HomeControllersPCC PowerCommand 3100

PCC PowerCommand 3100 Controller

The PCC PowerCommand 3100 is a generator-set controller. It is used on generator sets from Cummins/Onan, including the DQAD, DQAE, DQAF and LS-15M.

4
Generator sets
Cummins/Onan
Brand
300–300 kW
Power range

Generator sets using this controller

4

Engines paired with this controller

1

Troubleshooting

60

Fault codes

CodeMeaningCauseRemedy
101Engine continues to operate at reduced RPM.
101IDLE MODE
101IDLE MODE Warning
102EMERGENCY STOPTo reset the local/remote Emergency Stop button: Pull the button out. Move the Run/Off/Auto switch to Off. Press the Reset switch. Select Run or Auto, as required.
102EMERGENCY STOP Shutdown
102Engine shuts down and will not crank.To reset the local Emergency Stop button : Pull the button out. Move the Run/Off/Auto switch to Off. Press the Reset switch. Select Run or Auto, as required.
200LOW OIL PRESSUREIf generator is powering critical loads and cannot be shut down, wait until next shutdown period and then follow 201-SHUTDOWN procedure. To check oil pressure, access the Oil Pressure menu prior to clearing the fault.
200LOW OIL PRESSURE Warning
201LOW OIL PRESSURE Shutdown
201LOW OIL PRESSURE Shutdown lamp lights. MESSAGE: LOW OIL PRESSURE 201 − SHUTDOWNEngine oil pressure has dropped below the shutdown trip point.Check oil level, lines and filters. If oil system is OK but oil level is low, replenish. Reset control and restart. Oil pressure limits are listed in Specifications. Contact an authorized service center.
204OIL PRES SENDERCheck that the engine oil pressure sender is properly connected.
204OIL PRES SENDER Warning
204OIL PRES SENDER Warning lamp lights. MESSAGE: OIL PRES SENDER 204 − WARNINGCheck that the engine oil pressure sender is properly connected. Contact an authorized service center.
210LOW COOLANT TEMPSet is not operating. Warning occurs when engine coolant temperature is 70° F (21° C) or lower. NOTE: In applications where the ambient temperature falls below 40°F (4°C), Low Coolant Temp may be indicated even though the coolant heaters are operating. Indicates engine coolant heater is not operating or is not circulating coolant. Check for the following conditions: a. Coolant heater not connected to power supply. Check for blown fuse or disconnected heater cord and correct as required. b. Check for low coolant level and replenish if required. Look for possible coolant leakage points and repair as required. c. Open heater element. Check current draw of heater.
210LOW COOLANT TEMP Warning
210LOW COOLANT TEMP Warning lamp lights. MESSAGE: LOW COOLANT TEMP 210 − WARNINGSet is in standby mode but is not operating. Warning occurs when engine coolant temperature is 70 F (21 C) or lower. NOTE: In applications where the ambient temperature falls below 40F (4C), Low Engine Temp may be indicated even though the coolant heaters are operating.
211HIGH COOLANT TEMPIndicates engine has begun to overheat and coolant temperature has risen to an unacceptable level: (215° F − standby / 207° F − primary). If generator is powering non-critical and critical loads and cannot be shut down, use the following: a. Reduce load if possible by turning off non-critical loads. b. Check air inlets and outlets and remove any obstructions to airflow. If engine can be stopped, follow the next procedure. To check coolant temperature, access Coolant Temp menu prior to clearing the fault.
211HIGH COOLANT TEMP Warning
211HIGH COOLANT TEMP Warning lamp lights. MESSAGE: HIGH COOLANT TEMP 211 − WARNINGIndicates engine has begun to overheat and coolant temperature has risen to an unacceptable level:
212HIGH COOLANT TEMP Shutdown
