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Cummins/Onan DGEA Troubleshooting

Cummins/Onan DGEA troubleshooting: 2 fault codes and 20 symptom-cause-remedy entries from the manufacturer's own service documentation.

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Troubleshooting

22

Fault codes

CodeMeaningCause
FAULT 1The FAULT 1 or FAULT 2 fault lamp lights. Engine shuts down immediately, engine runs for several seconds and then shuts down, or engine continues to runThe standard undesignated fault functions are programmed to shut down the set when a fault is sensed. Fault 1 is time delayed while Fault 2 is immediate. The nature of the fault is an optional selection that is determined when the set installation is designed. The undesignated fault functions may also be programmed for non-shutdown or non-time delay.
FAULT 2The FAULT 1 or FAULT 2 fault lamp lights. Engine shuts down immediately, engine runs for several seconds and then shuts down, or engine continues to runThe standard undesignated fault functions are programmed to shut down the set when a fault is sensed. Fault 1 is time delayed while Fault 2 is immediate. The nature of the fault is an optional selection that is determined when the set installation is designed. The undesignated fault functions may also be programmed for non-shutdown or non-time delay.

Symptoms & remedies

SymptomCauseRemedy
Green RUN lamp lights following engine startupIndicates all engine systems are normal. No corrective action required.
PRE HI ENGINE TEMP lamp lights. Engine continues to operateEngine has begun to overheat and engine temperature has risen to approximately 215°F (102°C)If generator is powering non-critical and critical loads and cannot be shut down: reduce load if possible by turning off non-critical loads; check air inlets and outlets and remove any obstructions to airflow. If engine can be stopped, follow procedure in step 3.
HI ENG TEMP lamp lights. Engine shuts downEngine has overheated (engine temperature has risen above 222°F/106°C) or coolant level is low (sets with coolant level sensor)Allow engine to cool down completely before proceeding: check coolant level and replenish if low, look for possible coolant leakage points and repair if necessary; check for obstructions to cooling airflow and correct as necessary; check for a slipping fan belt and tighten if loose; reset control and restart after locating and correcting problem; contact an authorized service center for service if none of the above.
PRE LO OIL PRES lamp lights. Engine continues to operateEngine oil pressure has dropped to 20 psi (138 kPa)If generator is powering critical loads and cannot be shut down, wait until next shutdown period and then follow step 5 procedure. If engine can be stopped, follow procedures in step 5.
LO OIL PRES lamp lights. Engine shuts downEngine oil pressure has dropped to 14 psi (97 kPa)Check oil level, lines and filters. If oil system is OK but oil level is low, replenish. Reset control and restart. Contact an authorized service center if oil pressure is not in the range of 25 to 40 psi (172 to 275 kPa).
OVERCRANK lamp lights and engine stops cranking, or engine runs, shuts down, and LO OIL PRES lamp lightsPossible fuel system problemCheck for empty fuel tank, fuel leaks, or plugged fuel lines and correct as required; check for dirty fuel filter and replace if necessary (see Maintenance section); check for dirty or plugged air filter and replace if necessary (see Maintenance section); reset the control and restart after correcting the problem; contact an authorized service center for service if none of the above.
Engine runs and then shuts down, OVERSPEED lamp lightsEngine has exceeded normal operating speedContact an authorized service center for service.
SWITCH OFF lamp flashesRun/Stop/Remote switch is in the Stop position which will prevent automatic starting if an automatic transfer switch is usedMove the Run/Stop/Remote switch to the Remote position for automatic starting.
LO FUEL lamp lights. Engine continues to runDiesel fuel supply is running lowCheck fuel supply and replenish as required.
LO FUEL LAMP lights. Engine shuts down and LO OIL PRES lamp lightsEngine has run out of fuelCheck fuel level and replenish as required.
LO ENG TEMP lamp lights. Set is in standby mode but is not operatingEngine coolant heater is not operating or is not circulating coolantCheck for the following conditions: coolant heater not connected to power supply — check for blown fuse or disconnected heater cord and correct as required; check for low coolant level and replenish if required, look for possible coolant leakage points and repair as required; contact an authorized service center for service if none of the above.
Fault lamp lights but no fault exists. Engine gauges show oil pressure, engine temperature, and frequency (speed) are within normal limitsThe monitor board or a sensor may be at faultContact an authorized service center for service.
Engine starts from generator control panel but will not start automatically or from a remote panelRemote circuit breaker is trippedReset breaker and restart. Contact an authorized service center if breaker trips after resetting.
Engine will not crankFault lamp onCorrect fault and reset control.
Engine will not crankPoor battery cable connectionsClean the battery cable terminals and tighten all connections.
Engine will not crankDischarged or defective batteryRecharge or replace the battery.
Engine will not crankEmergency stop button (if equipped) pushed inTo reset, pull switch out and move Run/Stop/Remote switch to Stop position. Then push test switch to Reset/Lamp position.
Engine will not crankPossible fault with control or starting system (none of the above)Contact an authorized service center if none of the above.
No AC output voltageField breaker is trippedReset breaker. Contact an authorized service center if voltage buildup causes breaker to trip.
Green RUN lamp does not light following engine startupPossible Start/Disconnect relay failureContact an authorized service center for assistance.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan DGEA: Engine will not crank — what causes it?

Documented causes: Fault lamp on; Poor battery cable connections; Discharged or defective battery; Emergency stop button (if equipped) pushed in. See the table for the matching fixes.

Cummins/Onan DGEA: The FAULT 1 or FAULT 2 fault lamp lights. Engine shuts down immediately, engine runs for several seconds and then shuts down, or engine continues to run — what causes it?

Documented causes: The standard undesignated fault functions are programmed to shut down the set when a fault is sensed. Fault 1 is time delayed while Fault 2 is immediate. The nature of the fault is an optional selection that is determined when the set installation is designed. The undesignated fault functions may also be programmed for non-shutdown or non-time delay.. See the table for the matching fixes.

Cummins/Onan DGEA: PRE HI ENGINE TEMP lamp lights. Engine continues to operate — what causes it?

Documented causes: Engine has begun to overheat and engine temperature has risen to approximately 215°F (102°C). See the table for the matching fixes.