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Cummins/Onan 4.0 KY Troubleshooting

Cummins/Onan 4.0 KY troubleshooting: 32 fault codes and 33 symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan 4.0 KY — full specs, parts & maintenance.

All Cummins/Onan fault codes →

Troubleshooting

65

Fault codes

CodeMeaningCauseRemedy
3Service Check — 3 flashes indicates a service fault (Code 3 fault); see second-level fault code
4Over Crank — cranking exceeded 30 seconds without engine starting (4 flashes)Cranking exceeded 30 seconds without engine startingCheck fuel level and fill the fuel tank if low; prime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds; check and fill the LPG container as necessary; secure the spark plug lead(s) on the spark plug(s); replace the spark plug(s); replace the air filter if dirty; replace engine oil with oil of proper viscosity for the ambient temperature; tighten any fuel fitting if there is a fuel or air leak and reprime the engine fuel system; replace fuel filter
12Over Voltage — Indicates the control is unable to maintain rated voltageThe control is unable to maintain rated voltageContact Local Dealer or Distributor
13Under Voltage — Indicates the control is unable to maintain rated voltageThe control is unable to maintain rated voltageReduce the number of connected appliances, especially air conditioners and battery chargers (review load management in Loading the Generator Set)
14Over Frequency — Indicates the engine governor is unable to maintain rated frequencyThe engine governor is unable to maintain rated frequencyContact Local Dealer or Distributor
15Under Frequency — Indicates the engine governor is unable to maintain rated frequencyThe engine governor is unable to maintain rated frequencyReduce the number of connected appliances, especially air conditioners and battery chargers (review load management in Loading the Generator Set)
27Voltage Sense — Indicates the control is unable to sense output voltageThe control is unable to sense output voltageContact Local Dealer or Distributor
29High Battery Voltage — Indicates that voltage across the battery system is greater than 19 VoltsVoltage across the battery system is greater than 19 VoltsCheck battery bank connections and reconnect if necessary so that the 12 Volt batteries serving the generator set are connected in parallel (12 Volt) rather than in series (24 Volt); select a lower battery boost charge rate
32Low Cranking Speed — Indicates that cranking speed is less than 180 RPM for more than 2 secondsCranking speed is less than 180 RPM for more than 2 secondsClean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery; replace engine oil with oil of proper viscosity for the ambient temperature
35Control Card Failure — Indicates that a microprocessor EEPROM error occurred during self testA microprocessor EEPROM error occurred during self testContact Local Dealer or Distributor
36Engine Stopped — Indicates that the engine stopped without receiving a command from the controlThe engine stopped without receiving a command from the controlCheck fuel level and fill the fuel tank if low; prime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds; check and fill the LPG container as necessary; secure the spark plug lead(s) on the spark plug(s); replace the spark plug(s); replace the air filter if dirty; check for mechanical damage
37Invalid Generator Set Configuration — Indicates that the frequency/RPM ratio is wrongThe frequency/RPM ratio is wrongContact Local Dealer or Distributor
38Over Current (Field Overload) — Indicates low power factor loadsLow power factor loadsReduce the number of connected appliances, especially air conditioners and battery chargers (review load management in Loading the Generator Set); have air conditioners and other appliances checked for proper operation
