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Cummins/Onan QSF3.8 CM2350 F107 Troubleshooting

Cummins/Onan QSF3.8 CM2350 F107 troubleshooting: 2 fault codes and 195 symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan QSF3.8 CM2350 F107 — full specs, parts & maintenance.

All Cummins/Onan fault codes →

Troubleshooting

197

Fault codes

CodeMeaningRemedy
400040Wait-to-StartWait for the Wait-to-Start lamp to turn off before starting the engine
11000252Low Oil PressureShut off the engine immediately to avoid damage

Symptoms & remedies

SymptomCauseRemedy
Charging System Alternator Not Charging or Insufficient ChargingAlternator pulley is loose on the shaftTighten the pulley. Refer to equipment manufacturer service information.
Charging System Alternator Not Charging or Insufficient ChargingBatteries have malfunctionedCheck the condition of the batteries. Replace the batteries, if necessary. Refer to equipment manufacturer service information.
Charging System Alternator Not Charging or Insufficient ChargingBattery cables or connections are loose, broken, or corroded (excessive resistance)Check the battery cables and connections.
Charging System Alternator Not Charging or Insufficient ChargingAlternator is overloaded, or alternator capacity is below specificationInstall an alternator with a higher capacity. Refer to equipment manufacturer service information.
Charging System Alternator Not Charging or Insufficient ChargingAlternator or voltage regulator is malfunctioningTest the alternator output. Replace the alternator or voltage regulator, if necessary. Refer to equipment manufacturer service information.
Charging System Alternator Not Charging or Insufficient ChargingBattery temperature is above specificationPosition the batteries away from heat sources. Refer to equipment manufacturer service information.
Charging System Alternator Not Charging or Insufficient ChargingElectrical system is "open" (blown fuses, broken wires, or loose connections)Check the fuses, wires, and connections. Refer to equipment manufacturer service information.
Charging System Alternator Not Charging or Insufficient ChargingVehicle gauge is malfunctioningCheck the vehicle gauge. Refer to equipment manufacturer service information.
Charging System Alternator OverchargingBatteries have failedCheck the condition of the batteries. Replace the batteries, if necessary. Refer to equipment manufacturer service information.
Charging System Alternator OverchargingVoltage regulator is malfunctioningCheck the voltage regulator. Replace the voltage regulator, if necessary. Refer to equipment manufacturer service information.
Coolant ContaminationCoolant is rusty and has debrisDrain and flush the cooling system. Fill with the correct mixture of antifreeze and water. Refer to Procedure 008-018 in Section 7.
Coolant ContaminationTransmission oil cooler or torque converter cooler is leakingIf applicable, check the transmission oil cooler and torque converter cooler for coolant leaks. Refer to equipment manufacturer service information.
Coolant ContaminationLubricating oil cooler is leakingCheck the lubricating oil cooler for coolant leaks and cracks. Refer to a Cummins® Authorized Repair Location.
Coolant ContaminationCylinder head gasket is leakingCheck the cylinder head gasket.
Coolant Loss - ExternalCoolant level is below specificationCheck the coolant level. Check for an external leak. Refer to equipment manufacturer service information. Sample the lubricating oil and have a laboratory check for coolant in the oil (internal leak).
Coolant Loss - ExternalExternal coolant leakInspect the engine for coolant leaking externally from items such as coolant hoses, drain valves, coolant manifolds, expansion and pipe plugs, fittings, exhaust gas recirculation cooler coolant lines, turbocharger, coolant lines, transmission oil cooler or torque converter oil cooler, water pump seal, radiator core, heat exchanger, lubricating oil cooler housing, aftertreatment diesel exhaust fluid tank heater and hoses, aftertreatment diesel exhaust fluid dosing valve coolant lines, and original equipment manufacturer mounted components that have coolant flow. If necessary, pressure test the cooling system. Refer to Procedure 008-018 in Section 7.
