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Onan (status indicator switch) Controller

The Onan (status indicator switch) is a generator-set controller. It is used on generator sets from Cummins/Onan, including the 5.5 HGJAE and 6.5 HGJAE.

4
Generator sets
Cummins/Onan
Brand
2
Fuel types

Generator sets using this controller

4

Also fitted to: Cummins/Onan 5.5 HGJAD/HGJAE, Cummins/Onan 7.0 HGJAD/HGJAE.

Troubleshooting

60

Fault codes

CodeMeaningCauseRemedy
12Overvoltage
13Undervoltage
14Overfrequency
15Underfrequency
17Fuel Pump Fault
19Governor Actuator (EFI Only)
2LOW OIL PRESSURE SHUTDOWN—CODE NO. 21. Check engine oil level and add oil as necessary (Page 17). 2. Drain excess oil (above dipstick Full mark.)
2Low Oil Pressure Fault
22Governor Actuator Overload (EFI Only)
23Oil Pressure Switch Fault
27Voltage Sense Lost
3SERVICE CHECK SHUTDOWN—CODE NO. 3Check the second-level shutdown code by pressing STOP once. The second-level shutdown code will have two-digits. The faults are listed in numerical order in this table.
3Service Check Fault
31Overspeed Fault (HGJAD, E, F Models Only)
32Low Cranking Speed Sense
33Fault Code 33
36Genset Stopped Without Fault Condition
37Invalid Set Configuration
38Field Overload (Overvoltage)
4OVERCRANK SHUTDOWN—CODE NO. 41. Gasoline Models – Check and fill the fuel tank, as necessary. (Note: The genset fuel pickup tube is probably higher up in the fuel tank than the vehicle engine pickup.) 2. Prime the engine fuel system by holding the control switch at Stop/Prime for 30 seconds. 3. Low Pressure LPG Models – Check and fill the LPG container, as necessary. On cold days the LPG container may have to be kept at least half full to provide the rate of vaporization necessary to keep up with the genset fuel demand. 4. Open any closed fuel valves. 5. Secure the spark plug leads on the spark plugs (Page 20). 6. Replace the spark p
4Overcrank
41Generator Rotor Fault
42Processor Fault
45Speed Sense Fault
47Ignition Fault
48Field Sense Fault
51Processor Failure
52Fuel Injector Fault
54MAT Sensor Fault
56MAP Sensor Fault
57Overprime Fault
CODE NO. 12OVERVOLTAGE SHUTDOWN—Controller unable to maintain rated voltageCorrective Action: See an authorized Onan dealer.
CODE NO. 13UNDERVOLTAGE SHUTDOWN—Controller unable to maintain rated voltageCorrective Action: Reduce the number of connected appliances, especially when air conditioners and battery chargers are running.
CODE NO. 14OVERFREQUENCY SHUTDOWN—Engine governor unable to maintain rated frequencyCorrective Action: See an authorized Onan dealer.
CODE NO. 15UNDERFREQUENCY SHUTDOWN—Engine governor unable to maintain rated frequencyCorrective Action: Reduce the number of connected appliances, especially when air conditioners and battery chargers are running.
CODE NO. 19GOVERNOR ACTUATOR SHUTDOWN—Controller sensed open or shorted circuitCorrective Action: See an authorized Onan dealer.
CODE NO. 22GOVERNOR ACTUATOR OVERLOAD SHUTDOWN—Duration of operation at or near full-duty cycle beyond design limit1. Reduce the number of connected appliances, especially when air conditioners and battery chargers are running. 2. Service the air cleaner (Page 19). 3. Check for and repair a blocked exhaust system.
CODE NO. 23LOW OIL PRESSURE CUTOFF SWITCH SHUTDOWN—Controller sensed switch still open during start—not a running faultCorrective Action: See an authorized Onan dealer.
CODE NO. 27VOLTAGE SENSE SHUTDOWN—Controller unable to sense output voltageCorrective Action: See an authorized Onan dealer.