41Generator Rotor — Indicates control is unable to sense field or output voltageControl is unable to sense field or output voltageContact Local Dealer or Distributor
42Processor — Indicates that a microprocessor ROM error occurred during self testA microprocessor ROM error occurred during self testContact Local Dealer or Distributor
43Processor — Indicates that a microprocessor RAM error occurred during self testA microprocessor RAM error occurred during self testContact Local Dealer or Distributor
45Speed Sense — Indicates the control is unable to sense quadrature frequencyThe control is unable to sense quadrature frequencyContact Local Dealer or Distributor
47Ignition — Indicates the control is unable to sense ignitionThe control is unable to sense ignitionContact Local Dealer or Distributor
48Generator Field Sense — Indicates the control is unable to sense field voltageThe control is unable to sense field voltageContact Local Dealer or Distributor
Code 27Indicates the control is unable to sense output voltage.A. Contact Local Dealer or Distributor
Code 29Indicates that voltage across the battery system is greater than 19 Volts.A. Check Battery 1. Check battery bank connections and reconnect if necessary so that the 12 Volt batteries serving the generator set are connected in parallel (12 Volt) rather than in series (24 Volt). 2. Select a lower battery boost charge rate.
Code 32Indicates that cranking speed is less than 180 RPM for more than 2 seconds.A. Check Battery 1. Clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set. 2. Recharge or replace the battery. Refer to the battery manufacturer's recommendations. B. Replace Engine Oil Replace engine oil with oil of proper viscosity for the ambient temperature. NOTICE: High oil viscosity can slow down cranking speed.
Code 35Indicates that a microprocessor EEPROM error occurred during self test.A. Contact Local Dealer or Distributor
Code 36Indicates that the engine stopped without receiving a command from the control.A. Check Fuel Level 1. If fuel level is low, fill the fuel tank. NOTICE: The generator set fuel pickup tube could be higher up in the fuel tank than the vehicle engine pickup. 2. Prime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds. B. Check LPG Level Check and fill the LPG container, as necessary. NOTICE: On cold days, the LPG container may have to be kept at least half full to provide the rate of vaporization necessary to keep up with the generator set fuel demand. C. Check Spark Plug(s) 1. Secure the spark plug lead(s) on the spark plug(s). 2. Replace the spark plug(s).
Code 37Indicates that the frequency/RPM ratio is wrong.A. Contact Local Dealer or Distributor
Code 38Indicates low power factor loads.A. Reduce Load Reduce the number of connected appliances, especially air conditioners and battery chargers. (Review load management in Loading the Generator Set.) B. Check Appliances for Proper Operation Have air conditioners and other appliances checked for proper operation.
Code 41Indicates control is unable to sense field or output voltage.A. Contact Local Dealer or Distributor
Code 42Indicates that a microprocessor ROM error occurred during self test.A. Contact Local Dealer or Distributor
Code 43Indicates that a microprocessor RAM error occurred during self test.A. Contact Local Dealer or Distributor
Code 45Indicates the control is unable to sense quadrature frequency.A. Contact Local Dealer or Distributor
Code 47Indicates the control is unable to sense ignition.A. Contact Local Dealer or Distributor
Code 48Indicates the control is unable to sense field voltage.A. Contact Local Dealer or Distributor