Coolant Loss - ExternalRadiator cap is not correct, is malfunctioning, or has low-pressure ratingCheck the radiator pressure cap. Refer to equipment manufacturer service information.
Coolant Loss - ExternalCooling system hose is collapsed, restricted, or leakingInspect the hoses. Refer to Procedure 008-045 in Section 7.
Coolant Loss - ExternalCoolant fill line is restricted or obstructedCheck the coolant fill line for restrictions or obstructions. Refer to Procedure 008-018 in Section 7.
Coolant Loss - ExternalCoolant is rusty and has debrisDrain and flush the cooling system. Fill with the correct mixture of antifreeze and water. Refer to Procedure 008-018 in Section 7.
Coolant Loss - ExternalEngine is overheatingRefer to the Coolant Temperature is Above Normal - Sudden Overheat or the Coolant Temperature is Above Normal - Gradual Overheat troubleshooting symptom tree in Section TS.
Coolant Temperature Above Normal - Gradual OverheatCharge-air cooler fins, radiator fins, or air conditioner condenser fins are damaged or obstructed with debrisInspect the charge-air cooler, air conditioner condenser, and radiator fins. Clean, if necessary. Refer to Procedure 010-027 in Section 4 and see equipment manufacturer service information.
Coolant Temperature Above Normal - Gradual OverheatCold weather radiator cover or winterfront is closedOpen the cold weather radiator cover or the winterfront. Maintain a minimum of 387 cm²[60 in²] of opening at all times. Refer to Procedure 101-015 in Section 1.
Coolant Temperature Above Normal - Gradual OverheatCoolant level is below specificationCheck the coolant level. Check for an external leak. Refer to Procedure 008-066 in Section 3. Sample the lubricating oil and have a laboratory check for coolant in the oil (internal leak).
Coolant Temperature Above Normal - Gradual OverheatElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Coolant Temperature Above Normal - Gradual OverheatFan shroud is damaged or missing or the air recirculation baffles are damaged or missingInspect the shroud and the recirculation baffles. Repair, replace, or install, as necessary. Refer to Procedure 101-007 in Section 1.
Coolant Temperature Above Normal - Gradual OverheatLubricating oil is contaminated with coolant or fuelRefer to the Lubricating Oil Contaminated symptom tree in Section TS.
Coolant Temperature Above Normal - Gradual OverheatCooling system hose is collapsed, restricted, or leakingInspect the hoses. Refer to Procedure 008-045 in Section 7.
Coolant Temperature Above Normal - Gradual OverheatCoolant mixture of antifreeze and water is not correctVerify the concentration of antifreeze in the coolant. Add antifreeze or water to correct the concentration. Refer to Procedure 008-018 in Section 7 and Procedure 018-004 in Section V.
Coolant Temperature Above Normal - Gradual OverheatLubricating oil level is above or below specificationCheck the oil level. Add or drain oil, if necessary. Refer to Procedure 007-043 in Section 3 and Procedure 018-003 in Section V.
Coolant Temperature Above Normal - Gradual OverheatCoolant temperature gauge is malfunctioningTest the temperature gauge. Repair or replace the gauge, if necessary. Contact a Cummins® Authorized Repair Location.
Coolant Temperature Above Normal - Gradual OverheatFan drive belt is loose, tight, or not in alignmentCheck the fan drive belt. Refer to Procedure 008-087 in Section 7.
Coolant Temperature Above Normal - Gradual OverheatVehicle cooling system is not adequateVerify that the engine and vehicle cooling systems are using the correct components. Refer to equipment manufacturer service information.
Coolant Temperature Above Normal - Sudden OverheatCoolant level is below specificationCheck the coolant level. Check for an external leak. Refer to Procedure 008-066 in Section 3. Sample the lubricating oil and have a laboratory check for coolant in the oil (internal leak).
Coolant Temperature Above Normal - Sudden OverheatElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Coolant Temperature Above Normal - Sudden OverheatAir in the cooling systemInspect and vent the cooling system. Refer to Procedure 008-018 in Section 7.
