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Cummins/Onan 37 DGBA Troubleshooting

Cummins/Onan 37 DGBA troubleshooting: 2 fault codes and 16 symptom-cause-remedy entries from the manufacturer's own service documentation.

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Troubleshooting

18

Fault codes

CodeMeaningCause
FAULT 1The FAULT 1 or FAULT 2 fault lamp lights. Engine shuts down immediately, engine runs for several seconds and then shuts down, or engine continues to runThe standard undesignated fault functions are programmed to shut down the set when a fault is sensed. Fault 1 is time delayed while Fault 2 is immediate. The nature of the fault is an optional selection that is determined when the set installation is designed. The undesignated fault functions may also be programmed for non-shutdown or non-time delay
FAULT 2The FAULT 1 or FAULT 2 fault lamp lights. Engine shuts down immediately, engine runs for several seconds and then shuts down, or engine continues to runThe standard undesignated fault functions are programmed to shut down the set when a fault is sensed. Fault 1 is time delayed while Fault 2 is immediate. The nature of the fault is an optional selection that is determined when the set installation is designed. The undesignated fault functions may also be programmed for non-shutdown or non-time delay

Symptoms & remedies

SymptomCauseRemedy
Green RUN lamp lights following engine startupIndicates all engine systems are normalNo corrective action required
PRE HI ENGINE TEMP lamp lights. Engine continues to operateIndicates engine has begun to overheat and engine temperature has risen to approximately 215°F (102°C)If generator is powering non-critical and critical loads and cannot be shut down, reduce load if possible by turning off non-critical loads; check air inlets and outlets and remove any obstructions to airflow; if engine can be stopped, follow procedure in step 3
HI ENG TEMP lamp lights. Engine shuts downIndicates engine has overheated (engine temperature has risen above 222°F/106°C) or coolant level is low (sets with coolant level sensor)Allow engine to cool down completely before proceeding with the following checks: check coolant level and replenish if low, look for possible coolant leakage points and repair if necessary; check for obstructions to cooling airflow and correct as necessary; check for a slipping fan belt and tighten if loose; reset control and restart after locating and correcting problem; contact an authorized service center for service if none of the above
PRE LO OIL PRES lamp lights. Engine continues to operateIndicates engine oil pressure has dropped to 20 psi (138 kPa)If generator is powering critical loads and cannot be shut down, wait until next shutdown period and then follow step 5 procedure; if engine can be stopped, follow procedures in step 5
LO OIL PRES lamp lights. Engine shuts downIndicates engine oil pressure has dropped to 14 psi (97 kPa)Check oil level, lines and filters; if oil system is OK but oil level is low, replenish; reset control and restart; contact an authorized service center if oil pressure is not in the range of 25 to 40 psi (172 to 275 kPa)
OVERCRANK lamp lights and engine stops cranking, or engine runs, shuts down, and LO OIL PRES lamp lightsIndicates possible fuel system problemCheck for empty fuel tank, fuel leaks, or plugged fuel lines and correct as required; check for dirty fuel filter and replace if necessary (see Maintenance section); check for dirty or plugged air filter and replace if necessary (see Maintenance section); reset the control and restart after correcting the problem; contact an authorized service center for service if none of the above
Engine runs and then shuts down, OVERSPEED lamp lightsIndicates engine has exceeded normal operating speedContact an authorized service center for service
SWITCH OFF lamp flashesIndicates Run/Stop/Remote switch is in the Stop position which will prevent automatic starting if an automatic transfer switch is usedMove the Run/Stop/Remote switch to the Remote position for automatic starting
LO FUEL lamp lights. Engine continues to runIndicates diesel fuel supply is running lowCheck fuel supply and replenish as required
LO FUEL LAMP lights. Engine shuts down and LO OIL PRES lamp lightsIndicates engine has run out of fuelCheck fuel level and replenish as required
LO ENG TEMP lamp lights. Set is in standby mode but is not operating. (Lamp lights when engine coolant temperature is 70°F (21°C) or lower. Since the lamp goes out after the engine warms up, there should be no cause for alarm even during initial generator set operation.)Indicates engine coolant heater is not operating or is not circulating coolantCheck for the following conditions: coolant heater not connected to power supply, check for blown fuse or disconnected heater cord and correct as required; check for low coolant level and replenish if required, look for possible coolant leakage points and repair as required; contact an authorized service center for service if none of the above
Fault lamp lights but no fault exists. Engine gauges show oil pressure, engine temperature, and frequency (speed) are within normal limitsThe monitor board or a sensor may be at faultContact an authorized service center for service
Engine starts from generator control panel but will not start automatically or from a remote panel. (Note: The Run/Stop/Remote switch must be in the Remote position for automatic or remote starting)Remote circuit breaker is trippedReset breaker and restart; contact an authorized service center if breaker trips after resetting
Engine will not crankIndicates possible fault with control or starting systemCheck for the following conditions: fault lamp on, correct fault and reset control; poor battery cable connections, clean the battery cable terminals and tighten all connections; discharged or defective battery, recharge or replace the battery; emergency stop button (if equipped) pushed in, to reset, pull switch out and move Run/Stop/Remote switch to Stop position, then push test switch to Reset/Lamp position; contact an authorized service center if none of the above
No AC output voltageField breaker is trippedReset breaker; contact an authorized service center if voltage buildup causes breaker to trip
Green RUN lamp does not light following engine startupIndicates possible Start/Disconnect relay failureContact an authorized service center for assistance

Fault codes and symptom→remedy steps extracted from this model’s service/owner documentation; verify against the official manual before servicing.

Common questions

Cummins/Onan 37 DGBA: The FAULT 1 or FAULT 2 fault lamp lights. Engine shuts down immediately, engine runs for several seconds and then shuts down, or engine continues to run — what causes it?

Documented causes: The standard undesignated fault functions are programmed to shut down the set when a fault is sensed. Fault 1 is time delayed while Fault 2 is immediate. The nature of the fault is an optional selection that is determined when the set installation is designed. The undesignated fault functions may also be programmed for non-shutdown or non-time delay. See the table for the matching fixes.

Cummins/Onan 37 DGBA: Green RUN lamp lights following engine startup — what causes it?

Documented causes: Indicates all engine systems are normal. See the table for the matching fixes.

Cummins/Onan 37 DGBA: PRE HI ENGINE TEMP lamp lights. Engine continues to operate — what causes it?

Documented causes: Indicates engine has begun to overheat and engine temperature has risen to approximately 215°F (102°C). See the table for the matching fixes.