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Cummins/Onan C Series Troubleshooting

Cummins/Onan C Series troubleshooting: 8 fault codes and 179 symptom-cause-remedy entries from the manufacturer's own service documentation.

Cummins/Onan C Series — full specs, parts & maintenance.

All Cummins/Onan fault codes →

Troubleshooting

187

Fault codes

CodeMeaning
31Engine will not shut off
38Excessive engine moisture
86Excessive fuel consumption
387Excessive vibration
80Exhaust smoke excessive under load
338Knock
29Fuel or oil leaking from exhaust manifold
35Low power

Symptoms & remedies

SymptomCauseRemedy
Engine Will Not Crank or Cranks SlowlyStarting Motor Operating But Not Cranking the EngineRemove the starting motor and check for broken teeth on the flywheel or broken spring.
Engine Will Not Crank or Cranks SlowlyEngine Drive Units EngagedDisengage driven units and check for loading from malfunctioning accessories.
Engine Will Not Crank or Cranks SlowlyCrankshaft Rotation RestrictedBar the engine to check for rotational resistance.
Engine Will Not Crank or Cranks SlowlyStarting Circuit Connections Loose or CorrodedCheck and tighten connections.
Engine Will Not Crank or Cranks SlowlyBattery Charge LowCheck battery voltage.
Engine Will Not Crank or Cranks SlowlyNo Voltage to Starter SolenoidCheck voltage to solenoid.
Engine Will Not Crank or Cranks SlowlySolenoid or Starting Motor MalfunctionReplace starting motor.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Engine Cranking Speed to SlowRefer to Engine Will Not Crank or Cranks Slowly
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Injection Pump Timing IncorrectVerify timing/time the injection pump.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Valves Incorrectly AdjustedAdjust valves.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Cold Weather or Not Working ProperlyCheck-repair or replace cold starting aid, if necessary.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Air in the Fuel SystemBleed the fuel system and check for suction leaks.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)One or More Injectors Worn or MalfunctioningCheck/replace injectors.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Fuel Supply RestrictedClean or replace pre-filters and screens and check fuel lines for restrictions.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Intake Air System RestrictedCheck intake air system for restrictions.
Engine Hard to Start or Will Not Start (Exhaust Smoke Present)Fuel ContaminatedVerify by operating engine from a temporary supply tank.
Engine Cranks, But Will Not Start - No Smoke From ExhaustNo Fuel in TankAdd fuel.
Engine Cranks, But Will Not Start - No Smoke From ExhaustFuel Shutoff Valve OpenCheck for loose wires and verify that the solenoid is functioning. Check to be sure manual shut off lever is in the run position.
Engine Cranks, But Will Not Start - No Smoke From ExhaustIf the Condition Occurs During Initial Start, Following an Extended Period of Non Use, or After Replacement of a Fuel System Component, Air in the Fuel SystemBleed the fuel system.
Engine Cranks, But Will Not Start - No Smoke From ExhaustIf Previous Engine Operation Had Been Normal, Injection Pump Not Getting FuelLoosen the bleed plug at the filter head end. Operate the hand primer on the lift pump to check for fuel. Clean-replace lift pump if necessary.
Engine Cranks, But Will Not Start - No Smoke From ExhaustFuel Filter Plugged With Water or Other ContaminationDrain Fuel-Water Separator or Replace Fuel Filter.
Engine Cranks, But Will Not Start - No Smoke From ExhaustWorn or Malfunctioning Injection PumpLoosen the high line at the injectors and previously check hole every while cranking the engine. Replace the pump if fuel is not being delivered.
Engine Cranks, But Will Not Start - No Smoke From ExhaustInjection Pump Timing IncorrectVerify timing/time the injection pump.
Engine Starts But Will Not Keep RunningIdle Speed Too LowAdjust idle speed.
Engine Starts But Will Not Keep RunningEngine Starting Under LoadDisengage driven units and check for loading from malfunctioning accessories.
Engine Starts But Will Not Keep RunningFuel ContaminatedVerify by operating engine from a temporary supply tank.