Coolant Temperature Above Normal - Sudden OverheatFan drive belt is brokenCheck the fan drive belt. Replace the belt, if necessary. Refer to Procedure 008-002 in Section 7.
Coolant Temperature Above Normal - Sudden OverheatRadiator cap is not correct, is malfunctioning, or has low-pressure ratingCheck the radiator pressure cap. Refer to equipment manufacturer service information.
Coolant Temperature Above Normal - Sudden OverheatCooling system hose is collapsed, restricted, or leakingInspect the hoses. Refer to Procedure 008-045 in Section 7.
Coolant Temperature Above Normal - Sudden OverheatCoolant temperature gauge is malfunctioningTest the temperature gauge. Repair or replace the gauge, if necessary. Contact a Cummins® Authorized Repair Location.
Coolant Temperature Above Normal - Sudden OverheatCharge-air cooler fins, radiator fins, or air conditioner condenser fins are damaged or obstructed with debrisInspect the charge-air cooler, air conditioner condenser, and radiator fins. Clean, if necessary. Refer to Procedure 010-027 in Section 4 and equipment manufacturer service information.
Coolant Temperature Above Normal - Sudden OverheatCold weather radiator cover or winterfront is closedOpen the cold weather radiator cover or the winterfront. Maintain a minimum of 387 cm²[60 in²] of opening at all times. Refer to Procedure 101-015 in Section 1.
Coolant Temperature Below NormalCoolant temperature gauge or sensor is malfunctioningTest the gauge or the sensor. Repair or replace, if necessary. Refer to equipment manufacturer service information.
Coolant Temperature Below NormalElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Coolant Temperature Below NormalEngine is operating at low ambient temperatureCheck the winterfront, shutters, and under-the-hood air. Use under-the-hood intake air in cold weather. Refer to the following bulletin, Cold Weather Operation, Bulletin 3387266. Refer to Procedure 101-015 in Section 1.
Coolant Temperature Below NormalFan drive or fan controls are malfunctioningCheck the fan drive and controls. Contact a Cummins® Authorized Repair Location.
Coolant Temperature Below NormalCoolant temperature gauge is malfunctioningTest the temperature gauge. Repair or replace the gauge, if necessary. Contact a Cummins® Authorized Repair Location.
Coolant Temperature Below NormalThermostat is not correct or is malfunctioningCheck the thermostat for the correct part number and for correct operation.
Engine Acceleration or Response PoorOperator technique is not correctRefer to Procedure 101-014 in Section 1.
Engine Acceleration or Response PoorFuel level is low in the tankFill the supply tank. Refer to equipment manufacturer service information.
Engine Acceleration or Response PoorVehicle parasitics are excessiveCheck the vehicle for brakes dragging, transmission malfunction, cooling fan operation cycle time, and engine-driven units. Refer to equipment manufacturer service information.
Engine Acceleration or Response PoorClutch is malfunctioning or is not correctCompare the drivetrain specifications to Cummins Inc. recommendations. Check the clutch for correct operation. Refer to equipment manufacturer service information.
Engine Acceleration or Response PoorDrivetrain is not correctly matched to the engineCheck for correct gearing and drivetrain components. Refer to equipment manufacturer service information.
Engine Acceleration or Response PoorElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Acceleration or Response PoorFuel leakCheck the fuel lines, fuel connections, and fuel filters for leaks. Check the fuel lines to the supply tanks. Refer to equipment manufacturer service information.
Engine Acceleration or Response PoorIntake manifold air temperature is above specificationRefer to the Intake Manifold Air Temperature Above Specification symptom tree in Section TS.
Engine Acceleration or Response PoorCharge-air cooler is restricted or leakingInspect the charge-air cooler for air restrictions or leaks. Refer to Procedure 010-027 in Section 4.
Engine Acceleration or Response PoorAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Acceleration or Response PoorAir intake or exhaust leaksCheck for loose or damaged piping connections and missing pipe plugs. Check the turbocharger and exhaust manifold mounting. Refer to Procedure 010-058 in Section 3.
