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PowerCommand g228 Controller

The PowerCommand g228 is a generator-set controller. It is used on generator sets from Cummins/Onan, including the DQKB and DQKC.

2
Generator sets
Cummins/Onan
Brand
1750–2000 kW
Power range
Diesel
Fuel

Generator sets using this controller

2

Engines paired with this controller

1

Troubleshooting

18

Fault codes

CodeMeaningRemedy
1311 through 1318Customer Defined Fault
1416FAIL TO SHUTDOWNStatus ï indicates that the “Fault Bypass” mode is enabled. This mode is primarily used by service personnel for troubleshooting purposes.
1417POWER DOWN ERRORPossible drain on battery. Contact an authorized service center for service.
1433 / 1434EMERGENCY STOP ï LOCAL / EMERGENCY STOP ï REMOTETo reset the local/remote Emergency Stop button: Pull the button out. Move the O/Manual/Auto switch to O (off). Press the front panel Fault Acknowledge button. Select Manual or Auto, as required.
1438FAIL TO CRANKA. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. b. Discharged or defective battery. Recharge or replace the battery.
1439FUEL LEVEL LOW IN DAYCheck fuel supply and replenish as required.
235COOLANT LEVEL ALARMA. Check jacket water coolant level and replenish if low. Look for possible coolant leakage points and repair if necessary. b. Reset control and restart after locating and correcting problem.
253OIL LEVEL ALARMCheck oil level, lines and filters. If oil system is OK but oil level is low, replenish. Reset control and restart.
326OIL LEVEL WARNINGIf generator is powering critical loads and cannot be shut down, wait until next shutdown period, then follow 688 High Oil Level Alarm procedure. If engine can be stopped follow 688 procedure.
359ENGINE FAILED TO STARTA. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. b. Discharged or defective battery. Recharge or replace the battery.
441LOW BATTERY VOLTAGEA. Discharged or defective battery. Check the battery charger fuse. Recharge or replace the battery. b. Poor battery cable connections. Clean the battery cable terminals and tighten all connections. c. Check engine DC alternator. Replace engine DC alternator if normal battery charging voltage (24 to 26 VDC) is not obtained. d. Check float level if applicable (raise float level).
442HIGH BATTERY VOLTAGECheck float level on battery charger if applicable (lower float level). Check engine DC alternator. Replace engine DC alternator if normal battery charging voltage (24 to 26 VDC) is not obtained.
471LOW OIL LEVELIf generator is powering critical loads and cannot be shut down, wait until next shutdown period, then follow 253 Oil Level Alarm procedure. If engine can be stopped follow 253 procedure.
611ENGINE HOTThis type of shutdown should be avoided. Can cause possible loss of performance and engine damage.
688HIGH OIL LEVEL ALARMCheck oil level. Drain oil to operating level.

Symptoms & remedies

SymptomRemedy
The genset control continuously monitors engine sensors for abnormal conditions, such as low oil pressure and high coolant temperature.If any of these conditions occur, the control will light a yellow Warning lamp or a red Shutdown lamp and display a message on the graphical display panel.
The shutdown status indicator is lit whenever the control detects a shutdown condition.After the condition is corrected, the shutdown indicator can be reset by turning the O/Manual/Auto switch to the O (off) position, and pressing the Fault Acknowledge button. The generator set can not be started when this lamp is on.
The warning status indicator is lit whenever the control detects a warning condition.After the condition is corrected, the warning indicator can be reset by pressing the Fault Acknowledge button. (It is not necessary to stop the generator set if the fault becomes inactive during genset operation.)

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.