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Cummins/Onan DFAC Troubleshooting

Cummins/Onan DFAC troubleshooting: 77 fault codes and symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan DFAC — full specs, parts & maintenance.

All Cummins/Onan fault codes →

Troubleshooting

77

Fault codes

CodeMeaningCauseRemedy
221Shutdown lamp lights. Engine will not crank.Indicates possible fault with control or starting system. Check for the following conditions: a. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. b. Discharged or defective battery. Recharge or replace the battery. c. Contact an authorized service center for service of starter and start- ing system.
222Shutdown lamp lights. Engine stops cranking.A. Check for empty fuel tank, fuel leaks, or plugged fuel lines and correct as required. b. Check for dirty fuel filter and replace if necessary. c. Check for dirty or plugged air filter and replace if necessary. d. Reset the control and restart after correcting the problem. Contact an authorized service center if none of the above.
223Shutdown lamp lights. Engine runs and then shuts down.Indicates engine has exceeded normal operating speed. (2070 rpm @ 60 hz; 1800 rpm @ 50 hz) Contact an authorized service center.
230Warning lamp lights. MESSAGE: LOW DC VOLTAGEA. Discharged or defective battery. Check the battery charger fuse. Recharge or replace the battery. b. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. c. Contact an authorized service center if none of the above.
231Warning lamp lights. MESSAGE: HIGH DC VOLTAGEContact an authorized service center.
232Warning lamp lights. MESSAGE: WEAK BATTERYDischarged or defective battery. See Warning message 230, LOW DC VOLTAGE.
240Warning lamp lights. MESSAGE: LOW FUEL DAYCheck fuel supply and replenish as required.
241Warning lamp lights. MESSAGE: LOW FUELCheck fuel supply and replenish as required.
250Shutdown lamp lights. MESSAGE: EEPROM ERRORIndicates PCC memory error. Data corruption of critical operating parameters. Contact an authorized service center.
301Shutdown lamp lights. MESSAGE: HIGH AC VOLTAGEIndicates that one or more of the phase voltages has exceeded 130% of nominal, or has exceeded 110% of nominal for 10 seconds. Contact an authorized service center.
303Shutdown lamp lights. MESSAGE: LOW AC VOLTAGEIndicates that one or more of the phase voltages has dropped below 85% of nominal for 10 seconds. Contact an authorized service center.
313Shutdown lamp lights. MESSAGE: UNDER FREQUENCYIndicates that engine speed has dropped below 90% of nominal for 10 seconds. NOTE: Five seconds before shutdown, a Load Dump signal is initiated. Contact an authorized service center.
320Warning lamp lights. MESSAGE: OVERCURRENTIndicates that generator output current has exceeded 110% of rated for 60 seconds. Contact an authorized service center.
321Shutdown lamp lights. MESSAGE: OVERCURRENTIndicates that generator output current has exceeded 110% of rated, and that a PCC time/current calculation has initiated an overcurrent shutdown. Contact an authorized service center.
121Speed Signal Lost
135Oil Pressure Sensor High
141Oil Pressure Sensor Low
143Pre-Low Oil Pressure Sensor
144Coolant Temperature Sensor High
145Coolant Temperature Sensor Low
146Pre-High Cool Temp
151High Coolant Temp
197Low Coolant Level
234Overspeed
235Low Coolant Level
359Fail to Start
415Low Oil Pressure
441Low Battery Voltage
442High Battery Voltage
1123Shutdown After Battle Short
1124Delayed Shutdown
1131Battle Short Active
1244Engine Normal Shutdown
1311Customer Inputs #1
1312Customer Inputs #2
1317Customer Inputs #3
1318Customer Inputs #4
1334Crit Scaler OR
1335Non-Crit Scaler OR
1416Fail to Shutdown
1417Power Down Failure
1433Emergency Stop
1434Remote Emergency Stop
1435Low Coolant Temperature
1438Fail to Crank
1442Weak Battery
1443Battery Failed
1444KW Overload
1445Short Circuit
1446High AC Voltage
1447Low AC Voltage
1448Under Frequency
1449Over Frequency
1461Loss of Field
1466Modem Failure
1468Network Error
1469Speed/Hz Match
1471Over Current
1472Over Current
2335Excitation Fault
2336Memory Error
2341High Control Temperature
2342Too Long in Idle
2967Governor Fault
2968AVR Fault
2969LON Failure
2972Field Overload