Engine Starts But Will Not Keep RunningInjection Pump Out of TimeCheck/correct pump timing.
Engine Starts But Will Not Keep RunningMalfunctioning Engine Shut Down DeviceMake sure shutdown device is not occurring too soon.
Engine Starts But Will Not Keep RunningAir in the Fuel SystemBleed the fuel system and check for suction leaks.
Engine Starts But Will Not Keep RunningFuel Filter Plugged or Fuel Waxing Due to Cold WeatherDrain fuel-water separator or replace filter. Check for fuel waxing in cold weather.
Engine Starts But Will Not Keep RunningFuel Supply RestrictedClean or replace pre-filters and screens and check for fuel line restrictions.
Engine Will Not Shut OffElectrical or Manual Fuel Shutoff Not ClosingVerify the solenoid is not being energized by a short in the wiring. Check the voltage to the shutoff lever for grounding. Check for the absence of the spring in the pump. Be sure the lever is in the shutoff position.
Engine Will Not Shut OffEngine Running on Fumes Drawn into Air IntakeLocate and isolate the source of fumes.
Engine Will Not Shut OffFuel Leaking to Intake ManifoldCheck for porosity between the fuel filter mounting to the intake manifold.
Rough Idle, Warm EngineIdle Speed Set too LowCheck/adjust low idle screw setting.
Rough Idle, Warm EngineAir in Fuel SystemBleed fuel system and check for suction leaks.
Rough Idle, Warm EngineInjection Timing IncorrectCheck/correct injection timing.
Rough Idle, Warm EngineInjector Nozzles Plugged or InoperativeReplace injectors.
Rough Idle, Warm EngineBroken Engine MountsReplace mounts.
Rough Idle, Warm EngineWrong High Pressure LinesInstall correct lines.
Rough Idle, Warm EngineInjection Pump Worn or MalfunctioningReplace pump.
Engine Surges at IdleLow Fuel Level in the TankFill supply tank.
Engine Surges at IdleIdle Speed Set too LowCheck/adjust low idle screw.
Engine Surges at IdleAir in the Fuel SystemBleed fuel system and check for suction leaks.
Engine Surges at IdleRestricted Fuel SupplyClean or replace pre-filters and screens and check fuel lines for restriction.
Engine Surges at IdleMalfunctioning or Worn Injection PumpRemove pump. Have pump recalibrated or replace pump.
Lubricating Oil Pressure LowIncorrect Oil LevelAdd or drain engine oil.
Lubricating Oil Pressure LowOil Viscosity LowRefer to coolant temperature above normal chart.
Lubricating Oil Pressure LowOil Pressure Gauge MalfunctionCheck oil pressure gauge.
Lubricating Oil Pressure LowRegulating Valve Stuck Open or Broken SpringCheck and clean. Replace spring if broken.
Lubricating Oil Pressure LowOil Diluted with Coolant (Anti-Freeze)Check for external leak at rear of cylinder head, along fuel pump side of block, oil cooler cover and gear housing. Remove and check water pump plunger seal. Replace leaking pump. Change oil.
Lubricating Oil Pressure LowOil Filter PluggedChange oil and replace filter.
Lubricating Oil Pressure LowIncorrect Oil SpecificationsCheck oil specifications.
Lubricating Oil Pressure Too HighMalfunctioning Pressure Switch/GageVerify the Pressure Switch is Functioning Correctly.
Lubricating Oil Pressure Too HighEngine Running Too ColdRefer to Troubleshooting Logic for Coolant Temperature Below Normal
Lubricating Oil Pressure Too HighOil Viscosity Too ThickMake Sure the Correct Oil is Being Used.
Lubricating Oil Pressure Too HighRelief Valve Stuck ClosedCheck/Replace Valve.
Lube Oil LossExternal LeaksVisually Inspect for Oil Leaks.
Lube Oil LossCrankcase Being OverfilledVerify that the Dipstick is Correctly Marked.
Lube Oil LossIncorrect Oil Specification or ViscosityMake Sure the Correct Oil is Being Used.
Lube Oil LossViscosity from Dilution with FuelLook for Reduced Viscosity from Dilution with Fuel. Review/Reduce the Oil Change Intervals.
Lube Oil LossOil Cooler LeakCheck for Oil in the Coolant.
Lube Oil LossIf Equipped, Air Compressor Pumping OilCheck/Replace Air Compressor.
Lube Oil LossHigh Blowby Forcing Oil Out the BreatherCheck the Breather Tube Area for Signs of Oil Loss. Measure the Blowby and Perform the Required Repairs.
Lube Oil LossTurbocharger Leaking OilInspect the Turbocharger, the Oil Outlet for Evidence of Oil Transfer.
Coolant Temperature Above NormalLow Coolant LevelAdd coolant.
