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Cummins/Onan GGKD Troubleshooting

Cummins/Onan GGKD troubleshooting: 47 fault codes and 6 symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan GGKD — full specs, parts & maintenance.

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Troubleshooting

53

Fault codes

CodeMeaningCauseRemedy
101IDLE MODE — Engine continues to operate at reduced RPMIndicates that the engine is operating in idle mode. When the set is operating in the RUN mode, grounding the engine idle input causes generator build-up to be inhibited and the engine to be governed at 800 RPMWhen ground is removed from this input, the set returns to normal speed and voltage. When the engine idle function is enabled, the control automatically sets lower oil pressure warning and shutdown trip points to reflect the lower operating speed. When the engine idle function is removed and the set reverts to normal operating speed, the control automatically resets oil pressure warning and shutdown trip points to the normal settings
102EMERGENCY STOP — Engine shuts down and will not crankIndicates local or remote Emergency StopTo reset the local Emergency Stop button: Pull the button out or turn the switch clockwise (button with arrow). Move the Run/Off/Auto switch to Off. Press the Reset switch. Select Run or Auto, as required
200LOW OIL PRESSUREIndicates engine oil pressure has dropped to an unacceptable levelIf generator is powering critical loads and cannot be shut down, wait until next shutdown period then follow 201 Low Oil Pressure procedure. If engine can be stopped, follow 201 procedure. To check oil pressure, access Oil Pressure menu prior to clearing the fault
201LOW OIL PRESSUREIndicates engine oil pressure has dropped below the shutdown trip pointCheck oil level, lines and filters. If oil system is OK but oil level is low, replenish. Reset control and restart. Oil pressure limits are listed in Table 4-3. Contact an authorized service center
204OIL PRESS SENDERIndicates that the engine oil pressure sender is not functioning correctlyCheck that the engine oil pressure sender is properly connected. Contact an authorized service center
210LOW COOLANT TEMP — Set is in standby mode but is not operating. Warning occurs when engine coolant temperature is 70° F (21° C) or lower. NOTE: In applications where the ambient temperature falls below 40°F (4°C), Low Engine Temp may be indicated even though the coolant heaters are operatingIndicates engine coolant heater is not operating or is not circulating coolantCheck for the following conditions: a. Coolant heater not connected to power supply. Check for blown fuse or disconnected heater cord and correct as required. b. Check for low coolant level and replenish if required. Look for possible coolant leakage points and repair as required. c. Contact an authorized service center if none of the above
211HIGH COOLANT TEMPIndicates engine has begun to overheat and coolant temperature has risen to an unacceptable level: 202° F (94° C) – standby or primeIf generator is powering non-critical and critical loads and cannot be shut down, use the following: a. Reduce load if possible by turning off non-critical loads. b. Check air inlets and outlets and remove any obstructions to airflow. If engine can be stopped, follow the next procedure. To check coolant temperature, access Coolant Temp menu prior to clearing the fault
212HIGH COOLANT TEMPIndicates engine has overheated (coolant temperature has risen above the shutdown trip point: 212° F (100° C) – standby or prime or the coolant level is lowAllow engine to cool down completely before proceeding with the following checks: a. Check coolant level and replenish if low. Look for coolant leakage and repair if necessary. b. Check for obstructions to cooling airflow and correct as necessary. c. Check fan belt and repair or tighten if necessary. d. Reset control and restart after locating and correcting problem. Contact an authorized service center if none of the above
213ENG COOLANT SENDERIndicates that the resistance of the coolant temperature sender is out of rangeContact an authorized service center
214LOW COOLANT LVLIndicates engine coolant level has fallen below the trip pointAllow engine to cool down completely before proceeding. a. Check coolant level and replenish if low. Look for possible coolant leakage points and repair if necessary. b. Reset control and restart after locating and correcting problem. Contact an authorized service center. LOW COOLANT LVL Shutdown will not occur if generator set is in Idle mode (low coolant warning only)
215LOW COOLANT LVLIndicates engine coolant level has fallen below the trip pointAllow engine to cool down completely before proceeding. a. Check coolant level and replenish if low. Look for possible coolant leakage points and repair if necessary. b. Reset control and restart after locating and correcting problem. Contact an authorized service center. LOW COOLANT LVL Shutdown will not occur if generator set is in Idle mode (low coolant warning only)
220MAG PICKUPIndicates mag pickup speed indication is not being sensed or does not match generator set output frequencyA. Restart and check RPM on the digital display. b. Contact an authorized service center
221FAIL TO CRANK — Engine will not crankIndicates possible fault with control or starting systemCheck for the following conditions: a. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. b. Discharged or defective battery. Recharge or replace the battery. c. Contact an authorized service center for service of starter and starting system
222OVERCRANK — Engine stops crankingIndicates possible fuel system/ignition problemA. No fuel: check for closed shutoff valve, empty propane supply tank. For natural gas fueled sets, check with the gas utility. b. Check for dirty fuel filter and replace if necessary. c. Check for dirty or plugged air filter and replace if necessary. d. Secure the spark plug leads on the spark plugs and ignition coils. e. Replace spark plugs. d. Reset the control and restart after correcting the problem. Contact an authorized service center if none of the above
223OVERSPEED — Engine runs and then shuts downIndicates engine has exceeded normal operating speed. (2070 rpm @ 60 Hz; 1800 rpm @ 50 Hz)Contact an authorized service center
230LOW DC VOLTAGEIndicates battery voltage is below 10 VDCA. Discharged or defective battery. Check the battery charger fuse. Recharge or replace the battery. b. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. c. Contact an authorized service center if none of the above
231HIGH DC VOLTAGEIndicates battery voltage exceeds 16 VDCContact an authorized service center
232WEAK BATTERYIndicates battery voltage drops below 60% of nominal for two seconds, during starting. Discharged or defective batterySee Warning message 230, LOW DC VOLTAGE
240LOW FUEL DAYWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection
241LOW FUELWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection
250EEPROM ERRORIndicates PCC memory error. Data corruption of critical operating parametersContact an authorized service center
251EEPROM ERRORIndicates PCC memory error. Data corruption of noncritical operating parametersContact an authorized service center
252EEPROM ERRORIndicates PCC memory error. Data corruption of noncritical operating parametersContact an authorized service center
260CUSTOMER FAULT 1 — ShutdownWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Shutdown lamp, a shutdown response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
261GROUND FAULT — ShutdownWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Shutdown lamp, a shutdown response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
262DAY TANK — ShutdownWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Shutdown lamp, a shutdown response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
263HIGH GEN TEMP — ShutdownWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Shutdown lamp, a shutdown response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
260CUSTOMER FAULT 1 — WarningWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Warning lamp, a warning response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
261GROUND FAULT — WarningWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Warning lamp, a warning response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
262DAY TANK — WarningWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Warning lamp, a warning response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
263HIGH GEN TEMP — WarningWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Warning lamp, a warning response has been preselectedContact an authorized service center. Note: Customer fault messages are editable. The message displayed for the code shown (260 thru 263) may have been edited and may not appear as shown in this table
301HIGH AC VOLTAGEIndicates that one or more of the phase voltages has exceeded 130% of nominal, or has exceeded 110% of nominal for 10 secondsContact an authorized service center
303LOW AC VOLTAGEIndicates that one or more of the phase voltages has dropped below 85% of nominal for 10 secondsContact an authorized service center
313UNDER FREQUENCYIndicates that engine speed has dropped below 90% of nominal for 10 seconds. NOTE: Five seconds before shutdown, a Load Dump signal is initiatedContact an authorized service center
320OVERCURRENTIndicates that generator output current has exceeded 110% of rated for 60 secondsContact an authorized service center
321OVERCURRENTIndicates that generator output current has exceeded 110% of rated, and that a PCC time/current calculation has initiated an overcurrent shutdownContact an authorized service center
322SHORT CIRCUITIndicates that generator output current has exceeded 175% of ratedContact an authorized service center
330OVERLOADIndicates that three-phase power output exceeds 105% of standby (or 115% of prime) rating. After five seconds, the Load Dump output is activated. After 60 seconds, the OVERLOAD warning is activatedContact an authorized service center
335REVERSE POWERIndicates improper CT or PT phasing. (Non-parallel units only.)Contact an authorized service center
301Shutdown lamp lights. MESSAGE: HIGH AC VOLTAGEContact an authorized service center.
303Shutdown lamp lights. MESSAGE: LOW AC VOLTAGEContact an authorized service center.
313Shutdown lamp lights. MESSAGE: UNDER FREQUENCYContact an authorized service center.
320Warning lamp lights. MESSAGE: OVERCURRENTContact an authorized service center.
321Shutdown lamp lights. MESSAGE: OVERCURRENTContact an authorized service center.
322Shutdown lamp lights. MESSAGE: SHORT CIRCUITContact an authorized service center.
330Warning lamp lights. MESSAGE: OVERLOADContact an authorized service center.
335Shutdown lamp lights. MESSAGE: REVERSE POWERContact an authorized service center.

