Cummins — DCA4 Maintenance Guide
For these Cummins models: 6CT8.3, C Series.
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Procedure
- 1. If the disagreement is with a Dealer, talk to the Cummins Distributor with whom he has his service agreement. Problem Solving Assistance: ; Page 6-3
- 2. If the disagreement is with a Distributor, call the nearest Cummins Division or Regi i rioutor, é ; gional Office; however, most problems are solved below the Division or Regional office level. Telephone numbers and addresses are listed in this section. Before calling, write down the following information: a. Engine model and serial number Warranty start date Nature of problem ooo se Office, write to: Type and make of equipment Total kilometers [miles] or hours of operation g. Name and location of the Cummins Distributor or Dealer f. Summary of the current problem arranged in the order of occurrence
- 3. If a problem can not be resolved satisfactorily through your Cummins Authorized Repair Location or Division Customer Relations - 60406, Cummins Engine Company, Inc., Box 3005, Columbus, IN 47202-3005 Directory - Division and Regional Offices Page 6-4 Service Assistance C Series Directory - Division and Regional Offices
Source: manual:Cummins Diesel C Series Manual 1988 (2).pdf. Figures and steps are as documented; always cross-check against the official manual and any later revisions for your exact serial number before servicing.