Coolant Temperature Above NormalRadiator Fins Damaged or Obstructed with DebrisInspect radiator fins - clean or repair if necessary.
Coolant Temperature Above NormalCollapsed Radiator HosesInspect hoses - replace if necessary.
Coolant Temperature Above NormalCold Weather Radiator Cover ClosedOpen radiator cover.
Coolant Temperature Above NormalIncorrect Oil LevelAdd or drain engine oil.
Coolant Temperature Above NormalCooling Fan Shroud Damaged or MissingInspect shroud; repair-replace or install.
Coolant Temperature Above NormalLoose Fan Drive BeltCheck the belt tensioner.
Coolant Temperature Above NormalFan Not EngagingCheck fan sensor.
Coolant Temperature Above NormalIncorrect or Malfunctioning Radiator CapCheck the radiator cap. Replace if necessary.
Coolant Temperature Above NormalShutters Are Not Opening Completely or Cold Weather Radiator Cover ClosedInspect the shutters - repair or replace if necessary. Open radiator cover.
Coolant Temperature Above NormalTemperature Gauge MalfunctionTest the gauge-repair or replace if necessary.
Coolant Temperature Above NormalIncorrect ThermostatCheck/replace thermostat.
Coolant Temperature Above NormalOverfueled Injection PumpCheck/replace pump.
Coolant Temperature Above NormalVehicle OverloadedReduce to a lower gear.
Coolant Temperature Above NormalAir in Cooling SystemMeasure cylinder block coolant pressure. Check/replace water pump. Check hose clamps for leaks on the suction side of the pump. Check for compression leak through cylinder head gasket.
Coolant Temperature Above NormalCooling Passages Restricted or Cylinder Head Gasket or Cylinder BlockFlush the cooling system, fill with new coolant.
Coolant LossRadiator or Cab Heater LeakingVisually inspect the Radiator Heater, Hoses and Connections to Locate the Leak. If Oil is Present in the Coolant, Check for a Transmission or Lube Oil Cooler Leak.
Coolant LossExternal Engine LeakVisually Inspect the Engine and Components for Seal or Gasket Leaks.
Coolant LossOverheating or Leaking Compression Gases Resulting in Loss Through the Radiator OverflowReview the Operation for Overheating and Low Power. Refer to Troubleshooting Logic for Coolant Temperature Above Normal.
Coolant LossIf Equipped, Transmission Cooler LeakCheck for Mixing of Coolant and Transmission Fluid.
Coolant LossIf Equipped with a Water Cooled Air Compressor, Leaking Head or Head GasketLook for Coolant in the Oil. Check/Replace Head or Gasket
Coolant LossLube Oil Cooler LeakCheck/Replace the Oil Cooler. Look for Coolant in the Oil.
Coolant Temperature Below NormalRadiator Shutters Stuck in Open PositionInspect the shutters - repair or replace if necessary.
Coolant Temperature Below NormalFan MalfunctionCheck fan for continuous operation.
Coolant Temperature Below NormalTemperature Sensor MalfunctionCheck/clean sensor and coolant passage. Test/replace sensor.
Coolant Temperature Below NormalTemperature Gauge MalfunctionTest the gauge - repair or replace if necessary.
Coolant Temperature Below NormalThermostats Incorrect or MalfunctioningCheck thermostats and replace if necessary.
Contaminated CoolantWithout Correct Mixture of Antifreeze and WaterDrain and Flush the Cooling System. Fill with Correct Mixture of Antifreeze and Water. Review the Coolant Change Interval.
Contaminated CoolantIf Equipped, Leaking Transmission Oil CoolerCheck/Replace Oil Cooler. Refer to Equipment Manufacturer's Procedures.
Contaminated CoolantOil Leaks from Oil Cooler, Head Gasket, Head and Cylinder BlockRefer to Troubleshooting Logic for Lube Oil Loss
Contaminated Lube OilCoolant in the Oil, Internal Engine Component LeaksRefer to Troubleshooting Logic for Coolant Loss
Contaminated Lube OilExcessive Oil SludgeReview Oil and Filter Change Intervals. Make Sure the Correct Oil is Being Used.
Contaminated Lube OilWorn Injection Pump PlungersReplace the Pump.
Contaminated Lube OilFuel in the Oil, Engine Operating Too ColdReview the Operation for excessive Idling Resulting in the Engine Running Below Normal Temperature.
Contaminated Lube OilLift Pump Seal LeakingReplace Lift Pump.
Contaminated Lube OilInjector Needle ValvesLocate and Replace Malfunctioning Injector.
