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Home›Repair guides›Catalog) for your generator set, contact the nearest authorized Cummins Onan distributor.

Cummins/Onan — Catalog) for your generator set, contact the nearest authorized Cummins Onan distributor.

For these Cummins/Onan models: EGMBT, EGMBT (P4500), EGMBU, EGMBU (P5000E), EGMBU (P5000e), P24500 (Spec A), P5000e (Spec A).

Applies to: Cummins Onan Egmbt, Cummins Onan Egmbu

Procedure

  1. 3.1 Outside North America If you are outside North America, call Cummins Onan at 1-763-574-5000 from 7:30 AM to 4:00 PM, Central Standard Time, Monday through Friday, or fax 1-763-528-7229.
  2. 3.2 Information to Have Ready Before calling for service, have the following information available:
  3. 1. The complete generator set model number and series number. Refer to the Model Identifcation section of this manual.
  4. 2. The date of purchase.
  5. 3. The nature of the problem. Refer to the Troubleshooting section of this manual. 914-0508 (Issue 5) 11

Source: manual:914-0508 Onan EGMBT P24500 EGMBU P5000e (spec A) Portable Genset Service manual (10-2009).pdf. Figures and steps are as documented; always cross-check against the official manual and any later revisions for your exact serial number before servicing.