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Cummins/Onan HDKBC Troubleshooting

Cummins/Onan HDKBC troubleshooting: 37 fault codes and 4 symptom-cause-remedy entries from the manufacturer's own service documentation.

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Troubleshooting

41

Fault codes

CodeMeaningRemedy
1Engine Over Temperature — during normal operation, the engine coolant temperature exceeded 115°C (239°F) for 10 secondsCheck engine coolant level: if coolant level is low, add coolant as necessary and repair any leaks; Check for blockages: if an air inlet or outlet opening on the bottom of the generator set is blocked, remove objects; if dirt is fouling the radiation fins, clean dirt out; Reduce load: reduce the number of connected appliances, especially air conditioners and battery chargers
2Low Oil Pressure — the low oil pressure cutoff switch did not openCheck engine oil level: if the dipstick indicates oil is low, add oil; if oil is above the full mark on dipstick, drain excess oil
3Service CheckSee second-level fault code
4Over Crank — cranking exceeded 30 seconds without engine startingCheck fuel level: if fuel level is low, fill the fuel tank; prime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds; Check air filter element: replace the air filter if dirty; Replace engine oil with oil of proper viscosity for the ambient temperature; Check fuel fittings: tighten any fuel fitting if there is a fuel or air leak; reprime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds; Replace fuel filter
12Over Voltage — the control is unable to maintain rated voltageContact local dealer or distributor
13Under Voltage — the control is unable to maintain rated voltageReduce load: reduce the number of connected appliances, especially air conditioners and battery chargers
14Over Frequency — the engine governor is unable to maintain rated frequencyContact local dealer or distributor
15Under Frequency — the engine governor is unable to maintain rated frequencyReduce load: reduce the number of connected appliances, especially air conditioners and battery chargers
19Governor Actuator — the control sensed an open or shorted circuitContact local dealer or distributor
22Governor Actuator Overload — the duration of operation is near full-duty cycle beyond design limitReduce load: reduce the number of connected appliances, especially air conditioners and battery chargers; Check air filter element: replace the air filter if dirty; Check exhaust system: if exhaust system is blocked, remove blockage
24Faulty Temperature Sender — the control sensed open senderContact local dealer or distributor
27Voltage Sense — the control is unable to sense output voltageContact local dealer or distributor
29High Battery Voltage — voltage across the battery system is greater than 19 VoltsCheck battery bank connections and reconnect if necessary so that the 12 Volt batteries serving the generator set are connected in parallel (12 Volt) rather than in series (24 Volt); select a lower battery boost charge rate
32Low Cranking Speed — cranking speed is less than 180 RPM for more than 2 secondsCheck battery: clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery; Replace engine oil with oil of proper viscosity for the ambient temperature
35Control Card Failure — a microprocessor EEPROM error occurred during self testContact local dealer or distributor
36Engine Stopped — the engine stopped without receiving a command from the controlCheck fuel level: if fuel level is low, fill the fuel tank; prime the engine fuel system by positioning the control switch to STOP/PRIME for 30 seconds; Check air filter element: replace the air filter if dirty; Check for mechanical damage
38Over Current (Field Overload) — low power factor loadsReduce load: reduce the number of connected appliances, especially air conditioners and battery chargers; Check appliances for proper operation: have air conditioners and other appliances checked for proper operation
41Generator Rotor — control is unable to sense field or output voltageContact local dealer or distributor
42Processor — a microprocessor ROM error occurred during self testContact local dealer or distributor
43Processor — a microprocessor RAM error occurred during self testContact local dealer or distributor
45Speed Sense — the control is unable to sense quadrature frequencyContact local dealer or distributor
48Generator Field Sense — the control is unable to sense field voltageContact local dealer or distributor
57Over Prime — priming exceeded 3 minutesCheck control switch: check for and remove any object that may be holding either control switch (remote or generator set) in the STOP/PRIME position
Code 1Engine Over Temperature
Code 2Low Oil Pressure
Code 3Service Check
Code 4Over Crank
Code 12Over Voltage
Code 13Under Voltage
Code 14Over Frequency
Code 15Under Frequency
Code 19Governor Actuator
Code 22Governor Actuator Overload
Code 24Faulty Temperature Sender
Code 27Voltage Sense
Code 29High Battery Voltage
Code 32Low Cranking Speed

Symptoms & remedies

SymptomCauseRemedy
Status Indicator Not Working — there could be faulty connections or no battery voltageFaulty connections or no battery voltageTry the generator set control switch if the remote control switch start doesn't work, and vice versa; clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery
Starting Batteries Run Down — problem with batteries, connections, charging system, or parasitic loadsProblem with batteries, connections, charging system, or parasitic loadsClean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery; install or service a battery charging system in the vehicle
Starter Engages-Disengages — cranking voltage dips below 6 VoltsCranking voltage dips below 6 VoltsRun the vehicle propulsion engine while trying to start the generator set—the battery charging alternator may be able to maintain starting voltage high enough to start the generator set; clean and tighten the positive (+) and negative (–) battery cable connections at the battery and at the generator set; recharge or replace the battery; increase battery cable size or run parallel cables
No Power—Generator Set Running, Status Light On — line circuit breaker is OFF, or tripped due to short circuit or overloadLine circuit breaker is OFF, or tripped due to short circuit or overloadTurn on or reset the line circuit breaker on the generator set; turn on or reset the line circuit breaker on the main distribution panel in the vehicle

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan HDKBC: Status Indicator Not Working — there could be faulty connections or no battery voltage — what causes it?

Documented causes: Faulty connections or no battery voltage. See the table for the matching fixes.

Cummins/Onan HDKBC: Starting Batteries Run Down — problem with batteries, connections, charging system, or parasitic loads — what causes it?

Documented causes: Problem with batteries, connections, charging system, or parasitic loads. See the table for the matching fixes.

Cummins/Onan HDKBC: Starter Engages-Disengages — cranking voltage dips below 6 Volts — what causes it?

Documented causes: Cranking voltage dips below 6 Volts. See the table for the matching fixes.