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Auto-Off (unspecified model) Controller

The Auto-Off (unspecified model) is a generator-set controller. It is used on generator sets from Generac, including the 7.5 kW PowerPact.

1
Generator sets
Generac
Brand
7.5–7.5 kW
Power range
Bi-Fuel (NG/LP)
Fuel

Generator sets using this controller

1

Engines paired with this controller

1

Troubleshooting

44

Fault codes

CodeMeaningCauseRemedy
BATTERY PROBLEMControl panel indicates battery problem.Check for additional information.Contact Independent Authorized Service Dealer.
BATTERY PROBLEMYellow LED illuminated in any stateCheck the screen for additional informationContact Independent Authorized Service Dealer
BREAK-IN MAINTENANCE DUEControl panel indicates break-in maintenance dueCheck the screen for additional informationPerform
Break-In Maintenance DueControl panel indicates break-in maintenance due.Check for additional information.Perform break-in maintenance. Clear maintenance due light.
CHARGER PROBLEMControl panel indicates charging problem.Check for additional information.Contact Independent Authorized Service Dealer.
CHARGER WARNINGYellow LED illuminated in any stateCheck the screen for additional informationContact Independent Authorized Service Dealer
HIGH TEMPERATUREUnit shuts down during operationCheck the LED's / Screen for alarmsCheck ventilation around the generator, intake, exhaust and rear of generator. If no obstructions exist, contact an Independent Authorized Service Dealer
HIGH TEMPERATUREUnit shuts down during operation. — LED: REDCheck the LED’s / Screen for alarms.Check ventilation around the generator, intake, exhaust and rear of generator. If no obstruction, contact an Independent Authorized Service Dealer.
LOW OIL PRESSUREUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsCheck oil level / add oil per Owners Manual. If oil level is correct, contact an Independent Authorized Service Dealer
LOW OIL PRESSUREUnit will not start in AUTO with utility loss. — LED: REDCheck the LED’s / Screen for alarms.Check oil level. Add oil per Engine Oil Requirements. If oil level is correct, contact an Independent Authorized Service Dealer.
MISWIREUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsContact Independent Authorized Service Dealer
NO LEDs LITUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsCheck ATO 7.5 Amp ATO® fuse. Replace with same type fuse if bad. Contact Independent Authorized Service Dealer if fuse is good
NO LEDs LITUnit will not start in AUTO with utility loss. — LED: NONECheck the LED’s / Screen for alarms.Check ATO 7.5 Amp ATO® fuse. Replace with same type fuse if bad. Contact Independent Authorized Service Dealer if fuse is good.
NOT ACTIVATEDUnit will not start in AUTO with utility lossSee if screen says unit not activatedRefer to Generator Activation
NOT ACTIVATEDUnit will not start in AUTO with utility loss. — LED: NONESee if screen says unit not activated.Refer to activation section in Installation Manual.
OVERCRANKUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsCheck fuel line shutoff valve is in the ON position. Clear alarm. Attempt to start the unit in MANUAL. If it does not start or starts and runs rough, contact an Independent Authorized Service Dealer
OVERCRANKUnit will not start in AUTO with utility loss. — LED: REDCheck the LED’s / Screen for alarms.Verify fuel line shutoff valve is in the ON position. Clear alarm. Attempt to start the unit in MANUAL. If it does not start or starts and runs rough, contact Independent Authorized Service Dealer.
OVERSPEEDUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsContact Independent Authorized Service Dealer
OVERSPEED UNDERSPEEDUnit will not start in AUTO with utility loss. — LED: REDCheck the LED’s / Screen for alarms.Contact Independent Authorized Service Dealer.
RPM SENSE LOSSUnit was running and shuts down, attempts to restartCheck the LED's / Screen for alarmsClear alarm and remove household loads from the generator. Put back in AUTO and restart. If generator does not start, contact an Independent Authorized Service Dealer
RPM SENSE LOSSUnit was running and shuts down. Attempts to restart. — LED: REDCheck the LED’s / Screen for alarms.Clear alarm and remove household loads from the generator. Put back in AUTO and restart. If generator does not start, contact an Independent Authorized Service Dealer.
RPM SENSE LOSSUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsClear alarm. Using the control panel, check the battery by navigating to the BATTERY MENU option from the MAIN MENU. If it states battery is GOOD, contact an Independent Authorized Service Dealer. If it states CHECK BATTERY, replace the battery
RPM SENSE LOSSUnit will not start in AUTO with utility loss. — LED: REDCheck the LED’s / Screen for alarms.Clear alarm. Using the control panel, check the battery by navigating to the BATTERY MENU option from the MAIN MENU. If battery is GOOD, contact an Independent Authorized Service Dealer. If display reads CHECK BATTERY, replace the battery.
UNDERSPEEDUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsContact Independent Authorized Service Dealer
UNDERVOLTAGEUnit will not start in AUTO with utility lossCheck the LED's / Screen for alarmsContact Independent Authorized Service Dealer
WIRING ERRORUnit will not start in AUTO with utility loss. — LED: REDCheck the LED’s / Screen for alarms.Contact Independent Authorized Service Dealer.

Symptoms & remedies

SymptomCauseRemedy
Control panel indicates maintenance due.Check for additional information.Perform scheduled maintenance. Clear maintenance due light.
Engine cranks but will not startOut of fuelReplenish fuel / Turn on fuel valve
Engine cranks but will not start.Out of fuel.Replenish fuel / Turn on fuel valve.
Engine starts hard and runs roughAir cleaner plugged or damagedCheck / replace air cleaner
Engine starts hard and runs rough.Air cleaner plugged or damaged.Check / replace air cleaner.
Engine will not crankFuse blownCorrect short circuit condition by replacing 7.5 Amp fuse in generator control panel
Engine will not crank.Fuse blown.Correct short circuit condition by replacing 7.5 Amp fuse in generator control panel.
Generator is set to OFF, but the engine continues to runController wired incorrectlyRepair wiring; contact an Independent Authorized Service Dealer for assistance
Generator is set to OFF, but the engine continues to run.Controller wired incorrectlyRepair wiring.*
No AC output from generatorMain line circuit breaker is in the OFF (or OPEN) positionReset circuit breaker to ON (or CLOSED)
No AC output from generator.Main line circuit breaker is in the OFF (or OPEN) position.Reset circuit breaker to ON (or CLOSED).
No transfer to standby after utility source failureMain line circuit breaker is in the OFF (or OPEN) positionReset circuit breaker to ON (or CLOSED) position
No transfer to standby after utility source failure.Main line circuit breaker is in the OFF (or OPEN) position.Reset circuit breaker to ON (or CLOSED).
Unit consumes large amounts of oilEngine overfilled with oilAdjust oil to proper level
Unit consumes large amounts of oil.Engine overfilled with oil.Adjust oil to proper level.
Unit running in AUTO but no power in houseCheck MLCBCheck MLCB. If it is in the ON position, contact an Independent Authorized Service Dealer
Unit running in AUTO but no power in house. — LED: GREENCheck MLCB.Check MLCB. If it is in the ON position, contact an Independent Authorized Service Dealer.
Utility present. Active mode LED (AUTO/MANUAL/OFF) is flashing.Check utility sense lines / utility disconnect.Contact Independent Authorized Service Dealer. Close utility disconnect.

Fault codes and symptom→remedy steps extracted from this controller’s service/owner documentation; verify against the official manual before servicing. Aggregated from the service documentation of generator sets built on this controller.