Fuel or Oil Leaking from Exhaust ManifoldIntake Air RestrictionCheck/Replace Filter Element.
Fuel or Oil Leaking from Exhaust ManifoldExcessive IdlingReview Operation for Excessive Idling.
Fuel or Oil Leaking from Exhaust ManifoldInjector Needle Valve Stuck OpenLocate and Replace Malfunctioning Injector.
Fuel or Oil Leaking from Exhaust ManifoldObstructed Turbocharger Drain LineCheck/Clean Line.
Fuel or Oil Leaking from Exhaust ManifoldTurbocharger Seals Leaking OilCheck/Replace Turbocharger.
Exhaust Smoke Excessive Under LoadLugging EngineUse lower gear.
Exhaust Smoke Excessive Under LoadMore Than One Seal Washer Under InjectorRemove extra washers.
Exhaust Smoke Excessive Under LoadAir in Fuel SystemBleed fuel system and check for suction leaks.
Exhaust Smoke Excessive Under LoadInjector Nozzle MalfunctioningRemove and have injector nozzle tested. Replace injectors if necessary.
Exhaust Smoke Excessive Under LoadAir Cleaner PluggedInspect air cleaner. Clean and replace.
Exhaust Smoke Excessive Under LoadAir Fuel Control Line LeakCheck/tighten fittings.
Exhaust Smoke Excessive Under LoadInjection Pump Timing IncorrectCheck and adjust injection pump timing.
Exhaust Smoke Excessive Under LoadAir leak Between Turbocharger and Intake or Exhaust ManifoldCorrect leak.
Exhaust Smoke Excessive Under LoadMalfunctioning TurbochargerReplace turbocharger.
Exhaust Smoke Excessive Under LoadEngine Running Too ColdCheck thermostat and cooling system.
Engine Will Not Reach Rated Speed When LoadedVehicle OverloadedReduce load or use lower gear.
Engine Will Not Reach Rated Speed When LoadedThrottle Linkage Adjustment WrongCheck throttle linkage adjustment for full travel to the high idle stop screw.
Engine Will Not Reach Rated Speed When LoadedTachometer Has a MalfunctionCheck with hand or digital tachometer.
Engine Will Not Reach Rated Speed When LoadedAir Fuel Control Tube Leaking and/or RestrictedTighten fittings. Replace tube if necessary.
Engine Will Not Reach Rated Speed When LoadedFuel Supply RestrictedChange the fuel filter and check fuel line, pre-filter and screens for restrictions.
Engine Will Not Reach Rated Speed When LoadedHigh Speed Screw Incorrectly AdjustedCheck/adjust high speed screw.
Engine Will Not Reach Rated Speed When LoadedPartially Engaged Shutdown LeverCheck/adjust shutdown lever.
Engine Will Not Reach Rated Speed When LoadedMalfunctioning Injection PumpReplace injection pump.
Low PowerVehicle OverloadedReduce load or use lower gears.
Low PowerLubricating Oil Level Too HighDrain oil to proper level.
Low PowerThrottle Linkage Adjustment WrongCheck and adjust throttle linkage for full travel of the fuel control lever.
Low PowerIntake or Exhaust System RestrictedCheck intake and exhaust systems for restrictions. Inspect air filter and replace as necessary.
Low PowerTurbocharger and Intake ManifoldCheck intake and exhaust systems for restrictions. Inspect air filter and replace as necessary.
Low PowerAir Fuel Control Tube Leaking and/or RestrictedTighten fittings. Replace tube if necessary.
Low PowerAir Leak Between Turbocharger and Intake ManifoldCorrect leak.
Low PowerExhaust Leak Between Turbocharger and Exhaust ManifoldCorrect leak.
Low PowerAir in the Fuel SystemBleed the fuel system and check for suction leaks.
Low PowerFuel Quality PoorVerify by operating engine from a temporary tank that contains good fuel and refer to fuel oil specifications.
Low PowerFuel Supply RestrictedClean pre-filters and screens and check fuel line for restriction. Replace fuel filter.
Low PowerMalfunctioning Lift PumpCheck/replace lift pump.
Low PowerHigh Intake Air Temperature - (Above 36 Deg.C [96 Deg.F])Use outside air to turbocharger in warm weather.
Low PowerLow Intake Air Temperature - (Below 0 Deg.C [32 Deg.F])Use intake air from under hood in cold weather.
Low PowerHigh Fuel Temperatures (Above 70 Deg.C [168 Deg.F])Fill tanks, turn off fuel heater.
Low PowerInjection Pump Timing Not CorrectCheck timing.
Low PowerTurbocharger Worn or MalfunctioningReplace turbocharger.
Low PowerValves Not Set ProperlyAdjust valves. Inspect push rods, springs, etc.
Low PowerInjector Nozzles Worn or MalfunctioningReplace injectors.
Low PowerWorn or Malfunctioning Injection PumpReplace injection pump.
