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Cummins/Onan 4KY Troubleshooting

Cummins/Onan 4KY troubleshooting: 42 fault codes and symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan 4KY — full specs, parts & maintenance.

All Cummins/Onan fault codes →

Troubleshooting

42

Fault codes

CodeMeaningRemedy
STATUS INDICATOR LIGHT DEADFaulty connections, no battery voltage1. Try the genset Start Switch if the remote Start Switch does not work, and vice versa. 2. Clean and tighten the positive (+) and negative (−) battery cable connections at the battery, vehicle frame and genset. 3. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations.
NO. 38OVERCURRENT FAULT—CODE NO. 38 (Low power factor loads)1. Reduce the number of appliances running at the same time, especially those with high motor starting loads such as air conditioners. 2. Have air conditioners and other appliances checked for proper operation. (A locked compressor rotor can cause very low power factor.)
NO. 41GENERATOR ROTOR FAULT—CODE NO. 41 (Controller unable to sense field or output voltage)See an authorized Onan dealer.
NO. 42PROCESSOR FAULT—CODE NO. 42 (Microprocessor ROM error during self-test)See an authorized Onan dealer.
NO. 43PROCESSOR FAULT—CODE NO. 43 (Microprocessor RAM error during self-test)See an authorized Onan dealer.
NO. 45SPEED SENSE FAULT—CODE NO. 45 (Controller unable to sense quadrature frequency)See an authorized Onan dealer.
NO. 47IGNITION FAULT—CODE NO. 47 (Controller unable to sense ignition)See an authorized Onan dealer.
NO. 48GENERATOR FIELD SENSE FAULT—CODE NO. 48 (Controller unable to sense field voltage)See an authorized Onan dealer.
3Service Check Fault
4Overcrank
12Overvoltage
13Undervoltage
14Overfrequency
15Underfrequency
27Voltage Sense Lost
29High Battery Voltage
32Low Cranking Speed Sense
33Fault Code 33
35Control Card Failure
36Genset Stopped Without Fault Condition
38Field Overload (Overvoltage)
41Generator Rotor Fault
42Processor Fault
45Speed Sense Fault
48Field Sense Fault
51Processor Failure
CODE NO. 38OVERCURRENT FAULT—Low power factor loads1. Reduce the number of appliances running at the same time, especially those with high motor starting loads such as air conditioners. 2. Have air conditioners and other appliances checked for proper operation. (A locked compressor rotor can cause very low power factor.)
CODE NO. 41GENERATOR ROTOR FAULT—Controller unable to sense field or output voltageSee an authorized Onan dealer.
CODE NO. 42PROCESSOR FAULT—Microprocessor ROM error during self-testSee an authorized Onan dealer.
CODE NO. 43PROCESSOR FAULT—Microprocessor RAM error during self-testSee an authorized Onan dealer.
CODE NO. 45SPEED SENSE FAULT—Controller unable to sense quadrature frequencySee an authorized Onan dealer.
CODE NO. 47IGNITION FAULT—Controller unable to sense ignitionSee an authorized Onan dealer.
CODE NO. 48GENERATOR FIELD SENSE FAULT—Controller unable to sense field voltageSee an authorized Onan dealer.

Symptoms & remedies

SymptomCauseRemedy
Generator output connections must be made by a qualified electricianMake generator output connections only by a qualified electrician in accordance with applicable codes.
The genset must not be connected to the public utility or any other source of electrical power.Do not connect the genset to the public utility or any other source of electrical power. Use an approved switching device to prevent interconnections.
Generator sets use substances that can cause health risksUse appropriate personal protective equipment when exposed to fuel, oil, coolant, wet batteries, grease, cleaning agents, or other substances. Use proper containers for transport, storage, and disposal of waste substances. Follow local regulations.
STARTING BATTERIES RUN DOWN(Marginal batteries, connections, or charging system or, parasitic loads)1. Clean and tighten the positive (+) and negative (−) battery cable connections at the battery, vehicle frame and genset. 2. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations. 3. Have a battery charging system installed or serviced in the vehicle.
STARTER ENGAGES-DISENGAGES(Cranking voltage dips below 6 volts—low battery charge, poor connections, long cables)1. Have the vehicle propulsion engine running while trying to start the genset—the battery charging alternator may be able to maintain starting voltage high enough to get the genset started. 2. Clean and tighten the positive (+) and negative (−) battery cable connections at the battery, vehicle frame and genset. 3. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations. 4. Increase battery cable size or run parallel cables.
STATUS INDICATOR LIGHT GOES OUT WHILE CRANKING—NO START(Internal short circuit caused automatic-reset circuit protective device to trip)Try starting again. See an authorized Onan dealer if the status indicator light flashes and then goes out again without the engine starting.
NO POWER—GENSET RUNNING, STATUS LIGHT ON(Line circuit breaker OFF, or tripped due to short circuit or overload)1. Turn on or reset the line circuit breaker on the genset (Page 2-3). 2. Turn on or reset the line circuit breakers on the main distribution panel in the vehicle.
Cranking voltage dips below 6 voltsLow battery charge, poor connections, long cablesHave the vehicle propulsion engine running while trying to start the genset—the battery charging alternator may be able to maintain starting voltage high enough to get the genset started. Clean and tighten the positive (+) and negative (−) battery cable connections at the battery, vehicle frame and genset. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations. Increase battery cable size or run parallel cables.
STATUS INDICATOR LIGHT DEAD (Faulty connections, no battery voltage)1. Try the genset Start Switch if the remote Start Switch does not work, and vice versa. 2. Clean and tighten the positive (+) and negative (−) battery cable connections at the battery, vehicle frame and genset. 3. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan 4KY: STARTING BATTERIES RUN DOWN — what causes it?

Documented causes: (Marginal batteries, connections, or charging system or, parasitic loads). See the table for the matching fixes.

Cummins/Onan 4KY: STARTER ENGAGES-DISENGAGES — what causes it?

Documented causes: (Cranking voltage dips below 6 volts—low battery charge, poor connections, long cables). See the table for the matching fixes.

Cummins/Onan 4KY: STATUS INDICATOR LIGHT GOES OUT WHILE CRANKING—NO START — what causes it?

Documented causes: (Internal short circuit caused automatic-reset circuit protective device to trip). See the table for the matching fixes.