the spark plug (Page 20). 6. Service the air cleaner (Page 19).
4Over CrankCranking exceeded 30 seconds without engine starting.A. Check Fuel Level 1. If fuel level is low, fill the fuel tank. B. Check LPG Level Check and fill the LPG container, as necessary. C. Check Spark Plug(s) 1. Secure the spark plug lead(s) on the spark plug(s). 2. Replace the spark plug(s). D. Check Air Filter Element Replace the air filter if dirty. E. Replace Engine Oil Replace engine oil with oil of proper viscosity for the ambient temperature. F. Check Fuel Fittings 1. Tighten any fuel fitting if there is a fuel or air leak. 2. Reprime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds. G. Replace Fuel Filter
4Overcrank
41Generator Rotor Fault
42Processor Fault
45Speed Sense Fault
48Field Sense Fault
51Processor Failure
CODE NO. 32LOW CRANKING SPEED FAULT—Cranking speed less than 180 rpm for more than 2 seconds1. Clean and tighten the positive (+) and negative (−) battery cable connections at the battery and at the genset. 2. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations. 3. Replace engine oil with oil of proper viscosity for ambient temperatures (Page 7). (High oil viscosity can slow down cranking speed.)
CODE NO. 35CONTROL CARD FAILURE FAULT—Microprocessor EEPROM error during self-testSee an authorized Onan dealer.
CODE NO. 36ENGINE STOPPED FAULT—Engine stopped without command by controller1. Check and fill the fuel tank, as necessary. (Note: The genset fuel pickup is probably higher than the boat engine pickup.) 2. Secure the spark plug lead on the spark plug (Page 20). 3. Replace the spark plug (Page 20). 4. Service the air cleaner (Page 19). 5. Check for mechanical damage.
CODE NO. 37INVALID GENSET CONFIGURATION FAULT—Genset configuration is preprogrammed at the factorySee an authorized Onan dealer.
CODE NO. 38OVERCURRENT FAULT—Low power factor loads1. Reduce the number of appliances running at the same time, especially those with high motor starting loads such as air conditioners. 2. Have air conditioners and other appliances checked for proper operation. (A locked compressor rotor can cause very low power factor.)
CODE NO. 41GENERATOR ROTOR FAULT—Controller unable to sense field or output voltageSee an authorized Onan dealer.
CODE NO. 42PROCESSOR FAULT—Microprocessor ROM error during self-testSee an authorized Onan dealer.
CODE NO. 43PROCESSOR FAULT—Microprocessor RAM error during self-testSee an authorized Onan dealer.
CODE NO. 45SPEED SENSE FAULT—Controller unable to sense quadrature frequencySee an authorized Onan dealer.
CODE NO. 47IGNITION FAULT—Controller unable to sense ignitionSee an authorized Onan dealer.
CODE NO. 48GENERATOR FIELD SENSE FAULT—Controller unable to sense field voltageSee an authorized Onan dealer.
Code 27Indicates the control is unable to sense output voltage.A. Contact Local Dealer or Distributor
Code 29Indicates that voltage across the battery system is greater than 19 Volts.A. Check Battery 1. Check battery bank connections and reconnect if necessary so that the 12 Volt batteries serving the generator set are connected in parallel (12 Volt) rather than in series (24 Volt). 2. Select a lower battery boost charge rate.
Code 32Indicates that cranking speed is less than 180 RPM for more than 2 seconds.A. Check Battery 1. Clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set. 2. Recharge or replace the battery. Refer to the battery manufacturer's recommendations. B. Replace Engine Oil Replace engine oil with oil of proper viscosity for the ambient temperature. NOTICE: High oil viscosity can slow down cranking speed.
Code 35Indicates that a microprocessor EEPROM error occurred during self test.A. Contact Local Dealer or Distributor
Code 36Indicates that the engine stopped without receiving a command from the control.A. Check Fuel Level 1. If fuel level is low, fill the fuel tank. NOTICE: The generator set fuel pickup tube could be higher up in the fuel tank than the vehicle engine pickup. 2. Prime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds. B. Check LPG Level Check and fill the LPG container, as necessary. NOTICE: On cold days, the LPG container may have to be kept at least half full to provide the rate of vaporization necessary to keep up with the generator set fuel demand. C. Check Spark Plug(s) 1. Secure the spark plug lead(s) on the spark plug(s). 2. Replace the spark plug(s).
Code 37Indicates that the frequency/RPM ratio is wrong.A. Contact Local Dealer or Distributor
Code 38Indicates low power factor loads.A. Reduce Load Reduce the number of connected appliances, especially air conditioners and battery chargers. (Review load management in Loading the Generator Set.) B. Check Appliances for Proper Operation Have air conditioners and other appliances checked for proper operation.
Code 41Indicates control is unable to sense field or output voltage.A. Contact Local Dealer or Distributor
Code 42Indicates that a microprocessor ROM error occurred during self test.A. Contact Local Dealer or Distributor
Code 43Indicates that a microprocessor RAM error occurred during self test.A. Contact Local Dealer or Distributor
Code 45Indicates the control is unable to sense quadrature frequency.A. Contact Local Dealer or Distributor
Code 47Indicates the control is unable to sense ignition.A. Contact Local Dealer or Distributor
Code 48Indicates the control is unable to sense field voltage.A. Contact Local Dealer or Distributor
NO. 38OVERCURRENT FAULT—CODE NO. 38 (Low power factor loads)1. Reduce the number of appliances running at the same time, especially those with high motor starting loads such as air conditioners. 2. Have air conditioners and other appliances checked for proper operation. (A locked compressor rotor can cause very low power factor.)
NO. 41GENERATOR ROTOR FAULT—CODE NO. 41 (Controller unable to sense field or output voltage)See an authorized Onan dealer.
NO. 42PROCESSOR FAULT—CODE NO. 42 (Microprocessor ROM error during self-test)See an authorized Onan dealer.
NO. 43PROCESSOR FAULT—CODE NO. 43 (Microprocessor RAM error during self-test)See an authorized Onan dealer.

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.