Engine MisfiringContaminated FuelVerify by operating from a temporary tank.
Engine MisfiringAir in Fuel SystemBleed fuel system and check for suction leaks.
Engine MisfiringFuel Injection Lines LeakingInspect and replace broken lines.
Engine MisfiringIncorrect Valve AdjustmentInspect push rods, springs, etc. Adjust valves.
Engine MisfiringInjector Nozzles Plugged or InoperativeReplace injectors.
Engine MisfiringInjection Pump Timing IncorrectCheck/time injection pump.
Fuel KnockEngine OverloadedUse lower gear.
Fuel KnockPoor Quality FuelDrain tank; fill with correct fuel.
Fuel KnockAir in Fuel SystemBleed fuel system and check for suction leaks.
Fuel KnockIncorrect Injection Pump TimingCheck pump timing.
Fuel KnockInjection Nozzles MalfunctioningRemove nozzles. Test and repair.
Excessive Fuel ConsumptionFuel LeakCheck for source of the leak.
Excessive Fuel ConsumptionAdditional Loading From Malfunctioning AccessoriesCheck/repair vehicle components, refer to the Equipment Manufacturer's Procedures.
Excessive Fuel ConsumptionOperator TechniqueReview operation for correct gear shifts, proper deceleration, and idling.
Excessive Fuel ConsumptionPoor Quality FuelMake sure quality No. 2 fuel is being used.
Excessive Fuel ConsumptionInadequate Intake Air or Exhaust RestrictionRefer to Troubleshooting Logic for Excessive Exhaust Smoke.
Excessive Fuel ConsumptionFuel Pump TimingCheck/time the pump.
Excessive Fuel ConsumptionWorn or Malfunctioning InjectorsReplace injectors.
Excessive Fuel ConsumptionValves Not SeatingCheck/adjust valves.
Excessive VibrationEngine Not Running SmoothlyRefer to Troubleshooting Logic for rough running or misfiring.
Excessive VibrationLoose or Broken Engine MountsCheck/replace (Refer to Equipment Manufacturer's Service Instructions)
Excessive VibrationDamaged Fan or Malfunctioning AccessoriesCheck/replace the vibrating Component (Refer to Equipment Manufacturer's Service Instructions)
Excessive VibrationMalfunctioning Vibration DamperInspect/replace the vibration damper.
Excessive VibrationWorn or Damaged Alternator BearingCheck/replace the alternator.
Excessive Engine NoisesDrive Belt Squeal, Insufficient Tension or Abnormally High LoadingCheck the tensioner and inspect the drive belt. Make sure water pump, tensioner pulley, fan hub and alternator turn freely.
Excessive Engine NoisesAccessory Drive Belt SquealCheck the tension of accessory drive belts. (Refer to the Equipment Manufacturer's Procedures.) Make sure the accessories turn freely.
Excessive Engine NoisesIntake Air or Exhaust LeaksRefer to Troubleshooting Logic for excessive exhaust smoke.
Excessive Engine NoisesExcessive Valve LashAdjust valves. Make sure the push rods are not bent or the rocker levers are not severely worn.
Excessive Engine NoisesTurbocharger NoiseCheck turbocharger impeller and turbine wheel for housing contact.
Excessive Engine NoisesGear Train NoiseCheck/replace vibration damper.
Alternator Not Charging or Insufficient ChargingLoose or Corroded Battery ConnectionsCheck and clean connections.
Alternator Not Charging or Insufficient ChargingAlternator Belt SlippingCheck/replace belt tensioner.
Alternator Not Charging or Insufficient ChargingAlternator Pulley Loose on ShaftTighten pulley.
Alternator Not Charging or Insufficient ChargingGauge or Lamp MalfunctionCheck/Replace the gauge or lamp.
Alternator Not Charging or Insufficient ChargingMalfunctioning AlternatorReplace alternator.

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan C Series: Low Power — what causes it?

Documented causes: Vehicle Overloaded; Lubricating Oil Level Too High; Throttle Linkage Adjustment Wrong; Intake or Exhaust System Restricted. See the table for the matching fixes.

Cummins/Onan C Series: Coolant Temperature Above Normal — what causes it?

Documented causes: Low Coolant Level; Radiator Fins Damaged or Obstructed with Debris; Collapsed Radiator Hoses; Cold Weather Radiator Cover Closed. See the table for the matching fixes.

Cummins/Onan C Series: Exhaust Smoke Excessive Under Load — what causes it?

Documented causes: Lugging Engine; More Than One Seal Washer Under Injector; Air in Fuel System; Injector Nozzle Malfunctioning. See the table for the matching fixes.