Symptoms & remedies

SymptomCauseRemedy
Status Indicator Not Working — Indicates that there could be faulty connections or no battery voltageFaulty connections or no battery voltageTry the generator set control switch if the remote control switch start doesn't work, and vice versa; clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery
Starting Batteries Run Down — Indicates problem with batteries, connections, charging system, or parasitic loadsProblem with batteries, connections, charging system, or parasitic loadsClean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery; install or service a battery charging system in the vehicle
Starter Engages-Disengages — Indicates cranking voltage dips below 6 VoltsCranking voltage dips below 6 VoltsRun the vehicle propulsion engine while trying to start the generator set—the battery charging alternator may be able to maintain starting voltage high enough to start the generator set; clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery; increase battery cable size or run parallel cables
Status Indicator Goes Out While Cranking—No Start — Indicates an internal short circuit caused an automatic-reset circuit protective device to tripAn internal short circuit caused an automatic-reset circuit protective device to tripIf the status indicator flashes and goes out again without the engine starting, call local dealer or distributor
No Power—Generator Set Running, Status Light On — Indicates line circuit breaker is OFF, or tripped due to short circuit or overloadLine circuit breaker is OFF, or tripped due to short circuit or overloadTurn on or reset the line circuit breaker on the generator set; turn on or reset the line circuit breaker on the main distribution panel in the vehicle
The engine fails to crankTry starting at the genset rather than at the remote control
The engine cranks slowlyDisconnect the air conditioner and other large loads
The engine cranks but fails to startCheck the fuel tank and fill if necessary
The engine runs and then stops or surgesCheck the fuel tank and fill if necessary
The genset keeps stalling or the circuit breaker keeps trippingTry running with fewer appliances connected. See Powering Equipment
There is no electrical power even though the genset runsReset tripped circuit breakers. See Powering Equipment
The engine fails to crankFuse on the control panel has blownReplace the fuse on the control panel if it has blown
The engine fails to crankLoose or dirty battery cable connectionsClean and tighten the positive (+) and negative (-) battery cable connections at the battery and the genset
The engine fails to crankBattery dischargedRecharge the battery. Refer to the battery manufacturer's recommendations
The engine cranks slowlyLarge electrical loads connectedDisconnect the air conditioner and other large loads
The engine cranks slowlyLoose or dirty battery cable connectionsClean and tighten the positive (+) and negative (-) battery cable connections at the battery and the genset
The engine cranks slowlyBattery dischargedRecharge the battery. Refer to the battery manufacturer's recommendations
The engine cranks slowlyEngine oil viscosity not proper for ambient temperatureChange the engine oil to oil having the proper viscosity for the ambient temperature. See Table 1
The engine cranks but fails to startFuel tank emptyCheck the fuel tank and fill if necessary
The engine cranks but fails to startClosed fuel shut off valveOpen any closed fuel shut off valve
The engine cranks but fails to startLow engine oil levelCheck engine oil level and add oil as necessary
The engine cranks but fails to startAir cleaner dirtyService the air cleaner
The engine cranks but fails to startSpark plug lead not secureSecure the spark plug lead on the spark plug
The engine cranks but fails to startFaulty spark plugReplace the spark plug
The engine runs and then stops or surgesFuel tank emptyCheck the fuel tank and fill if necessary
The engine runs and then stops or surgesEngine oil level incorrectCheck the engine oil level and add oil as necessary. Drain excess oil if the level is above the dipstick Full mark
The engine runs and then stops or surgesCarburetor altitude adjust knob not set correctly (gasoline models only)Check and reset the carburetor altitude adjust knob. See Varying Operating Conditions. (Gasoline models only.)
The engine runs and then stops or surgesSpark plug lead not secureSecure the spark plug lead on the spark plug
The engine runs and then stops or surgesFaulty spark plugReplace the spark plug
The genset keeps stalling or the circuit breaker keeps trippingToo many appliances connectedTry running with fewer appliances connected. See Powering Equipment
The genset keeps stalling or the circuit breaker keeps trippingLow LPG level (LPG models); on cold days the LPG container may have to be kept at least half full to provide the rate of vaporization necessary to keep up with the genset fuel demandCheck the fuel tank (LPG models) and fill as necessary
There is no electrical power even though the genset runsTripped circuit breakersReset tripped circuit breakers. See Powering Equipment
There is no electrical power even though the genset runsVehicle power cord not plugged into the genset power output receptacle or vehicle power selector not turnedUnless there is an automatic power transfer switch, plug the vehicle power cord into the genset power output receptacle (if so equipped) or turn the vehicle power selector

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan 4.0 KY: The engine cranks but fails to start — what causes it?

Documented causes: Fuel tank empty; Closed fuel shut off valve; Low engine oil level; Air cleaner dirty. See the table for the matching fixes.

Cummins/Onan 4.0 KY: The engine runs and then stops or surges — what causes it?

Documented causes: Fuel tank empty; Engine oil level incorrect; Carburetor altitude adjust knob not set correctly (gasoline models only); Spark plug lead not secure. See the table for the matching fixes.

Cummins/Onan 4.0 KY: The engine cranks slowly — what causes it?

Documented causes: Large electrical loads connected; Loose or dirty battery cable connections; Battery discharged; Engine oil viscosity not proper for ambient temperature. See the table for the matching fixes.