Engine Acceleration or Response PoorAir intake system restriction is above specificationCheck the air intake system for restriction. Replace the air cleaner element, if necessary.
Engine Acceleration or Response PoorFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Acceleration or Response PoorFuel filter or fuel suction line is restrictedReplace the fuel filter. Check the fuel suction line for restriction. Refer to Procedure 006-015 in Section 5.
Engine Acceleration or Response PoorFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Starting procedure is not correctVerify the correct starting procedure. Refer to Procedure 101-014 in Section 1.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Fuel level is low in the tankFill the supply tank. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Electronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Starting aid, if necessary for cold weather, is malfunctioningCheck for correct operation of the cold weather starting aid. Refer to Procedure 101-004 in Section 1 or the manufacturer's instructions.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Engine block heater is malfunctioning, if equippedCheck the electrical sources and wiring to the cylinder block heater. Replace the block heater, if necessary. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Fuel heater is malfunctioning, if equippedCheck the fuel heater and replace, if necessary. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Battery voltage is lowCheck the batteries and the unswitched battery supply circuit. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Keyswitch circuit is malfunctioning
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Vehicle parasitics are excessiveCheck the vehicle for brakes dragging, transmission malfunction, cooling fan operation cycle time, and engine-driven units. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Air in the fuel systemCheck the fuel lines, fuel connections, and fuel filters for leaks. Check the fuel lines to the supply tanks. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Fuel leakCheck the fuel lines, fuel connections, and fuel filters for leaks. Check the fuel lines to the supply tanks. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Air intake system restriction is above specificationCheck the air intake system for restriction. Replace the air filter and inlet piping as necessary. Refer to Procedure 010-059 in Section 3.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Fuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Fuel filter or fuel suction line is restrictedReplace the fuel filter. Check the fuel suction line for restriction. Refer to Procedure 006-015 in Section 5.
Engine Difficult to Start or Will Not Start (Exhaust Smoke)Fuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Fuel level is low in the tankVerify the correct starting procedure. Refer to Procedure 101-014 in Section 1.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Starting procedure is not correctVerify the correct starting procedure. Refer to Procedure 101-014 in Section 1.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Fuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Electronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Original equipment manufacturer (OEM) engine protection system is malfunctioningIsolate the OEM engine protection system. Follow the OEM service manual instructions to check for a malfunction.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Battery voltage is lowCheck the batteries and the unswitched battery supply circuit. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Keyswitch circuit is malfunctioningCheck the vehicle, equipment, or vessel keyswitch circuit. Refer to a Cummins® Authorized Repair Location.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Battery supply to the engine control module (ECM) is low, interrupted, or openCheck the battery connections, fuses, and unswitched battery supply circuit. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Moisture in the wiring harness connectorsDry the connector with Cummins® electrical contact cleaner, Part Number 3824510. Refer to equipment manufacturer service information.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Air in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Engine control module (ECM) is locked upDisconnect the battery cables for 30 seconds. Connect the battery cables and start the engine.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Fuel filter or fuel suction line is restrictedReplace the fuel filter. Check the fuel suction line for restriction. Refer to Procedure 006-015 Section 5.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Fuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 Section 5.
Engine Difficult to Start or Will Not Start (No Exhaust Smoke)Fuel drain backupVerify the fuel return line is plumbed to the bottom of the fuel tank.
Engine Noise ExcessiveFan drive belt is loose, tight, or not in alignmentCheck the fan drive belt. Refer to Procedure 008-087 in Section 5.
Engine Noise ExcessiveLubricating oil is thin or dilutedRefer to Procedure 018-003 in Section V. If the oil pressure is low, refer to the Lubricating Oil Pressure Low troubleshooting symptom tree in Section TS.
Engine Noise ExcessiveCrankshaft pulley is damagedInspect the crankshaft pulley.
Engine Noise ExcessiveAir intake or exhaust leaksCheck for loose or damaged piping connections and missing pipe plugs. Check the turbocharger and exhaust manifold mounting. Refer to Procedure 010-058 in Section 3.
