Home›Controllers›Evolution 2 HSB

Evolution 2 HSB Controller

The Evolution 2 HSB is a generator-set controller. It is used on generator sets from Generac, including the 20 kW 3-Phase.

1
Generator sets
Generac
Brand
20–20 kW
Power range
Bi-Fuel (NG/LP)
Fuel

Generator sets using this controller

1
Generac 20 kW 3-Phase

Troubleshooting

30

Fault codes

CodeMeaningCauseRemedy
BATTERY PROBLEMYellow LED illuminated in any state — LED yellowCheck the screen for additional informationContact an IASD.
CHARGER WARNINGYellow LED illuminated in any state — LED yellowCheck the screen for additional informationContact an IASD.
FUSE PROBLEMUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsCheck the 7.5 amp fuse. If it is blown, replace it with an ATO 7.5 amp fuse. If the fuse is intact, contact an IASD.
HIGH TEMPERATUREUnit shuts down during operation — LED redCheck the LEDs / screen for alarmsCheck ventilation around the generator, intake, exhaust, and rear of generator. If no obstructions are present, contact an IASD.
INSPECT BATTERYYellow LED illuminated in any state — LED yellowCheck the screen for additional informationInspect battery. Press ENTER to clear.
LOW BATTERYYellow LED illuminated in any state — LED yellowCheck the screen for additional informationClear alarm. Using the control panel, check the battery by navigating to the BATTERY MENU option from the MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace the battery.
LOW OIL PRESSUREUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsCheck oil level and add oil as needed. If oil level is correct, contact an IASD.
LOW VOLTS REMOVE LOADUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsClear alarm and remove household loads from the generator. Put in AUTO and restart.
MISWIREUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsContact an IASD.
NOT ACTIVATEDUnit will not start in AUTO with utility loss — LED noneCheck if screen says unit not activatedRefer to "Activation" in installation manual.
OVERCRANKUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsCheck fuel line shutoff valve is ON. Clear alarm. Start the unit in MANUAL. If it does not start, or starts and runs rough, contact an IASD.
OVERLOAD REMOVE LOADUnit shuts down during operation — LED redCheck the LEDs / screen for alarmsClear alarm and remove household loads from the generator. Put in AUTO and restart.
OVERSPEEDUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsContact an IASD.
OVERVOLTAGEUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsContact an IASD.
RPM SENSE LOSSUnit was running and shut down, attempts to restart — LED redCheck the LEDs / screen for alarmsClear alarm and remove household loads from the generator. Put into AUTO and restart. If generator does not start, contact an IASD.
RPM SENSE LOSSUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsClear alarm. Using the control panel, check the battery by navigating to the BATTERY MENU option from the MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace the battery.
SERVICE AYellow LED illuminated in any state — LED yellowCheck the screen for additional informationPerform SERVICE A maintenance. Press ENTER to clear.
SERVICE BYellow LED illuminated in any state — LED yellowCheck the screen for additional informationPerform SERVICE B maintenance. Press ENTER to clear.
STEPPER OVERCURRENTUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsContact an IASD.
UNDERSPEEDUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsContact an IASD.
UNDERVOLTAGEUnit will not start in AUTO with utility loss — LED redCheck the LEDs / screen for alarmsContact an IASD.

Symptoms & remedies

SymptomCauseRemedy
Engine cranks but will not startNo fuelReplenish fuel / turn on fuel valve.
Engine starts hard and runs roughAir cleaner plugged or damagedCheck and clean air cleaner.
Engine will not crankBlown fuseCorrect short circuit condition by replacing 7.5 amp fuse in generator control panel. Contact an Independent Authorized Service Dealer (IASD) if fuse continues to blow.
Generator is set to OFF, but the engine continues to runController wired incorrectlyContact an IASD for assistance.
No AC output from generatorMain line circuit breaker (MLCB) (generator disconnect) is OFF (OPEN)Reset generator disconnect to ON (CLOSED).
No transfer to standby after utility source failureMLCB (generator disconnect) is OFF (OPEN)Reset generator disconnect to ON (CLOSED).
Unit consumes large amounts of oilExcessive engine oilAdjust oil to proper level.
Unit running in AUTO but no power in house — LED flashing greenCheck MLCBCheck MLCB. If it is ON, contact an IASD.
Unit will not start in AUTO with utility loss — LED greenCheck screen for start delay countdownIf the startup delay is greater than expected, contact an IASD to adjust from 2 to 1500 seconds.

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.