Symptoms & remedies

SymptomCauseRemedy
Warning lamp lights. MESSAGE: EEPROM ERRORIndicates PCC memory error. Data corruption of noncritical operating parameters. Contact an authorized service center.
Shutdown lamp lights. MESSAGE: CUSTOMER FAULT 1 or GROUND FAULT or RUPTURE BASIN or HIGH GEN TEMPWhen any one of these customer defined inputs is closed to ground, the corresponding fault message is displayed. The nature of the fault is an optional customer selection. These fault functions can be programmed to initiate a shutdown or a warning. As indicated by the Shutdown lamp, a shutdown response has been preselected. Contact an authorized service center.
Shutdown lamp lights.MESSAGE: EMERGENCY STOP 102 − SHUTDOWN Engine shuts down and will not crank. Indicates local or remote Emergency Stop. To reset the local Emergency Stop button : Pull the button out or turn the switch clockwise (button with arrow) and allow it to pop out. Move the Run/Off/Auto switch to Off. Press the Reset switch. Select Run or Auto, as required.
PCC continuously monitors engine sensors for abnormal conditions such as low oil pressure and high coolant temperature.If any of these conditions occur, the PCC will light a yellow Warning lamp or a red Shutdown lamp and display a message on the digital display panel.
Shutdown fault (red Shutdown lamp) occurs.The PCC will stop the engine and close a set of contacts that can be wired to trip a circuit breaker. The operator can restart the set after making adjustments or corrections.
Warning Status Indicator: This yellow lamp is lit whenever the control detects a warning condition.After the condition is corrected, warning indicators can be reset by pressing the Reset switch. In auto mode, warning indicators can also be reset by cycling the remote reset input after the condition is corrected.
Shutdown Status Indicator: This red lamp is lit whenever the control detects a shutdown condition.After the condition is corrected, shutdown indicators can be reset by turning the Run/Off/Auto switch to the Off position and pressing the Reset switch. In auto mode, shutdown faults can be reset by removing the remote start input and then cycling the remote reset input.
Emergency Stop shutdown status (Code 102) occurs.This status can only be reset at the PCC front panel.
Excessive Axial alignment will cause more generator vibration than Angular misalignment.Axial misalignment is the result of the generator shaft axis not aligning with engine crankshaft axis. The tolerances in the bolted flywheel and drive disc connection may add up to displace the generator axially relative to the crankshaft axis.
If the assembly is allowed to run under these conditions, the discs must flex in alternate directions twice for each engine revolution. It is important to minimize the amount of disc flexing since, if it is excessive, the drive disc will crack.Angular misalignment is the result of the generator bearing center axis not aligning with axis of the engine crankshaft. This condition creates an angle between the generator shaft axis and the crankshaft axis. The cause of this type of misalignment is usually shimming error.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan DFAC: Shutdown lamp lights. Engine will not crank — what causes it?

Documented causes: Indicates possible fault with control or starting system. Check for the following conditions: a. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. b. Discharged or defective battery. Recharge or replace the battery. c. Contact an authorized service center for service of starter and start- ing system.. See the table for the matching fixes.

Cummins/Onan DFAC: Excessive Axial alignment will cause more generator vibration than Angular misalignment — what causes it?

Documented causes: Axial misalignment is the result of the generator shaft axis not aligning with engine crankshaft axis. The tolerances in the bolted flywheel and drive disc connection may add up to displace the generator axially relative to the crankshaft axis.. See the table for the matching fixes.

Cummins/Onan DFAC: If the assembly is allowed to run under these conditions, the discs must flex in alternate directions twice for each engine revolution. It is important to minimize the amount of disc flexing since, if it is excessive, the drive disc will crack — what causes it?

Documented causes: Angular misalignment is the result of the generator bearing center axis not aligning with axis of the engine crankshaft. This condition creates an angle between the generator shaft axis and the crankshaft axis. The cause of this type of misalignment is usually shimming error.. See the table for the matching fixes.