Engine Noise ExcessiveAir intake or exhaust piping is contacting the chassis or cabInspect the air piping, chassis, and cab for contact points. Refer to equipment manufacturer service information.
Engine Noise ExcessiveAir intake system restriction is above specificationCheck the air intake system for restriction. Replace the air filter and inlet piping as necessary. Refer to Procedure 010-059 in Section 3.
Engine Noise ExcessiveCoolant temperature is above specificationRefer to the Coolant Temperature is Above Normal - Sudden Overheat or the Coolant Temperature is Above Normal - Gradual Overheat symptom tree in Section TS.
Engine Noise ExcessiveEngine mounts are worn, damaged, or not correctCheck the engine mounts. Refer to equipment manufacturer service information.
Engine Noise ExcessiveFan clutch, hydraulic pump, or refrigerant compressor noise is excessiveIsolate each component and check for noise. Refer to equipment manufacturer service information.
Engine Noise ExcessiveFan is loose, damaged, or has excessive hub bearing end clearanceCheck the fan. Refer to Procedure 008-087 in Section 5.
Engine Noise Excessive - Combustion KnocksEngine is operating at low ambient temperatureCheck the winterfront, shutters, and under-the-hood air. Use under-the-hood intake air in cold weather. Refer to Procedure 101-015 in Section 1.
Engine Noise Excessive - Combustion KnocksFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 048-002 in Section V.
Engine Noise Excessive - Combustion KnocksAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Noise Excessive - Combustion KnocksCoolant temperature is below specificationRefer to the Coolant Temperature Below Normal troubleshooting symptom tree in Section TS.
Engine Power Output LowElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Power Output LowFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Power Output LowEngine is operating above recommended altitudeEngine power decreases above recommended altitude. Refer to equipment manufacturer service information.
Engine Power Output LowTachometer is not calibrated or is malfunctioningCompare the tachometer reading with a handheld tachometer or an electronic service tool reading. Calibrate or replace the tachometer as necessary. Refer to equipment manufacturer service information.
Engine Power Output LowIntake and exhaust system restrictedCheck the intake and exhaust systems for restrictions. Inspect the intake air filter and replace as necessary. Refer to Procedure 010-059 in Section 3.
Engine Power Output LowAir intake system restriction is above specificationCheck the air intake system for restriction. Replace the air filter and inlet piping as necessary. Refer to Procedure 010-059 in Section 3.
Engine Power Output LowAir intake or exhaust leaksCheck for loose or damaged piping connections and missing pipe plugs. Check the turbocharger and exhaust manifold mounting. Refer to Procedure 010-058 in Section 3.
Engine Power Output LowAir leak between the turbocharger and the intake manifoldCheck for leaks in the air crossover tube, charge-air cooler connections, hoses, or through holes in the manifold cover and repair or replace if necessary. Refer to equipment manufacturer service information.
Engine Power Output LowCharge-air cooler is restricted or leakingInspect the charge-air cooler for air restrictions or leaks. Refer to Procedure 010-027 in Section 4.
Engine Power Output LowFuel leakCheck the fuel lines, fuel connections, and fuel filters for leaks. Check the fuel lines to the supply tanks. Refer to equipment manufacturer service information.
Engine Power Output LowAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Power Output LowFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to equipment manufacturer service information.
Engine Power Output LowFuel return restriction excessiveInspect the fuel return lines for restrictions. Refer to equipment manufacturer service information.
Engine Power Output LowFuel filter or fuel suction line is restrictedReplace the fuel filter. Check the fuel suction line for restriction. Refer to Procedure 006-015 in Section 5.
Engine Power Output LowVehicle parasitics are excessiveCheck the vehicle for brakes dragging, transmission malfunction, cooling fan operation cycle time, and engine-driven units. Refer to equipment manufacturer service information.
Engine Power Output LowLubricating oil level above specificationCheck the oil level. Verify the oil pan capacity. Fill the system to the specified level. Refer to Procedure 018-017 in Section V.