212HIGH COOLANT TEMP Shutdown lamp lights. MESSAGE: HIGH COOLANT TEMP 212 − SHUTDOWNIndicates engine has overheated (coolant temperature has risen above the shutdown trip point: 223 F − standby / 215 F − primary) or the coolant level is low. Allow engine to cool down completely before proceeding with the following checks: a. Check coolant level and replenish if low. Look for coolant leakage and repair if necessary. b. Check for obstructions to cooling airflow and correct as necessary. c. Check fan belt and repair or tighten if necessary. d. Reset control and restart after locating and correcting problem. Contact an authorized service center if none of the above.
212Shutdown lamp lights.Engine has overheated (coolant temperature has risen above the shutdown trip point: 215°F (102°C) - standby or 207°F (97°C) - primary.A. Check for obstructions to cooling airflow and correct as necessary. b. Check fan belt and repair or tighten if necessary. c. Check coolant mixture. d. Check blower fan and circulation pumps on remote radiator installations. e. Reset control and restart after locating and correcting problem.
213COOLANT SENDER
213COOLANT SENDER Warning
213ENG COOLANT SENDER Warning lamp lights. MESSAGE: ENG COOLANT SENDER 213 − WARNINGIndicates that the resistance of the coolant temperature sender is out of range. Contact an authorized service center.
214LOW COOLANT LVL
214LOW COOLANT LVL Shutdown or Warning lamp lights. MESSAGE: LOW COOLANT LVL 214 − WARNING or LOW COOLANT LVL 215 − SHUTDOWNIndicates engine coolant level has fallen below the trip point. Allow engine to cool down completely before proceeding. a. Check coolant level and replenish if low. Look for possible coolant leakage points and repair if necessary. b. Reset control and restart after locating and correcting problem. Contact an authorized service center.
214LOW COOLANT LVL Warning
215LOW COOLANT LVL Shutdown
220MAG PICKUP
220MAG PICKUP Shutdown
220MAG PICKUP Shutdown lamp lights. MESSAGE: MAG PICKUP 220 − SHUTDOWNIndicates mag pickup speed indication is not being sensed or does not match generator set output frequency. a. Restart and check RPM on the digital display. b. Contact an authorized service center.
221FAIL TO CRANK
221FAIL TO CRANK Shutdown lamp lights. Engine will not crank. MESSAGE: FAIL TO CRANK 221 − SHUTDOWNIndicates possible fault with control or starting system. Check for the following conditions: a. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. b. Discharged or defective battery. Recharge or replace the battery. c. Contact an authorized service center for service of starter and starting system.
222OVERCRANK
222OVERCRANK Shutdown lamp lights. Engine stops cranking. MESSAGE: OVERCRANK 222 − SHUTDOWNIndicates possible fuel system problem. a. Check for empty fuel tank, fuel leaks, or plugged fuel lines and correct as required. b. Check for dirty fuel filter and replace if necessary. c. Check for dirty or plugged air filter and replace if necessary. d. Reset the control and restart after correcting the problem. Contact an authorized service center if none of the above.
223OVERSPEED
223OVERSPEED Shutdown lamp lights. Engine runs and then shuts down, MESSAGE: OVERSPEED 223 − SHUTDOWNIndicates engine has exceeded normal operating speed. (2070 rpm @ 60 Hz; 180
230LOW DC VOLTAGE
231HIGH DC VOLTAGE
232WEAK BATTERY
240LOW FUEL − DAY
241LOW FUEL
250EEPROM ERROR
260CUSTOMER FAULT 1*
260Warning lamp lights. MESSAGE: CUSTOMER FAULT 1 260 − WARNING or GROUND FAULT
260Warning/Shutdown
261GROUND FAULT*
261Warning lamp lights. MESSAGE: CUSTOMER FAULT 1 261 − WARNING
262CM570/ENGINE
262Shutdown or Warning lamp lights. MESSAGE: CM570/ENGINE 262 − WARNING
263Shutdown or Warning lamp lights. MESSAGE: CM570/ENGINE 263 − SHUTDOWN
301HIGH AC VOLTAGE
301Shutdown lamp lights. MESSAGE: HIGH AC VOLTAGE 301 − SHUTDOWN
303LOW AC VOLTAGE
303Shutdown lamp lights. MESSAGE: LOW AC VOLTAGE 303 − SHUTDOWN
313Shutdown lamp lights. MESSAGE: UNDER FREQUENCY 313 − SHUTDOWN
313UNDER FREQUENCY
320OVERCURRENT
320Warning lamp lights. MESSAGE: OVERCURRENT 320 − WARNING

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.