Generac EcoGen 6kW Generator troubleshooting: 8 fault codes and symptom-cause-remedy entries from the manufacturer's own service documentation.
Generac EcoGen 6kW Generator — full specs, parts & maintenance.
| Symptom | Cause | Remedy |
|---|---|---|
| Display Reads: Press ENTER to begin the activation process. | If ESCAPE is pressed instead of ENTER, your generator will only run in manual mode and NOT ACTIVATED will be displayed. You will need to reconnect the battery and begin with Step 1. | |
| Display Reads: What happens if “Wrong Passcode Try Again” appears? | Reenter the activation code. If a second attempt is unsuccessful, check the number against the code given on activategen.com. If it is correct and the generator will not accept it, contact 1-888-9ACTIVATE (922-8482). | |
| The engine will not crank. | 1. Fuse blown. 2. Loose, corroded or defective battery cables. 3. Defective starter motor. 4. Dead Battery. | 1. Correct short circuit condition, replace 7.5A fuse in generator control panel. 2. Tighten, clean or replace as necessary. 3. * 4. Charge or replace battery. |
| The engine cranks but will not start. | 1. Out of fuel. 2. Defective fuel solenoid (FS). 3. Open #14 wire from engine control board. 4. Fouled spark plug(s). | 1. Replenish fuel/Turn on fuel valve. 2. * 3. * 4. Clean, re-gap or replace plug(s). |
| The engine starts hard and runs rough. | 1. Air cleaner plugged or damaged. 2. Fouled spark plug(s). 3. Fuel pressure incorrect. | 1. Check, replace air cleaner. 2. Clean, re-gap or replace plug(s). 3. Confirm fuel pressure to regulator is 10-12” water column (0.36-0.43 psi) for LP. |
| The AUTO/OFF/MANUAL switch is set to OFF, but the engine continues to run. | 1. Defective switch. 2. AUTO/OFF/MANUAL switch wired incorrectly. 3. Defective control board. | 1. * 2. * 3. * |
| There is no AC output from the generator. | 1. Main line circuit breaker is in OFF (or OPEN) position. 2. Generator internal failure. | 1. Reset circuit breaker to ON (or CLOSED). 2. * |
| Unit consumes large amounts of oil. | 1. Engine over filled with oil. 2. Improper type or viscosity of oil. 3. Damaged gasket, seal or hose. 4. Engine breather defective. | 1. Adjust oil to proper level. 2. See 'Engine Oil Recommendations'. 3. Check for oil leaks. 4. * |
Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.
Documented causes: 1. Fuse blown. 2. Loose, corroded or defective battery cables. 3. Defective starter motor. 4. Dead Battery.. See the table for the matching fixes.
Documented causes: 1. Out of fuel. 2. Defective fuel solenoid (FS). 3. Open #14 wire from engine control board. 4. Fouled spark plug(s).. See the table for the matching fixes.
Documented causes: 1. Air cleaner plugged or damaged. 2. Fouled spark plug(s). 3. Fuel pressure incorrect.. See the table for the matching fixes.