Engine Runs Rough at IdleEngine is coldAllow the engine to warm to operating temperature. If the engine will not reach operating temperature, refer to the Coolant Temperature Below Normal troubleshooting symptom tree in Section TS.
Engine Runs Rough at IdleElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Runs Rough at IdleIdle speed is set too low for accessoriesCheck and adjust the low-idle screw. Refer to a Cummins® Authorized Repair Location.
Engine Runs Rough at IdleAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Runs Rough at IdleFuel filter or fuel suction line is restrictedReplace the fuel filter. Check the fuel suction line for restriction. Refer to Procedure 006-015 in Section 5.
Engine Runs Rough at IdleFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Runs Rough at IdleEngine mounts are worn, damaged, or not correctCheck the engine mounts. Refer to equipment manufacturer service information.
Engine Runs Rough at IdleMoisture in the wiring harness connectorsDry the connector with Cummins® electrical contact cleaner, Part Number 3824510. Refer to equipment manufacturer service information.
Engine Runs Rough at IdleFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Runs Rough or MisfiresEngine is coldAllow the engine to warm to operating temperature. If the engine will not reach operating temperature, refer to the Coolant Temperature Below Normal troubleshooting symptom tree in Section TS.
Engine Runs Rough or MisfiresElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Runs Rough or MisfiresAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary. Vent air from the system. Refer to equipment manufacturer service information.
Engine Runs Rough or MisfiresFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Runs Rough or MisfiresFuel leakCheck the fuel lines, fuel connections, and fuel filters for leaks. Refer to equipment manufacturer service information.
Engine Runs Rough or MisfiresFuel filter is pluggedMeasure the fuel pressure before and after the fuel filter. Refer to Procedure 006-015 in Section 5.
Engine Runs Rough or MisfiresFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Runs Rough or MisfiresEngine mounts are worn, damaged, or not correctCheck the engine mounts. Refer to equipment manufacturer service information.
Engine Runs Rough or MisfiresMoisture in the wiring harness connectorsDry the connector with Cummins® electrical contact cleaner, Part Number 3824510. Refer to equipment manufacturer service information.
Engine Shuts Off Unexpectedly or Dies During DecelerationEngine will not restartRefer to the Engine Difficult to Start or Will Not Start troubleshooting symptom tree in Section TS.
Engine Shuts Off Unexpectedly or Dies During DecelerationFuel level is low in the tankFill the supply tank. Refer to equipment manufacturer service information.
Engine Shuts Off Unexpectedly or Dies During DecelerationElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Shuts Off Unexpectedly or Dies During DecelerationIdle Shutdown or power takeoff (PTO) Shutdown features are activatedCheck the time limit on Idle Shutdown and PTO Shutdown features with an electronic service tool. Refer to Procedure 101-007 in Section 1.
Engine Shuts Off Unexpectedly or Dies During DecelerationMoisture in the wiring harness connectorsDry the connectors with electrical contact cleaner, Part Number 3824510.
Engine Shuts Off Unexpectedly or Dies During DecelerationOEM engine protection system is malfunctioningIsolate the OEM engine protection system. Follow the OEM service manual instructions to check for a malfunction.
Engine Shuts Off Unexpectedly or Dies During DecelerationBattery voltage supply to the engine control module (ECM) is low, interrupted, or openCheck the battery connections, the fuses, and the unswitched battery supply circuit. Refer to equipment manufacturer service information.
Engine Shuts Off Unexpectedly or Dies During DecelerationAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Speed Surges at Low or High IdleFuel level is low in the tankFill the supply tank. Refer to equipment manufacturer service information.
Engine Speed Surges at Low or High IdleEngine idle speed is set too lowAdjust the idle speed. Refer to a Cummins® Authorized Repair Location.
Engine Speed Surges at Low or High IdleElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Speed Surges at Low or High IdleMoisture in the wiring harness connectorsDry the connector with Cummins® electrical contact cleaner, Part Number 3824510. Refer to Procedure 101-007 in Section 1.