Symptoms & remedies

SymptomCauseRemedy
Control does not power up when the Run/Off/Auto switch is set to Run or the Self Test switch is pressedThere is no DC power to the controlCheck for battery disconnected, discharged, or improperly connected. Contact an authorized service center
Warning, Shutdown, and Non-Automatic lamps are not lit. Digital display shows main menu or selected menuIndicates all engine systems are normalNo corrective action required
Non-Automatic lamp flashesIndicates Run/Off/Auto switch is not in the Auto position. This will prevent automatic starting if an automatic transfer switch is usedMove the Run/Off/Auto switch to the Auto position for automatic operation
Engine starts from generator control panel but will not start automatically or from a remote panel. (Note: The Run/Off/Auto switch must be in the Auto position for automatic or remote starting)Check the control wiring between the remote switch and the PCC. Contact an authorized service center
No AC output voltageContact an authorized service center
Shutdown or Warning lamp lights.Indicates engine coolant level has fallen below the trip point. Allow engine to cool down completely before proceeding. a. Check coolant level and replenish if low. Look for possible coolant leakage points and repair if necessary. b. Reset control and restart after locating and correcting problem. Contact an authorized service center.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Cross-brand guides for these symptoms

Common questions

Cummins/Onan GGKD: EEPROM ERROR — what causes it?

Documented causes: Indicates PCC memory error. Data corruption of critical operating parameters; Indicates PCC memory error. Data corruption of noncritical operating parameters. See the table for the matching fixes.

Cummins/Onan GGKD: LOW OIL PRESSURE — what causes it?

Documented causes: Indicates engine oil pressure has dropped to an unacceptable level; Indicates engine oil pressure has dropped below the shutdown trip point. See the table for the matching fixes.

Cummins/Onan GGKD: HIGH COOLANT TEMP — what causes it?

Documented causes: Indicates engine has begun to overheat and coolant temperature has risen to an unacceptable level: 202° F (94° C) – standby or prime; Indicates engine has overheated (coolant temperature has risen above the shutdown trip point: 212° F (100° C) – standby or prime or the coolant level is low. See the table for the matching fixes.