Cummins/Onan — 9

For these Cummins/Onan models: EGMBT, EGMBT (P4500), EGMBU, EGMBU (P5000E), EGMBU (P5000e), P24500 (Spec A), P5000e (Spec A).

Applies to: Cummins Onan Egmbt, Cummins Onan Egmbu

Procedure

1. 2. Introduction 10-2009 This page is intentionally blank. 10 914-0508 (Issue 5) 3 How to Obtain Service When calling for service, parts, or product literature (such as the Service Manual or Parts Catalog) for your generator set, contact the nearest authorized Cummins Onan distributor. Cummins Onan has factory-trained representatives to handle your requests for generator set parts and service. For information on contacting Cummins Onan distributors worldwide, go to the internet site www.cumminsonan.com.
2. 3.1 Outside North America If you are outside North America, call Cummins Onan at 1-763-574-5000 from 7:30 AM to 4:00 PM, Central Standard Time, Monday through Friday, or fax 1-763-528-7229.
3. 3.2 Information to Have Ready Before calling for service, have the following information available:
4. 1. The complete generator set model number and series number. Refer to the Model Identifcation section of this manual.
5. 2. The date of purchase.
6. 3. The nature of the problem. Refer to the Troubleshooting section of this manual. 914-0508 (Issue 5) 11

Source: manual:914-0508 Onan EGMBT P24500 EGMBU P5000e (spec A) Portable Genset Service manual (10-2009).pdf. Figures and steps are as documented; always cross-check against the official manual and any later revisions for your exact serial number before servicing.