Engine Speed Surges at Low or High IdleAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Speed Surges at Low or High IdleFuel filter is pluggedMeasure the fuel pressure before and after the fuel filter. Refer to Procedure 006-015 in Section 5.
Engine Speed Surges at Low or High IdleFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Speed Surges at Low or High IdleFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Speed Surges Under Load or in Operating RangeFuel level is low in the tankFill the supply tank. Refer to equipment manufacturer service information.
Engine Speed Surges Under Load or in Operating RangeElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Speed Surges Under Load or in Operating RangeMoisture in the wiring harness connectorsDry the connector with Cummins® electrical contact cleaner, Part Number 3824510. Refer to equipment manufacturer service information.
Engine Speed Surges Under Load or in Operating RangeAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Speed Surges Under Load or in Operating RangeFuel filter is pluggedMeasure the fuel pressure before and after the fuel filter. Refer to Procedure 006-015 in Section 5.
Engine Speed Surges Under Load or in Operating RangeFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Speed Surges Under Load or in Operating RangeVehicle parasitics are excessiveCheck the vehicle for brakes dragging, transmission malfunction, cooling fan operation cycle time, and engine-driven units. Refer to equipment manufacturer service information.
Engine Speed Surges Under Load or in Operating RangeClutch is malfunctioning or is not correctCompare the drivetrain specifications to Cummins Inc. recommendations. Check the clutch for correct operation. Refer to equipment manufacturer service information.
Engine Speed Surges Under Load or in Operating RangeFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Speed Surges in PTO or Cruise ControlEngine speed also surges at idleRefer to the Engine Speed Surges at Low or High Idle troubleshooting symptom tree in Section TS.
Engine Speed Surges in PTO or Cruise ControlEngine speed surges while in the normal operating range and not in PTO or cruise controlRefer to the Engine Speed Surges Under Load or in Operating Range troubleshooting symptom tree in Section TS.
Engine Speed Surges in PTO or Cruise ControlElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Speed Surges in PTO or Cruise ControlMoisture in the wiring harness connectorsDry the connector with Cummins® electrical contact cleaner, Part Number 3824510. Refer to the Engine Speed Surges Under Load or in Operating Range troubleshooting symptom tree in Section TS.
Engine Speed Surges in PTO or Cruise ControlFuel filter is pluggedMeasure the fuel pressure before and after the fuel filter. Refer to Procedure 006-015 in Section 5.
Engine Speed Surges in PTO or Cruise ControlFuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to Procedure 006-015 in Section 5.
Engine Starts But Will Not Keep RunningFuel level is low in the tankFill the supply tank. Refer to equipment manufacturer service information.
Engine Starts But Will Not Keep RunningBattery voltage supply to the control module (ECM) is low, interrupted, or openCheck the battery connections. Refer to equipment manufacturer service information.
Engine Starts But Will Not Keep RunningElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Starts But Will Not Keep RunningIdle speed is set too low for accessoriesCheck and adjust the low-idle screw. Refer to a Cummins® Authorized Repair Location.
Engine Starts But Will Not Keep RunningEngine-driven units are engagedDisengage engine-driven units. Refer to equipment manufacturer service information.
Engine Starts But Will Not Keep RunningAir in the fuel systemCheck for air in the fuel system. Tighten or replace the fuel connections, fuel lines, fuel tank standpipe, and fuel filters as necessary.
Engine Starts But Will Not Keep RunningFuel filter or fuel suction line is restrictedReplace the fuel filter. Check the fuel suction line for restriction. Refer to Procedure 006-015 in Section 5.
Engine Starts But Will Not Keep RunningFuel grade is not correct for the application or the fuel quality is poorOperate the engine from a tank of known high quality fuel. Refer to Procedure 018-002 in Section V.