CODE NO. 29HIGH BATTERY VOLTAGE SHUTDOWN—Voltage across battery system greater than 19 volts1. Check battery bank connections and reconnect if necessary so that the 12 volt batteries serving the genset are connected in parallel (12 volt) rather than in series (24 volt). 2. Select a lower battery boost charge rate.
CODE NO. 31OVERSPEED SHUTDOWN—Engine speed greater than 3400 rpmCorrective Action: See an authorized Onan dealer.
CODE NO. 32LOW CRANKING SPEED SHUTDOWN—Cranking speed less than 180 rpm for more than 2 seconds1. Clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the genset. 2. Recharge or replace the battery. Refer to the battery manufacturer’s recommendations. 3. Replace engine oil with oil of proper viscosity for ambient temperatures (Page 6). (High oil viscosity can slow down cranking speed.)
CODE NO. 35CONTROL CARD FAILURE SHUTDOWN—Microprocessor EEPROM error during self-testCorrective Action: See an authorized Onan dealer.
CODE NO. 36ENGINE STOPPED SHUTDOWN—Engine stopped without command by controller1. Gasoline Models – Check and fill the fuel tank, as necessary. 2. Low Pressure LPG Models – Check and fill the LPG container, as necessary. On cold days the LPG container may have to be kept at least half full to provide the rate of vaporization necessary to keep up with the genset fuel demand. 3. Secure the spark plug leads on the spark plugs (Page 20). 4. Replace the spark plugs (Page 20). 5. Service the air cleaner (Page 19).= 6. Check for mechanical damage.
CODE NO. 37INVALID GENSET CONFIGURATION SHUTDOWN—Wrong frequency/rpm ratioCorrective Action: See an authorized Onan dealer.
CODE NO. 38OVERCURRENT (FIELD OVERLOAD) SHUTDOWN—Low power factor loads1. Reduce the number of appliances running at the same time, especially those with high motor starting loads such as air conditioners. 2. Have air conditioners and other appliances checked for proper operation. (A locked compressor rotor can cause very low power factor.)
CODE NO. 41GENERATOR ROTOR SHUTDOWN—Controller unable to sense field or output voltageCorrective Action: See an authorized Onan dealer.
CODE NO. 42PROCESSOR SHUTDOWN—Microprocessor ROM error during self-testCorrective Action: See an authorized Onan dealer.
CODE NO. 43PROCESSOR SHUTDOWN—Microprocessor RAM error during self-testCorrective Action: See an authorized Onan dealer.
CODE NO. 45SPEED SENSE SHUTDOWN—Controller unable to sense quadrature frequencyCorrective Action: See an authorized Onan dealer.
CODE NO. 47IGNITION SHUTDOWN—Controller unable to sense ignitionCorrective Action: See an authorized Onan dealer.
CODE NO. 48GENERATOR FIELD SENSE SHUTDOWN—Controller unable to sense field voltageCorrective Action: See an authorized Onan dealer.
CODE NO. 51PROCESSOR SHUTDOWN—Microprocessor malfunctionCorrective Action: See an authorized Onan dealer.
CODE NO. 52FUEL INJECTOR SHUTDOWN(Open or short circuit in fuel injector)See an authorized Onan dealer.
CODE NO. 52FUEL INJECTOR SHUTDOWN—Open or short circuit in fuel injectorCorrective Action: See an authorized Onan dealer.
CODE NO. 54MAT SENDER SHUTDOWN(Open or short circuit in MAT sender)See an authorized Onan dealer.
CODE NO. 56MAP SENDER SHUTDOWN(Open or short circuit in MAP sender)See an authorized Onan dealer.
CODE NO. 57OVERPRIME SHUTDOWN(Prime mode exceeded 3 minutes)Check for and remove any object that may be holding either control switch (remote or local) in the prime position.
CODE NO. 58Exhaust Gas Temp Shutdown/Fault(Exhaust gas temperatures reach 650C (1202F) for 2 secs when the set is running)See an authorized Onan dealer
Code 12Over Voltage

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.