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Cummins/Onan WC Series Troubleshooting

Cummins/Onan WC Series troubleshooting: 13 fault codes and symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan WC Series — full specs, parts & maintenance.

All Cummins/Onan fault codes →

Troubleshooting

13

Symptoms & remedies

SymptomCauseRemedy
Alternator fails to charge or puts out low or unstable charge rateAlternator belt loose. Loose or dirty battery connections. Worn or defective brushes. Faulty regulator.Tighten belt. Clean and tighten. Replace brushes. Replace regulator.
Excessive charging rate (Battery requires too frequent filling)Tighten connections,
Generator will not build up voltage.Circuit breaker in 'off' or 'tripped' positionReset and close breaker
No AC power to MagneciterCheck AC voltage at E1-E2 with the plant operating. Voltage should be five percent of the rated voltage. If not, check continuity from E1-E2 back to generator
Partial loss of residual in RotorWith plant operating, jumper from E2 to heat sink of field rectifier Z until voltage begins to build-up. Then remove.
Output voltage slow to buildup.Circuit breaker opens in about five seconds
Output voltage slow to build up and five percent below rated voltage after build up. Voltage regulation poor.Either Field Rectifier W or Z shortedTest rectifiers and replace if defective
Output voltage slow to build up and higher than rated voltage after build upOpen circuit in one or more Control RectifierTest rectifier and replace if defective. Check soldered connections to rectifiers
Output voltage slow to build up and ten to twenty percent above rated voltage after build upOpen in one Field Rectifier or Open circuit in Gate winding G1-G2 of Reactor A or BTest rectifiers and replace if defective. If Field Rectifiers Y and Z check okay, check continuities of Gate windings G1-G2
Output voltage builds up normally but less than rated voltage after build upShorted winding in Control ReactorTest Control Reactor and replace if defective
Output voltage builds up normally with slightly less than rated voltage at no load and low voltage at full loadCompound winding S1-S2 installed backward or has open circuitCheck wiring diagram for polarity of compound windings through Reactors A and B and test for continuity
Output voltage builds up normally but 20-percent above rated voltage after build up. Voltage regulation poor.Compound winding S1-S2 installed backward through one Reactor (A or B))Check wiring diagram for polarity of Compound winding through Reactor A or B
Output voltage builds up normally but is twenty-five percent above rated voltage after build upOpen circuit in Control Rectifier bridgeCheck continuity from the junction of Control Rectifiers W and X to the junction of Control Rectifiers Y and Z

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan WC Series: Alternator fails to charge or puts out low or unstable charge rate — what causes it?

Documented causes: Alternator belt loose. Loose or dirty battery connections. Worn or defective brushes. Faulty regulator.. See the table for the matching fixes.

Cummins/Onan WC Series: Generator will not build up voltage — what causes it?

Documented causes: Circuit breaker in 'off' or 'tripped' position. See the table for the matching fixes.

Cummins/Onan WC Series: Output voltage slow to buildup — what causes it?

Documented causes: Circuit breaker opens in about five seconds. See the table for the matching fixes.