Engine Vibration ExcessiveBelt-driven accessories are malfunctioningCheck the fan hub, alternator, refrigerant compressor, and hydraulic pump for interference. Isolate belt-driven accessories and check for vibration. Refer to Procedure 008-036 in Section 6 and Procedure 013-001 in Section A.
Engine Vibration ExcessiveEngine idle speed is set too low (electronically controlled fuel systems)Check the engine data plate to verify the correct idle speed setting. Refer to Procedure 101-007 in Section 1. Increase the idle speed with the idle increment switch or an electronic service tool. Refer to the appropriate electronic service tool manual.
Engine Vibration ExcessiveEngine mounts are worn, damaged, or not correctCheck the engine mounts. Refer to equipment manufacturer service information.
Engine Vibration ExcessiveFan is loose, damaged, or has excessive hub bearing end clearanceCheck the fan. Refer to equipment manufacturer service information.
Engine Vibration ExcessiveEngine is misfiringRefer to the Engine Runs Rough or Misfires troubleshooting symptom tree in Section TS.
Engine Vibration ExcessiveElectronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Vibration ExcessiveCrankshaft pulley is damaged or looseInspect the crankshaft pulley. Refer to a Cummins® Authorized Repair Location.
Engine Vibration ExcessiveAlternator bearing worn or damagedReplace the alternator, if damaged. See equipment manufacturer service information.
Engine Will Not Reach Rated Speed (RPM)Vehicle parasitics are excessiveCheck the vehicle for brakes dragging, transmission malfunction, cooling fan operation cycle time, and engine-driven units. Refer to equipment manufacturer service information.
Engine Will Not Reach Rated Speed (RPM)Electronic fault codes are active or high counts of inactive fault codesReview instructions for reading active fault codes.
Engine Will Not Reach Rated Speed (RPM)Vehicle speed is too low for adequate cooling with high engine loadReduce the engine load. Increase the engine (fan) rpm by downshifting.
Engine Will Not Reach Rated Speed (RPM)Tachometer is not calibrated or is malfunctioningCompare the tachometer reading with a handheld tachometer or an electronic service tool reading. Calibrate or replace the tachometer as necessary. Refer to equipment manufacturer service information.
Engine Will Not Reach Rated Speed (RPM)Air-fuel tube leaking, wastegate diaphragm ruptured, or wastegate plumbing damagedTighten the fittings, repair the plumbing, and/or replace the wastegate diaphragm. Refer to equipment manufacturer service information or contact a Cummins® Authorized Repair Location.
Engine Will Not Reach Rated Speed (RPM)Charge-air cooler restricted, if equippedInspect the charge-air cooler for internal and external restrictions. Replace the restricted cooler if necessary. See equipment manufacturer service information.
Engine Will Not Reach Rated Speed (RPM)Fuel supply is not adequateCheck the flow through the filter to locate the source of the restriction. Refer to equipment manufacturer service information.
Engine Will Not Reach Rated Speed (RPM)Exhaust back pressure too highMeasure and correct if above specification. Refer to equipment manufacturer service information or contact a Cummins® Authorized Repair Location.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan QSF3.8 CM2350 F107: Engine Power Output Low — what causes it?

Documented causes: Electronic fault codes are active or high counts of inactive fault codes; Fuel grade is not correct for the application or the fuel quality is poor; Engine is operating above recommended altitude; Tachometer is not calibrated or is malfunctioning. See the table for the matching fixes.

Cummins/Onan QSF3.8 CM2350 F107: Engine Acceleration or Response Poor — what causes it?

Documented causes: Operator technique is not correct; Fuel level is low in the tank; Vehicle parasitics are excessive; Clutch is malfunctioning or is not correct. See the table for the matching fixes.

Cummins/Onan QSF3.8 CM2350 F107: Engine Difficult to Start or Will Not Start (Exhaust Smoke) — what causes it?

Documented causes: Starting procedure is not correct; Fuel level is low in the tank; Electronic fault codes are active or high counts of inactive fault codes; Starting aid, if necessary for cold weather, is malfunctioning. See the table for the matching fixes.